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5d
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IT Field Service Technician

Hemmersbach Nordamerika -
Rome, GA

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Job Details

Full-time
$24 - $26 an hour
5 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
Life insurance

Qualifications

Customer communication
Driver's License

Full Job Description

IT Field Service Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Your benefits

Health/ Medical insurance
Life insurance
Disability Insurance
Dental insurance
Flexible spending account FSA
Internal career development program
Vision Insurance

Your skills

18 months of IT experience (or equivalent)
Willingness to commute long distances between customer sites and must have a valid driver's license.
Experience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking issues.
Available to work a rotational 24/7 on call; scheduled shift.
Ability to lift and carry equipment up to 50 lbs.
This role is an Hourly Non-Exempt position with a targeted salary range of $24 – $26 USD, based on experience and skillsets.
Must possess a valid REAL ID-compliant identification at the time of hire as required for federal customer site access.
Candidates must be legally authorized to work in the USA on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.

Your tasks

Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites.

Key Responsibilities:

Provide technical support for PCs, printers, servers, and data center equipment
Communicate professionally with clients and ensure satisfaction
Install, upgrade, and repair IT hardware and infrastructure
Collaborate with dispatch, engineers, and project teams
Troubleshoot hardware, software, and network issues
Support HP servers and enterprise environments
Track inventory and provide service updates

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Quick Apply

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