Top 9 Client services associate Jobs in Cedar Falls, Ia

Client Support Representative
Pathways Behavioral Services —Bremer, IA
- $18.83 - $20.79 an hour
- Full-time
- Background check
- Office
- Trade school
- Health savings account
- Health insurance
Quick Apply
Client Service Analyst III
Jack Henry —Cedar Falls, IA
- Full-time
- Remote
- Finance
- Bachelor's degree
- Travel
10d
Support Associate, Client Services
Knipper HEALTH —United States
- $20 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Health insurance

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Client Experience Associate
PNC Financial Services Group —Columbus, OH
Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Processes a variety of customer interactions.
$33,750 - $56,250 a year
9d
Client Service Representative
VCA Animal Hospitals —Columbus, OH
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k),…

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Client Support Representative

Pathways Behavioral Services
Bremer, IA

Quick Apply

Job Details

Full-time
$18.83 - $20.79 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Filing
Attention to detail
Typing
Appointment scheduling
Associate's degree

Full Job Description

Client Support Representative: Full-time 40 hours per week

Job description:

Company Overview

Pathways Behavioral Services is a nonprofit organization dedicated to providing comprehensive substance abuse and mental health prevention and treatment services. Established in 1967, the agency serves clients across multiple counties, emphasizing community-based care and evidence-based practices to promote recovery and well-being.

Job Overview

We are seeking a dynamic and detail-oriented Client Support Representative to join our team. The ideal candidate will excel in delivering exceptional customer service, managing administrative tasks efficiently, and supporting the daily operations of our organization. This role offers an opportunity to contribute to a meaningful mission while developing valuable office skills and client support within a supportive environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Answers telephone and directs callers to destination.

2. Makes client appointments and answers inquiries.

3. Types memos, correspondence, reports and other documents.

4. Makes copies and collates for other employees as requested.

5. Collects and distributes mail and messages.

6. Interview’s clients and secures financial information and third-party releases.

7. Enters cash receipts and charges, updates account receivable information on the computer.

8. Answers accounts receivable phone inquiries

9. Prepares cash control sheet daily or weekly as directed.

10. Makes weekly bank deposit (branch offices only).

11. Shreds confidential information when no longer required to retain.

12. Filing of client information.

13. Be responsible for ordering supplies for the Center as needed. (Branch offices)

14. Prepares and mails insurance claim forms for third party payment when required.

16. Check client Medicaid eligibility monthly and change client information in the computer if necessary.

17. Coordinate correspondence and board reports between Executive Director and Board Members

18. Other Job duties as assigned.

EDUCATION and/or EXPERIENCE

Associates degree (A.A.) from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

Pay: $18.83 - $20.79 per hour

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

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client services associate jobs in cedar falls, ia

Client Support Representative

Client Service Analyst III

Support Associate, Client Services

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