Top 6 Hotel operations supervisor Jobs in Cedar Park, Tx

Hotel Operations Supervisor
IHG Hotel —Cedar Park, TX
- $16.50 - $17.50 an hour
- Weekends as needed
- Inventory management
- Computer literacy
- Mid-level
Quick Apply
Operations Manager - Hotel
Homewood Suites by Hilton Austin Downtown —Austin, TX
- Mid-level
- Hotel
- Training & development
Quick Apply
Assistant Rooms Operations Manager
Marriott International, Inc —Austin, TX
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Assistant Banquet Event Operations Manager
Marriott International, Inc —Austin, TX
- $25.96 - $34.62 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Senior Food and Beverage Operations Manager
Marriott International, Inc —Austin, TX
- $79,000 - $102,000 a year
- Full-time
- 3 years
- Hotel
- High school diploma or GED
Event Operations Manager
White Lodging Services Corporation —Austin, TX
- Sales
- Mid-level
- Hotel
- Paid parental leave
- Health insurance
Quick Apply
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Assistant General Manager
Cedar Park Marriott Hotel & Conference Center —Cedar Park, TX
The hotel will feature 297 thoughtfully designed guest rooms and suites, more than 30,000 square feet of flexible meeting and event space, exclusive M Club…
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Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
Are you a hospitality leader who thrives on creating smooth operations, motivated teams, and exceptional guest experiences? Why You’ll Love This Job.
$17 - $19 an hour
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Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
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Hotel Operations Supervisor

IHG Hotel -
Cedar Park, TX

Quick Apply

Job Details

Full-time
$16.50 - $17.50 an hour

Qualifications

Customer communication
High school diploma or GED
Property management systems (PMS)

Full Job Description

Operations Supervisor

The Operations Supervisor is responsible for supporting the daily operations of the Front Desk while ensuring every guest receives exceptional service from arrival to departure. This role provides leadership, coaching, and guidance to Front Desk team members, promotes IHG brand standards, and helps maximize guest satisfaction, loyalty enrollment, and hotel revenue. The Operations Supervisor leads by example, resolves guest concerns, and ensures all front office procedures are completed accurately and efficiently.

Essential Responsibilities

Guest Service

Welcome guests with a warm, friendly, and professional attitude.
Ensure every guest receives prompt, courteous, and personalized service.
Resolve guest concerns quickly using sound judgment and service recovery techniques.
Recognize IHG One Rewards members and deliver all required loyalty benefits.
Encourage guest loyalty enrollments and promote the IHG One Rewards program.
Respond professionally to guest reviews and assist in improving guest satisfaction scores.

Front Desk Operations

Supervise daily Front Desk operations during assigned shifts.
Assist with check-ins, check-outs, reservations, room assignments, and guest requests.
Ensure all reservations have valid payment methods and accurate guest information.
Verify rate codes, billing instructions, direct bill accounts, and third-party reservations.
Monitor room inventory and communicate room status with Housekeeping.
Perform bucket checks and ensure reservation accuracy.
Assist with night audit preparation and shift balancing when necessary.
Maintain an organized, clean, and professional Front Desk.

Team Leadership

Train, coach, and mentor Front Desk Associates and Night Auditors.
Lead shift huddles and communicate daily priorities.
Reinforce hotel policies, procedures, and brand standards.
Monitor employee performance and provide ongoing coaching.
Assist with onboarding and training new team members.
Foster teamwork and maintain a positive work environment.

Administrative Responsibilities

Complete shift reports and pass-on logs accurately.
Maintain confidentiality of guest information.
Ensure required reports are completed on time.
Assist with scheduling and shift coverage as directed.
Support inventory of Front Desk supplies.

Safety & Security

Follow hotel emergency procedures.
Report safety hazards immediately.
Maintain guest privacy and security.
Ensure compliance with hotel policies and brand standards.

Qualifications

High school diploma or equivalent required.
Previous hotel Front Desk experience required.
Strong customer service and communication skills.
Ability to remain calm and professional under pressure.
Strong attention to detail and organizational skills.
Computer proficiency with hotel property management systems.
Flexible schedule, including evenings, weekends, and holidays.

Physical Requirements

Stand and walk for extended periods.
Occasionally lift up to 25 pounds.
Bend, reach, and perform repetitive tasks.
Use computers and office equipment throughout the shift.

Preferred Skills

HotelKey PMS experience
IHG brand knowledge
Microsoft Office proficiency
Leadership and coaching
Conflict resolution
Revenue awareness
Multitasking in a fast-paced environment
Strong written and verbal communication

Performance Expectations

A successful Front Office Supervisor will:

Consistently deliver exceptional guest experiences.
Lead the Front Desk team with professionalism and enthusiasm.
Maintain high guest satisfaction and loyalty enrollment results.
Ensure billing, reservations, and guest accounts are accurate.
Coach employees to meet brand standards and operational goals.
Create a welcoming, efficient, and service-focused Front Office that supports the overall success of the hotel.

Pay: $16.50 - $17.50 per hour

Work Location: In person

Quick Apply

Refine Your Search

hotel operations supervisor jobs in cedar park, tx

Hotel Operations Supervisor

Operations Manager - Hotel

Assistant Rooms Operations Manager

Assistant Banquet Event Operations Manager

Senior Food and Beverage Operations Manager

Event Operations Manager

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