Top 452 Community representative Jobs in Cedar Rapids, Ia

Client Services Representative
Hibu —Cedar Rapids, IA
- Online Application
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
9d
PATIENT REPRESENTATIVE
Eastern Iowa Health Center —Cedar Rapids, IA
- $17.68 - $29.64 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
11d
Guest Service Representative
Nothing Bundt Cakes #248 —Cedar Rapids, IA
- $15 - $18 an hour
- Part-time
- Bakery
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Property Manager - Multifamily
Gutschmidt Properties —Marion, IA
- From $70,000 a year
- Part-time
- Hybrid work
- Customer service
- Mid-level
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
12d
Building Secretary
Linn-Mar Community Schools —Marion, IA
- Full-time
- School experience
- Research
- Mid-level
Release of Information Specialist
Mercy Medical Center —Cedar Rapids, IA
- Evening shift
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Wellness Director/Director of Nursing - RN License **$5000 Sign On Bonus***
The Summit of Coralville —Coralville, IA
- $110,000 - $120,000 a year
- On call
- Nursing
- RN License
- English
- Wellness program
- Paid holidays
Quick Apply
3d
Group Fitness Director
Performance Health & Fitness —Coralville, IA
- $15,000 - $40,000 a year
- Part-time
- CPR Certification
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Representative / Project Manager (Commission-Based)
Serenity Home Transformations, LLC —Cedar Rapids, IA
- $80,000 - $100,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- In-person
- 401(k)
- Paid time off
Quick Apply
11d
MS Special Education Teacher (Strategist II BD)
Clear Creek Amana Community School District —Tiffin, IA
- From $50,000 a year
- Full-time
- School experience
- Classroom
- Experience working with individuals with disabilities
- Disability insurance
- Dental insurance
Quick Apply
9d
Junior Licensed Insurance Representative
GreenState Credit Union —North Liberty, IA
- $20.97 - $24.52 an hour
- Overtime
- Office
- High school diploma or GED
- Analysis skills
Entry Level Insurance Sales Agent
Performance Matters Associates —Cedar Rapids, IA
- $60,000 - $80,000 a year
- Full-time
- No experience needed
- High school diploma or GED
- Driver's License
- Health insurance
- Opportunities for advancement
Quick Apply
Admission Representative
Cornell College —Mount Vernon, IA
- $39,000 - $41,000 a year
- Online Application
- Background check
- Driver's License
- University
- Health savings account
- Paid holidays
Quick Apply
Registered Nurse
Sevita —Cedar Rapids, IA
- Full-time
- CPR Certification
- Nursing
- RN License
Registered Nurse
Sevita —Coralville, IA
- From $41 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
- Mileage reimbursement
Service Manager
MH Equipment Company —Cedar Rapids, IA
- 8 hour shift
- Mid-level
- Microsoft Office
- Driver's License
- Wellness program
- Paid holidays
Quick Apply
3d
Member Service Representative
GreenState Credit Union —Iowa City, IA
- $17.39 - $20.33 an hour
- Full-time
- Word processing
- High school diploma or GED
- Entry level
Store Manager
Theisen's Home Farm Auto —Anamosa, IA
- Weekends as needed
- Microsoft Outlook
- Merchandising
- Mid-level
- Disability insurance
- Health insurance
11d
Bilingual Member Service Representative
GreenState Credit Union —Cedar Rapids, IA
- $17.39 - $20.33 an hour
- Full-time
- Word processing
- High school diploma or GED
- Entry level
10d
Territory Sales
Acme Tools —Cedar Rapids, IA
- Full-time
- Clean driving record
- Ability to lift 50 pounds
- Driver's License
- AD&D insurance
- Paid holidays
Quick Apply

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Client Services Representative

Hibu -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time
9 days ago

Qualifications

Microsoft Outlook
Spreadsheets

Full Job Description

Job Requirements

A Client Services Representative researches and resolves issues and concerns for clients and Sales related to all Hibu products. A representative provides accurate information regarding company products and processes, partners with clients and Sales to resolve claims, and works to retain clients by reselling product value when appropriate.

A Client Services Representative is responsible for answering calls from Client’s and Sales regarding any billing-related concerns the Hibu Support team is unauthorized to handle. A representative processes credit cards and ACH payments made during phone calls or as part of claim resolution. A representative must ensure all clients’ account information is accurate and updated when necessary. Clients’ information is vital as it directly impacts clients’ billing and financial reporting.

Additionally, a Client Services Representative may handle special projects or additional tasks as assigned by management.

Primary Responsibilities:
Handle appropriate calls as one-call resolutions to increase client satisfaction.
Must be knowledgeable of Hibu processes and policies.
Handle incoming phone calls from clients, other departments, and sales, regarding claims, payments, or other general inquiries. Must maintain department service level expectations.
Conducts a thorough investigation into every claim concern.
Process advance payment deposits and customer payments via credit card transactions and ACH transactions.
Research clients’ billing issues and take any specific action required as well as ascertain why the problem occurred.
Resolve inquiries in a timely manner, adhering to department specific standards.
Initiate refund requests for clients due to overpayments, credit adjustments, or misapplication of payments. May handle refund requests from other departments.
Must get appropriate approvals following the Client Services Authority Levels.
Handles miscellaneous duties as required.

Competencies / Critical Skills:
Knowledgeable of Hibu processes and policies.
Strong communication skills, both written and verbal.
Ability to work independently and multi-task.
Strong resolution & negotiation skills.
Excellent organizational skills and must be detail oriented.
Client for Life mentality - must be able to balance client satisfaction vs. company revenue impacts.

Experience, Qualifications, Technical Requirements, Education:
Minimum of 2 years’ billing and/or client facing experience preferred.
Microsoft (Excel, Word, Outlook).
Strong communication skills, verbal and written.
Strong analytical skills.
Ability to prioritize without direct supervision.
Excellent customer service skills.

Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.
Learn more about the Hibu culture here: Culture at Hibu

NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address [email protected] : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability

IND10
#LI-CK1
#LI-HYBRID

Quick Apply

Refine Your Search

community representative jobs in cedar rapids, ia

Client Services Representative

PATIENT REPRESENTATIVE

Guest Service Representative

Property Manager - Multifamily

Building Secretary

Release of Information Specialist

Wellness Director/Director of Nursing - RN License $5000 Sign On Bonus*

Group Fitness Director

Outside Sales Representative / Project Manager (Commission-Based)

MS Special Education Teacher (Strategist II BD)

Junior Licensed Insurance Representative

Entry Level Insurance Sales Agent

Admission Representative

Registered Nurse

Registered Nurse

Service Manager

Member Service Representative

Store Manager

Bilingual Member Service Representative

Territory Sales

I want to receive the latest job alert for community representative in cedar rapids, ia

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