Top 172 Front desk agent Jobs in Cary Nc

Front Desk Agent
Hampton Inn & Suites Raleigh Midtown —Raleigh, NC
- 8 hour shift
- Basic math
- Hotel
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
Front Office Reception Agent
THE UMSTEAD HOTEL & SPA —Cary, NC
- Full-time
- Hotel
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
5d
Guest Services Representative I
Tru RDU —Morrisville, NC
- $15 - $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Guest Services Representative I
Homewood Suites Raleigh-Cary I-40 —Cary, NC
- $15.00 - $15.75 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Representative
Goldfish Swim School - Cary —Cary, NC
- Part-time
- Sales
- Experience working with children
- Organizational skills
- Paid training
- On-the-job training
Quick Apply
Front Desk Associate
Hyatt Place Raleigh-Durham Airport —Morrisville, NC
- Weekends as needed
- Microsoft Word
- Computer literacy
- English
Quick Apply
Guest Service Agent
DALY HOLDINGS INC —Morrisville, NC
- Part-time
- Computer literacy
- Hotel
- Ability to stand for extended periods
Front Desk Agent
Residence Inn Cary —Morrisville, NC
- From $15 an hour
- Weekends as needed
- Residential
- Hotel
- Ability to stand for extended periods
- Paid holidays
- Paid time off
Quick Apply
5d
Front Desk Receptionist
Tanner Dice, DMD, PA —Raleigh, NC
- $18 - $24 an hour
- Part-time
- Google Workspace
- Computer literacy
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
9d
Front Desk Agent
White Lodging Services Corporation —Raleigh, NC
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
2d
Front Desk Teammate
Aqua-Tots —Cary, NC
- $13 - $15 an hour
- Part-time
- Sales
- Communication skills
- Teaching
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate
Art of Problem Solving —Morrisville, NC
- $16.90 - $17.30 an hour
- Part-time
- Google Workspace
- English
- Administrative experience
- Tuition reimbursement
- 401(k) matching
Quick Apply
1d
Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley
Summit Hospitality Incorporated —Raleigh, NC
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
Quick Apply
Medical Spa Coordinator (Front Desk)
Synergy Face + Body —Cary, NC
- From $18.50 an hour
- Overtime
- 1 year
- Entry level
- Paid holidays
- Health insurance
Quick Apply
12d
Front Desk Agent @ Fairfield Inn Durham Southpoint
Summit Hospitality Incorporated —Durham, NC
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent (Part-Time)
STSS Inc —Cary, NC
- Part-time
- Oracle
- Computer literacy
- Hotel
- Flexible schedule
Front Desk Agent
NFC Amenity Management —Raleigh, NC
- $16 - $18 an hour
- Part-time
- Residential
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
Guest Services Representative
Hampton Inn & Suites Holly Springs —Holly Springs, NC
- Office
- Hotel
- Organizational skills
Quick Apply
Care Coordinator Support Specialist -Front Desk
Oak City Cares —Raleigh, NC
- $20.60 an hour
- Email
- Driver's License
- US work authorization
- Organizational skills
- 401(k)
- Paid time off
Quick Apply
Sales Leader (Front Desk / Membership Growth)
ISI Elite Training —Apex, NC
- $13 - $15 an hour
- Part-time
- In-person
- Leadership
- Communication skills
Quick Apply

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front desk agent jobs near cary nc

Front Desk Agent

Hampton Inn & Suites Raleigh Midtown
Raleigh, NC

Quick Apply

Job Details

Full-time

Benefits

Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Visitor query response
Property management tools
Basic math
Client rapport building
Greeting customers
Answering guest questions
High school diploma or GED
Hotel and accommodations guest check-out
Customer issue escalation
Computer skills
1 year
Phone call management
Hotel and accommodations guest complaints handling
Standard operating procedures (SOPs)
Entry level

Full Job Description

Overview
This is an exciting opportunity to be part of a unique hospitality team for the Hampton Inn & Suites Raleigh Midtown. As a Front Desk Agent, you will oversee all front desk activities. This includes checking guests in and out, ensuring all reservations are handled efficiently and accurately, answering calls, anticipating guests needs and having a confident, pleasant, and professional demeanor. The Front Desk Agent must reflect the hotel’s culture, values and reputation with all staff, guests, vendors and partners.

Position Type: Full-Time or Part-Time, Hourly Employee, Over-Time Eligible

Reports To: Assistant General Manager

Essential Functions:

· Welcome every guest that walks in the front door and assisting when needed.

· Check guests in and out in a confident, professional, and personalized manner.

· Ensure that all individual and group/block reservations are handled efficiently and effectively.

· Ensure that all calls are answered and addressed in a courteous and professional manner.

· Strive to anticipate any services or needs that a guest may require, and work to meet those needs.

· Effectively handle all call-in or walk-in reservations.

· Comply with shift checklists and Standard Operating Procedures (SOPs).

· Possess fluent knowledge of local restaurants, special events, city attractions, amenities and directions.

· Ensure immediate response is given to any guest comments or concerns.

· Maintain an accurate log of concerns and resolutions.

· All of our staff are expected to greet guests that are in close proximity and to make each feel important by providing a genuine welcome.

· Serve as the main point of contact during your shift for any guest concerns or complaints and involve a manager as needed to achieve proper resolution.

Skills, Abilities & Behaviors:

· Empathetic approach to problem solving

· Inspired to perform well by the ability to contribute to the success of the property

· Works well as a member of a team and group

· Exhibits the ability to anticipate needs of others

· Thinks quick on their feet

· Enjoys working with details

· Must be able to speak, read, write and understand the primary language of the workplace

· Responsible, reliable, and ethical

· Capable of carrying out a given task with all details necessary to get the task done well

· Ability to speak effectively before groups of co-workers

· Ability to understand computer programs such as the property management system

· Ability to apply concepts of math including addition, subtraction, multiplication, and division using whole numbers, common fractions and decimals

Service Principles We Live By:

· We always respond with what we can do, not with what we won’t do.

· We go above and beyond by delivering more than expected.

· We believe that having empathy is an essential characteristic in how we deliver awesome service.

· We believe in being our authentic and genuine selves by treating everyone with respect and care.

· We believe in remaining true to our word and with integrity.

· We believe that our rooms should feel like home. If a guest needs something, we work to make it so.

Note: This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time.

Education and Experience:

High school diploma or GED
One (1) year related experience in hospitality or service industry

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be required to stand, walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day; will use hands and fingers repetitively; view computer screens for long periods of time; use office equipment, including a telephone.
May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Must be capable of effectively using close vision, distance vision, and color vision.
Able to operate in mentally and physically stressful situations.

Work Environment:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts.
The noise level in the work environment is usually moderate but could become loud from time to time.

Job Type: Full-time

Benefits:

Dental insurance
Employee discount
Paid time off
Vision insurance

Schedule:

8-hour shift

Ability to commute/relocate:

Raleigh, NC 27601: Reliably commute or planning to relocate before starting work (Required)

Experience:

Hotel experience: 1 year (Required)

Work Location: In person

Embark on a rewarding career where your hospitality talents shine! We value energetic professionals dedicated to delivering outstanding guest experiences. Join us to grow your skills in a vibrant environment that celebrates teamwork, professionalism, and service excellence.

Job Type: Full-time

Benefits:

Dental insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in cary nc

Front Desk Agent

Front Office Reception Agent

Guest Services Representative I

Guest Services Representative I

Front Desk Representative

Front Desk Associate

Guest Service Agent

Front Desk Agent

Front Desk Receptionist

Front Desk Agent

Front Desk Teammate

Front Desk Associate

Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley

Medical Spa Coordinator (Front Desk)

Front Desk Agent @ Fairfield Inn Durham Southpoint

Hotel Front Desk Agent (Part-Time)

Front Desk Agent

Guest Services Representative

Care Coordinator Support Specialist -Front Desk

Sales Leader (Front Desk / Membership Growth)

I want to receive the latest job alert for front desk agent in cary nc

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