Top 104 Helpdesk support Jobs in Cary, Nc

First Level IT Support
Drees & Sommer Digital Services —Cary, NC
- From $50,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- English
Quick Apply
IT Support Specialist (Entry Level - Tier 1)
The Timothy Initiative —Raleigh, NC
- $19.23 - $24.04 an hour
- Full-time
- Computer literacy
- Office
- Entry level
Quick Apply
10d
Level 1 Analyst IT Help Desk
HCL America Inc —Cary, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
First Level IT Support Specialist– US
Drees & Sommer SE —Cary, NC
- Full-time
- Microsoft Outlook
- Computer Science
- English
11d
IT Support Specialist
North State Bank —Raleigh, NC
- Full-time
- Mid-level
- Office
- Organizational skills
7d
IT Support Specialist
GoTriangle —Durham, NC
- $46,923 - $87,737 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
19h
Service Desk or Helpdesk
HCL America Inc —Cary, NC
- Full-time
- Google Workspace
- Computer Science
- Bachelor of Science
Quick Apply
IT Support Specialist
North Carolina Medical Board —Raleigh, NC
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Support Assistant
Chapel Hill - Carrboro City Schools —Chapel Hill, NC
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
14d
IT Helpdesk Support Specialist- Tier 2 (Temporary Contract Staff Augmentation Role)
Ampere Computing —Durham, NC
- $37.98 - $57.21 an hour
- Temporary
- Computer Science
- Inventory management
- Mid-level
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
INFO ORIGIN INC —Raleigh, NC
- $35 - $45 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
Quick Apply
HCIT Support Specialist
Konica Minolta Healthcare Americas —Garner, NC
- 8 hour shift
- Remote
- HIPAA
- Research
- Mid-level
Quick Apply
12d
IT PC Support Specialist I
Gregory Poole Equipment Company —Raleigh, NC
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
3d
Client Support Desk Analyst
defi AUTO LLC —Raleigh, NC
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
IT Analyst
Mayne Pharma —Raleigh, NC
- Computer Science
- Mid-level
- Microsoft Office
Help Desk Technician
Custom Computer Specialists —Raleigh, NC
- No experience needed
- Windows
- Warehouse
- Paid holidays
- Disability insurance
Quick Apply
6d
Technology Support Technician
North Carolina Central University —Durham, NC
- $36,094 - $49,620 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid holidays
- Health insurance
3d
IT Analyst
NV5 —Cary, NC
- Full-time
- Mid-level
- Office
- Trade school
- Health insurance
- Dental insurance
IT Specialist
KidsPeace —Fuquay-Varina, NC
- $55,500 - $55,900 a year
- Monday to Friday
- Computer Science
- Psychiatry
- Mid-level
Quick Apply
3d
Service Desk Technician (Level I / Level II)
Dynamic Solutions Technology LLC —Butner, NC
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply

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helpdesk support jobs near cary, nc

First Level IT Support

Drees & Sommer Digital Services
Cary, NC

Quick Apply

Job Details

Full-time
From $50,000 a year

Qualifications

English
Windows
Information security
Computer hardware
Remote access software
Desktop applications
System security

Full Job Description

Job Description

Join Drees & Sommer Digital Services' team as an IT Support Specialist, where you’ll play a key role in providing first-line technical assistance to internal users across our growing organization. In this position, you will help ensure smooth and efficient IT operations by resolving technical issues, supporting end users, and maintaining high service standards. We are seeking a proactive and customer-focused IT professional with strong communication, troubleshooting, and problem-solving skills who enjoys working in an international environment.

Your responsibilities:

Provide first-line IT support via ticketing, email, phone, and remote tools
Troubleshoot hardware, software, network, and business application issues
Log, track, prioritize, and manage incidents and service requests
Escalate complex issues in line with SLAs and business requirements
Support users across multiple locations and time zones
Manage onboarding/offboarding, device provisioning, and asset recovery
Administer user accounts, permissions, passwords, and access changes
Coordinate IT procurement and maintain hardware, software, and license inventories
Support business applications, vendor solutions, system upgrades, migrations, and IT projects
Ensure security, compliance, documentation, continuous improvement, and technology adoption

Qualifications

Degree in Information Technology, Computer Science, or a related field, or equivalent combination of education, certifications, and practical experience
2–3 years of experience in IT Support, Help Desk, or Technical Support environments, with exposure to IT ticketing systems and service management processes
Knowledge of Windows operating systems and Microsoft 365 applications, including Outlook, Teams, and SharePoint
Understanding of user account, identity, permission, and access management, including password resets and account administration
Experience with remote support and troubleshooting tools; international or distributed support experience is a plus
Strong communication, interpersonal, analytical, and problem-solving skills, with the ability to prioritize requests based on urgency, impact, and SLAs
Customer-focused, proactive, and solution-oriented mindset; fluent English required, with additional languages and IT certifications considered an advantage

Pay: From $50,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support jobs in cary, nc

First Level IT Support

IT Support Specialist (Entry Level - Tier 1)

Level 1 Analyst IT Help Desk

First Level IT Support Specialist– US

IT Support Specialist

IT Support Specialist

Service Desk or Helpdesk

IT Support Specialist

IT Support Assistant

IT Helpdesk Support Specialist- Tier 2 (Temporary Contract Staff Augmentation Role)

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

HCIT Support Specialist

IT PC Support Specialist I

Client Support Desk Analyst

IT Analyst

Help Desk Technician

Technology Support Technician

IT Analyst

IT Specialist

Service Desk Technician (Level I / Level II)

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