Top 118 Systems administrator Jobs in Cedar Park, Tx

Dialer Systems Administrator
DaBella —Austin, TX
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
11d
Site IT Lead & Systems Administrator
Vibotek LLC —Austin, TX
- Contract
- Google Workspace
- 5 years
- Office
Quick Apply
Senior System Engineer
Wolff Logics —Cedar Park, TX
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- 7 years
- System design
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
System Administrator
DaBella —Austin, TX
- Overtime
- System design
- Mid-level
- Microsoft Office
- Health savings account
- Paid holidays
Quick Apply
7d
IT Support Specialist - Level 1 (South Austin-5 days onsite)
The HT Group —Austin, TX
- On call
- Mid-level
- Office
- Windows
Quick Apply
Systems Administrator
Nerds in a Flash —Austin, TX
- Full-time
- Remote
- Google Workspace
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Program Manager II, Learning and Development, Data Center
Google —Austin, TX
- $132,000 - $189,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
IT Systems Administrator
Neuralink —Austin, TX
- $69,000 - $115,000 a year
- Full-time
- Google Workspace
- Computer Science
- Customer service
- Commuter assistance
- Paid holidays
Systems Administrator
Taproot Solutions —Austin, TX
- Email
- Computer Science
- Mid-level
- Travel
IT Systems Administrator - Okta
MNTN —Austin, TX
- Remote
- Google Workspace
- Windows
- Senior level
Quick Apply
Systems Administrator
Digital iTechnology —Austin, TX
- Email
- Computer Science
- Mid-level
- Master's degree
- Disability insurance
- Health insurance
Information Technology (IT) Administrator
City of Liberty Hill —Liberty Hill, TX
- $80,000 - $115,000 a year
- Computer science
- Computer Science
- 5 years
Business Systems Administrator
MANITEX INC —Georgetown, TX
- Computer science
- Computer Science
- Mid-level
Systems Administrator
ALCON DTS —Austin, TX
- Weekends as needed
- Azure
- Mid-level
- Office
- Disability insurance
- Dental insurance
Senior Systems Administrator
HotSchedules Corporate —Austin, TX
- Full-time
- Customer service
- 5 years
- Analysis skills
System Administrator
HotSchedules Corporate —Austin, TX
- Full-time
- Azure
- 5 years
- Mid-level
Software Engineer (JAVA Software Administrator), IS&T Enterprise Systems
Apple —Austin, TX
- Computer science
- Computer Science
- System design
Server Administrator
Epicor —Austin, TX
- Full-time
- Hybrid work
- Azure
- Mid-level
- Office
- Health insurance
Systems Administrator II
University of Texas at Austin —Austin, TX
- $58,000 - $70,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Retirement plan
10d
Systems Administrator
Austin Health Partners —Austin, TX
- $54,000 - $60,000 a year
- 8 hour shift
- Hybrid work
- Google Workspace
- Inventory management
- Office
- Health savings account
- AD&D insurance
Quick Apply
2d

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Dialer Systems Administrator

DaBella -
Austin, TX

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Job Details

Full-time
$70,000 - $80,000 a year
11 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Cross-functional collaboration

Full Job Description

Location: Dallas, TX - We are looking for Local Applicants Only

Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually

Overview:

The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.

What You'll do:

Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.

Qualifications:

1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications:

Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

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Refine Your Search

systems administrator jobs in cedar park, tx

Dialer Systems Administrator

Site IT Lead & Systems Administrator

Senior System Engineer

System Administrator

IT Support Specialist - Level 1 (South Austin-5 days onsite)

Systems Administrator

Program Manager II, Learning and Development, Data Center

IT Systems Administrator

Systems Administrator

IT Systems Administrator - Okta

Systems Administrator

Information Technology (IT) Administrator

Business Systems Administrator

Systems Administrator

Senior Systems Administrator

System Administrator

Software Engineer (JAVA Software Administrator), IS&T Enterprise Systems

Server Administrator

Systems Administrator II

Systems Administrator

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