Top 11 Desktop support technician Jobs in Cartersville, Ga

Helpdesk Support Technician
Southeastern Computer Associates, LLC —Kennesaw, GA
- $45,000 - $65,000 a year
- Full-time
- System design
- Mid-level
- Windows
Quick Apply
6d
IT Client Support Specialist II
Miura America Co., Ltd. —Rockmart, GA
- $50,000 - $58,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
IT Deployment Technician
Shaw Industries Group, Inc. —Cartersville, GA
- 8 hour shift
- Mid-level
- Windows
- Residential
IT Engineer I
CITY OF WOODSTOCK, GA —Woodstock, GA
- From $22.51 an hour
- Full-time
- Research
- Office
- High school diploma or GED
- Disability insurance
- Dental insurance
3d
Desktop Support Technician
NPSG GLOBAL LLC —Marietta, GA
- Computer science
- Computer Science
- Mid-level
Quick Apply
4d
Managed IT Services - On Site Support Technician
Softthink Solutions Inc —Canton, GA
- Full-time
- 5 years
- Office
- Windows
Quick Apply
Voice L2 Technician
In-Telecom —Kennesaw, GA
- Full-time
- Remote
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Field Tech Associate - Marietta
NTT Ltd —Marietta, GA
- $40,000 - $45,000 a year
- Microsoft Word
- 18 years or older
- Mid-level
- Health savings account
- AD&D insurance
Electronics Repair Technician & Sales Associate
Techy —Kennesaw, GA
- From $12 an hour
- Part-time
- Windows
- In-person
- Hand tools
Quick Apply

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Restaurant IT Support (Mobile Position) OTP
McDonald's Franchisee —Atlanta, GA
This paid position offers an engaging environment where your technical expertise directly enhances guest experiences through reliable technology solutions.
$60,000 - $75,000 a year
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IT Support Specialist
Surya Carpet —White, GA
Communication: explain technical concepts clearly to both technical and non-technical audiences. Bachelor’s degree in a related field or 1–3 years of equivalent…
12d

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply

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desktop support technician jobs near cartersville, ga

Helpdesk Support Technician

Southeastern Computer Associates, LLC
Kennesaw, GA

Quick Apply

Job Details

Full-time
$45,000 - $65,000 a year
6 days ago

Qualifications

Customer communication

Full Job Description

Position is located in Kennesaw, Georgia. No remote work opportunities.

Helpdesk Support, Desktop Support, IT Support Technician, MSP, IT Company, Help Desk, Server Support

Job description

Design, implementation, and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
Design, implementation, and support of hosted and cloud solutions for clients using technologies that meet their requirements.
Design, implementation, and support of data backup solutions and of disaster recovery solutions.
IT support relating to technical issues involving Microsoft's and Google’s core business applications, as well as virtual environments built on Microsoft Azure, MS 365, and Google Chrome
Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
Support services for virtualization technologies: VMware, Microsoft.
Remote access solution design, implementation, and support: VPN, Terminal Services
Use of the remote monitoring and management (RMM) and professional services automation (PSA) systems: track tasks assigned, enter time, communicate w clients, update agent scripts, document client systems, and respond to support requests
Documentation of devices, systems, processes, procedures, and maintenance for client computer systems and network infrastructure
Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.
Ability to work independently as well as in a team environment.
Ability to communicate effectively.
Escalate service or project issues that cannot be completed within agreed service levels.
Communicate to clients: keeping them informed of progress, notifying them of impending changes, agreed outages, etc.
Maintain specific knowledge of the client and how IT relates to their business strategy and goals.
Document and maintain internal processes and procedures related to duties and responsibilities.
Responsible for entering time and expenses in PSA as they occur.
Understand processes in PSA, RMM, and other internal systems
Work through assigned tickets in PSA
Work through a daily schedule in PSA that has been established through the dispatch process.
Account for all time, billable and non-billable time thru ticketing system.
Develop in-depth knowledge of the SCA's service catalog and how it relates to client’s needs.
Remain up-to-date with current and future technologies emerging in the industry.
Improve client service, perception, and satisfaction.
Perform all work and make all decision based on SCA's core values and Count on Us philosophy

Monday through Friday, 8:00AM to 5:00PM

Quick Apply

Refine Your Search

desktop support technician jobs in cartersville, ga

Helpdesk Support Technician

IT Client Support Specialist II

IT Deployment Technician

IT Engineer I

Desktop Support Technician

Managed IT Services - On Site Support Technician

Voice L2 Technician

Field Tech Associate - Marietta

Electronics Repair Technician & Sales Associate

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