Top 54 Customer care coordinator Jobs in Cary Nc

Customer Service Coordinator
viva —Cary, NC
- $28.50 - $33.50 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
11d
Medical Receptionist / Front Desk Coordinator (High-End Wellness Practice)
Pascal Health Institute —Cary, NC
- $20 - $23 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Wellness program
- Paid time off
Quick Apply
8d
Dental Front Desk / Patient Care Coordinator
Springs Village Dentistry —Holly Springs, NC
- $18 - $28 an hour
- Full-time
- Dental office
- Presentation skills
- Communication skills
- Dental insurance
- Paid time off
Quick Apply
13d
Patient Care Coordinator
Results Physiotherapy —Raleigh, NC
- Weekends as needed
- Inventory management
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
Office Coordinator
Triangle Springs —Raleigh, NC
- Part-time
- CPR Certification
- BLS Certification
- Office
Quick Apply
Patient Care Coordinator (PCC)-EXPERIENCED in Plastic Surgery and SALES
Specialists in Plastic Surgery, PA —Raleigh, NC
- $25.50 - $30.00 an hour
- Full-time
- CRM software
- Sales
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Lead Medical Receptionist
Center for Vein Restoration —Cary, NC
- $21 - $23 an hour
- Full-time
- HIPAA
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
14d
Patient Coordinator - Full-Time Flex, Outpatient
Cardinal Points Imaging of the Carolinas - Raleigh, NC —Raleigh, NC
- Full-time
- Inventory management
- Customer service
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
HOP Energy, LLC —Raleigh, NC
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Patient Care Coordinator / Front Desk
ScoliCare North Carolina —Durham, NC
- $18 - $21 an hour
- Part-time
- Surgery
- Computer literacy
- Adults
Quick Apply
6d
Patient Experience Coordinator
Carolinas Center for Oral & Facial Surgery —Raleigh, NC
- Full-time
- Dental office
- Surgery
- Mid-level
- Paid holidays
- Paid time off
Call Center Coordinator
Community Care of North Carolina Inc —Cary, NC
- Full-time
- Bilingual
- HIPAA
- Mid-level
- Benefits from day one
Quick Apply
6h
Supervisor, Customer Service (Contact Center Environment) #4895
GRAIL —Raleigh, NC
- $80,000 - $106,000 a year
- Full-time
- Hybrid work
- 5 years
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Front Office Coordinator - Garner, NC
Pivot Physical Therapy —Garner, NC
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Patient Service/Front Desk Coordinator
MyEyeDr. —Raleigh, NC
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
2d
Patient Care Coordinator
EPIC Physical Therapy —Raleigh, NC
- Part-time
- High school diploma or GED
- Clinic
- Rehabilitation center
- Paid holidays
- Health insurance
Quick Apply
Bilingual Appointment Coordinator - Growing Child Pediatrics
Duke Health —Raleigh, NC
- Full-time
- Spanish
- Computer literacy
- Basic math
Hearing Ambassador (Patient Care Coordinator)
NationsBenefits, LLC —Raleigh, NC
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Opportunities for advancement
Quick Apply
1d
Customer Service & Project Coordinator
SpeedPro Apex —Apex, NC
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
Quick Apply
14d
Administrative Coordinator
New Leaf Behavioral Health —Raleigh, NC
- $40,000 - $45,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Computer literacy
Quick Apply
1d

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Customer Service Coordinator

viva -
Cary, NC

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Job Details

$28.50 - $33.50 an hour
11 days ago

Qualifications

Customer communication
Critical path method
Change management
Desktop applications

Full Job Description

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Coordinator, you will be responsible for:
Owning the E2E planning for the allocation and deployment of field resources in a highly dynamic environment.
Applying critical thinking skills to ensure the consistent delivery of customer commitments while optimizing the utilization of field resources.
Owning customer communications E2E for all service events.
Navigating complex discussions with customers when scheduling appointments.
Management and application of prioritization logic that aligns with customer commitments.
Owning the deployment of field resources; is the decision maker, coordinates with field management displaying strong influencing & collaborative skills.
Manage capacity planning to meet cyclical demand ensuring delivery of customer commitments.
Ability to utilize problem solving skills when reprioritizing activities and resources to meet the requirements of a highly dynamic environment.

Key Working Relationships:
This position requires engaging with a diverse multinational audience, including global business lines, country business areas, external customers, field management team, Customer Care Center, Education Services, CSML, Finance, Services Marketing, Customer Administration, Business Process Engineering (Quality), and Regulatory Affairs. Building strong working relationships with these key stakeholders is critical for success in this role.

Requirements for the Customer Service Coordinator role include:
A Bachelor’s degree or equivalent experience.
Proficiency in software applications such as Microsoft Outlook, Word, and Excel.
Knowledge of SAP is preferred but not required.
Strong communication skills, both verbal and written, are necessary to effectively communicate with customers, internal partners, and diverse audiences.
Ability to support complex projects and determine the critical path to improve timely performance is essential.
The candidate should be able to independently perform important areas of standard professional level work that typically requires processing and interpreting more complex, less clearly defined issues.
Strong organizational and time management skills with exceptional attention to detail is required.
The candidate should be able to function as a Change Agent and successfully exhibit and promote change management, customer focus, and elevated levels of integrity.
Self-starter, self-motivated, high level of initiative, embraces an ownership culture.
Customer facing experience is preferred.
Knowledge of SAP a plus but not required.
You have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)
LEAN/6 Sigma methodology a plus but not required.
Experience or knowledge of client business in the U.S preferred.

Notes:
09:00 to 18:00

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Apply Now

Refine Your Search

customer care coordinator jobs in cary nc

Customer Service Coordinator

Medical Receptionist / Front Desk Coordinator (High-End Wellness Practice)

Dental Front Desk / Patient Care Coordinator

Patient Care Coordinator

Office Coordinator

Patient Care Coordinator (PCC)-EXPERIENCED in Plastic Surgery and SALES

Lead Medical Receptionist

Patient Coordinator - Full-Time Flex, Outpatient

Customer Service Representative

Patient Care Coordinator / Front Desk

Patient Experience Coordinator

Call Center Coordinator

Supervisor, Customer Service (Contact Center Environment) #4895

Front Office Coordinator - Garner, NC

Patient Service/Front Desk Coordinator

Patient Care Coordinator

Bilingual Appointment Coordinator - Growing Child Pediatrics

Hearing Ambassador (Patient Care Coordinator)

Customer Service & Project Coordinator

Administrative Coordinator

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