Top 16 Technical support occupations Jobs in Casa Grande, Az

Help Desk Specialist-HHK-Sacaton
Gila River Health Care —Sacaton, AZ
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
Help Desk Analyst
Daisy Brand LLC —Casa Grande, AZ
- Mid-level
- Office
- Windows
- Profit sharing
- Wellness program
2d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Casa Grande, AZ
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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Help Desk Analyst
Daisy Brand LLC —Casa Grande, AZ
Create and update technical and end user training materials. This person will also assist other team members (located at other facilities around the country) in…
2d
EHR Help Desk Analyst
Southwest Human Development Inc —Phoenix, AZ
Possess an insured & reliable vehicle and a valid AZ driver’s license. An associate's degree or higher in Information Technology (IT) or a related field.
Quick Apply

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

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technical support occupations jobs near casa grande, az

Help Desk Specialist-HHK-Sacaton

Gila River Health Care -
Sacaton, AZ

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Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

Position Summary: Provides desktop and software support to end users. Resolves application software, hardware, and telecommunication problems with the appropriate equipment such as computers, telephones, copier/fax machines, and printers.

Critical Tasks:

Answer and log all incoming calls in the ticketing tool, clearly enter all trouble shooting steps taken.
Provide first level technical assistance to end users such as troubleshooting errors or resetting desktops and printers.
When needed route tickets to the appropriate team or technician to resolve tickets based on issue type and priority.
Process requests for new account creations and terminations.
Identify trends of commonly reported issues and works with manager and other IT teams for resolving root cause of identified issues, establishing a permanent fix.
Apply standard image to desktops/laptops.
Assist with deployment of laptops.
Deploy new cell phones and assists with the initial set-up.
Regularly check the progress of assigned tickets, provide follow up as appropriate.
Perform other job-related activities as requested.

Required Qualifications:

High School Diploma or GED required.
2 years of experience in desktop diagnostics or technical support required.
Demonstrate ability to relate to diverse cultures and specifically the Gila River Community and/or other Native American cultures and community health services.

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technical support occupations jobs in casa grande, az

Help Desk Specialist-HHK-Sacaton

Help Desk Analyst

Seasonal, Operations Technical Specialist (Part Time)

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