Top 69 It manager Jobs in Cedar Park Tx

Contact Center Systems Manager
DaBella —Austin, TX
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Analysis skills
- Supervising experience
- Health savings account
- Paid holidays
Quick Apply
CIO
CompHealth —Texas
- $60,000 - $85,000 a year
- Call employer
- Acute care
- Hospital
- Mid-level
5d
IT Manager
HANYANGENG USA INC —Cedar Park, TX
- 8 hour shift
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
2d
IT Service Delivery Manager
Canyon Ranch —Spicewood, TX
- Full-time
- Hybrid work
- Customer service
- 3 years
- High school diploma or GED
- Paid parental leave
- Health insurance
IT Manager
GreenRoad —Cedar Park, TX
- Azure
- English
- Mid-level
IT Manager
Geo-Logic Associates —Austin, TX
- $120,000 - $170,000 a year
- Online Application
- Computer Science
- Office
- Microsoft Office
1d
IT Incident Mgmt Lead
K&L Gates —Austin, TX
- $128,000 - $199,000 a year
- Full-time
- Remote
- Background check
- Addiction Medicine
- 5 years
- Profit sharing
- Wellness program
IT Manager
Zinda Law Group, PLLC —Austin, TX
- $75,000 - $115,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Paid holidays
Quick Apply
Sr. Manager, Work Station Support
Visa Technology and Operations LLC —Austin, TX
- $127,900 - $205,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- 8 years
- Wellness program
- Health savings account
Quick Apply
Manager, Enterprise Applications
K&L Gates —Austin, TX
- $128,000 - $249,000 a year
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Profit sharing
- Wellness program
Lead, IT Change Management
K&L Gates —Austin, TX
- $97,300 - $146,000 a year
- Full-time
- Remote
- Background check
- Addiction Medicine
- 5 years
- Profit sharing
- Wellness program
Manager VI
Health & Human Services Comm —Austin, TX
- $7,015.16 - $11,864.50 a month
- Online Application
- Hybrid work
- Azure
- Computer Science
- Office
- Health insurance
- Opportunities for advancement
Quick Apply
2d
IT & Cybersecurity Manager
Yotta Energy —Austin, TX
- Up to $145,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Manager, IT Risk Operations
Wilson Sonsini Goodrich & Rosati —Austin, TX
- $147,050 - $220,800 a year
- Full-time
- 7 years
- Bachelor's degree
- Senior level
IT Contract Administration Manager (Austin)
Texas Workforce Commission —Austin, TX
- $7,500 - $9,000 a month
- Online Application
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- 401(k)
Category Manager - IT
Applied Materials —Austin, TX
- $128,000 - $176,000 a year
- Full-time
- Travel
- Power tools
- Senior level
5d
Director of Technical Services
Del Valle Independent School District —Del Valle, TX
- $417.56 a day
- Extended hours
- Background check
- Computer Science
- System design
9d
Information Technology / Facilities Manager
Joe Bland Construction LLC —Austin, TX
- Spanish
- Computer Science
- 5 years
Quick Apply
2d
Senior Manager of IT Infrastructure
SECURITY INDUSTRY SPECIALISTS INC —Austin, TX
- $150,000 a year
- Full-time
- Google Workspace
- Computer Science
- Customer service
- Dental insurance
- 401(k)
Quick Apply
IT Manager
Otsuka ICU Medical LLC —Austin, TX
- Extended hours
- Computer science
- Computer Science
- Construction site

I want to receive the latest job alert for it manager in cedar park tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it manager jobs near cedar park tx

Contact Center Systems Manager

DaBella -
Austin, TX

Quick Apply

Job Details

Full-time
$100,000 - $120,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Call center experience
Enterprise software
IVR
Technology management
Sales management systems proficiency
Telephone systems
Systems & applications support
Cross-functional communication

Full Job Description

Location: Austin, TX - We are looking for Local Applicants Only
Schedule: Monday–Friday | 8:00 AM–5:00 PM ( Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site ( Up to 25% travel may be required )
Compensation: $100,000–$120,000 annually

About the Role

We are seeking an experienced Call Center Systems Manager to oversee and optimize the technology that powers our call center operations. In this role, you’ll serve as the subject matter expert for our call center platforms, primarily Five9, while ensuring seamless integration with systems such as Salesforce and other enterprise applications.

You’ll partner closely with Call Center Leadership, IT, Data Analytics, and Enterprise Applications teams to improve workflows, enhance user experience, and drive operational performance. This role is ideal for someone who enjoys blending technical expertise with cross-functional collaboration and problem-solving.

What You'll Do

Lead administration and optimization of call center platforms, primarily Five9
Configure and maintain IVRs, call routing, queues, campaigns, SMS/chat channels, and communication workflows
Manage dialing strategies and campaign performance to improve productivity and connect rates
Monitor system performance and troubleshoot issues to ensure reliable operation
Administer user access, permissions, and platform configurations
Support integrations between Five9, Salesforce, and other enterprise systems
Partner with stakeholders to identify opportunities for process improvements and enhanced user experience
Collaborate with data teams to develop reporting and dashboards for call center performance metrics
Create documentation, SOPs, and training materials
Mentor junior administrators and support team members
Ensure compliance with security, privacy, and operational standards

Qualifications

5+ years of experience administering and managing call center platforms
Experience with Five9 or similar CCaaS platforms
Strong understanding of call routing, IVR configurations, campaign management, and real-time monitoring
Working knowledge of Salesforce or comparable CRM systems
Experience supporting high-volume call center environments
Strong troubleshooting, analytical, and organizational skills
Ability to collaborate effectively across technical and business teams

Preferred:

Leadership, supervisory, or team lead experience
Five9 or other CCaaS certifications
Experience with Salesforce Service Cloud
Experience with workforce management and analytics tools
Familiarity with platforms such as Genesys, NICE InContact, Talkdesk, or CallRail
Strong documentation and training experience

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

Quick Apply

Refine Your Search

it manager jobs in cedar park tx

Contact Center Systems Manager

CIO

IT Manager

IT Service Delivery Manager

IT Manager

IT Manager

IT Incident Mgmt Lead

IT Manager

Sr. Manager, Work Station Support

Manager, Enterprise Applications

Lead, IT Change Management

Manager VI

IT & Cybersecurity Manager

Manager, IT Risk Operations

IT Contract Administration Manager (Austin)

Category Manager - IT

Director of Technical Services

Information Technology / Facilities Manager

Senior Manager of IT Infrastructure

IT Manager

I want to receive the latest job alert for it manager in cedar park tx

Related Searches

Explore jobs in more locations

About the Role

What You'll Do

Qualifications

Job Seeker Tools

Employer Tools

Browse

Stay Connected