** APPLICANTS MUST BE AUTHORIZED TO WORK FOR ANY EMPLOYER IN THE UNITED STATES. WE ARE UNABLE TO SPONSOR OR TAKE OVER SPONSORSHIP OF AN EMPLOYMENT VISA **
Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division.
This recruitment is for an IT Manager 1 position responsible for the Facility Operations unit within the Governor's Technology Office Computing Division in Carson City, Nevada. Primary duties of this position include supervisory staff management, organizational leadership, project planning, contract management, and budget for the unit. The GTO Facility Operations unit is a dynamic and diverse 24x7x365 team staffed with IT and Mechanical Section technicians. The IT Technicians are responsible for the continuous monitoring of the AIX (LINUX/UNIX) and IBM mainframe (z/OS) batch production, modifications to the LINUX/UNIX and z/OS job schedules, large volume printing, monitoring all physical equipment housed within the GTO Computer Facility and notifying the GTO Mainframe, UNIX, Network, and other teams along with other State of Nevada agencies of software and hardware failures. The Mechanical Section technicians are responsible for maintaining and supporting the GTO Computer Facility's building environmental systems such as the HVAC, boilers, UPS, generator, as well as some data center physical security and fire suppression systems.
Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and five years of progressively responsible professional IT experience which involved project management, quality assurance, and computer operations, systems administration, network administration, database administration, or applications analysis and development. Two years of this experience must have been in a supervisory or project manager capacity; OR an equivalent combination of education and experience as described above.
Develop, maintain, and enforce operational standards in accordance with departmental and State policies to ensure operating specifications are met.
Develop physical and logical safety and security procedures for operating conditions and disaster recovery by analyzing procedures utilized at other agencies and organizations, reviewing literature on safety and security procedures, following federal/State guidelines, and consulting with subject matter experts.
Assess the effectiveness of current information systems technology resources and capacity analysis and initiate actions to reduce utilization, increase capacity, or address system replacement needs, if necessary.
Recommend or select hardware by reviewing system-generated reports, system logs, utilization reports, vendor presentations, and technical hardware manuals.
Design physical layout and installation requirements in response to the purchase of new equipment; analyze hardware technical manuals, floor space layouts, environmental requirements, and electrical requirements.
Evaluate and maintain inventory control, e.g., computer supplies, tape library, departmental equipment, and other items.
Write requests for proposals which detail proposed systems and serve as a reference document for system development, personnel, and IT management by utilizing information gathered and subsequent analysis relating to hardware, software, and personnel requirements including systems objectives, data security provisions, primary outputs, implementation plans, comprehensive cost estimates, time schedules, migration plans, and integration of multiple technologies.
Develop, examine, and evaluate contracts for purchases of materials and services.
Develop and monitor IT budgets by reviewing past expenditure patterns, current funding levels, projected personnel and equipment needs, and demands for additional services by clients/users.
Present and justify agency or division-wide IT budgets for review and approval and testify before Executive and Legislative groups as required.
Provide project management to ensure that projects are completed by the scheduled due date in accordance with project specifications and requirements and within the project budget; analyze personnel, hardware and software requirements, and all costs associated with the project; establish delivery dates, conduct periodic project reviews, provide training for project team members, supervise installation of the system, provide regular project status reports to senior management; and determine training required prior to installation.
Participate in State IT activities and policy-making activities and/or serve on various ad hoc committees and work groups as needed.
Maintain current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics.
Develop organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives.
Supervise subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action.
Resolve problems presented by subordinate staff, users, and clients regarding work processes, policies, procedures, and methods.
Perform related duties as assigned.
Under limited supervision, incumbents perform IT managerial duties and interact with others at similar levels or external peers and higher supervisory levels for the purpose of answering questions requiring explanations or interpretations of standard procedures and solving problems involving some conflict and requiring interpretation/application of policy. Incumbents supervise a staff of IT professionals on a regular and recurring basis and IT Technicians and support staff as required. Subordinates may include IT Professional IV’s or Master IT Professionals. Incumbents direct and manage IT functions within or for a department or division with direct or indirect responsibility for an annual IT operation and maintenance budget or funds on a regular and recurring basis and developmental projects’ funds as required.
Incumbents plan and implement IT initiatives, where the responsibility for failure falls on the incumbent, with at least a significant level of financial risk, at least a significant level of legal or physical risk, and at least moderate positive or negative consequences to State departments and citizens. Sharply reducing or eliminating funding for these initiatives would have at least a significant negative effect on the populace the initiative is intended to serve.
Detailed knowledge of: the capabilities of various computer hardware and software products.
Working knowledge of: current computer technology and trends, including information management, communications, networking data administration, data processing, systems design, programming, operations, and controls; supervisory practices.
General knowledge of: budget preparation and control; project management; quality control.
Ability to: administer multiple projects and allocate resources to each project; communicate effectively both orally and in writing; define complex problems, select the best course of action, assess costs and present alternatives; develop and implement procedures, formulate policies, and evaluate programs; establish work performance standards, review employee performance, and take appropriate action in order to optimize productivity; manage and administer change; train, supervise, and evaluate the performance of assigned personnel.
