Top 57 E commerce Jobs in Cedar Rapids, Ia

Customer Experience Specialist
Clickstop —Urbana, IA
- Full-time
- Hybrid work
- Background check
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Assistant Manager of E-eommerce
Hy-Vee Inc —Cedar Rapids, IA
- Full-time
- Sales
- Word processing
- Computer literacy
2d
Brand Ambassador-Doona $35/hr
ThirdChannel —Coralville, IA
- From $35 an hour
- Urgently hiring
- Merchandising
- Entry level
- Flexible schedule
Quick Apply
Grocery Clerk (Full-Time)(1st Avenue)
Fareway Stores Inc —Cedar Rapids, IA
- Full-time
- 18 years or older
- Basic math
- Ability to lift 50 pounds
- Paid training
- Paid parental leave
13d
Media Sales Consultant
Valpak —Cedar Rapids, IA
- Mid-level
- In-person
- Paid training
- Health insurance
Director of Marketing
West Music Company —Coralville, IA
- Full-time
- Office
- Senior level
- Analytics
UI / UX Web Designer
FullStack —Iowa City, IA
- Full-time
- Remote
- Mid-level
- JavaScript
- Communication skills
Stylist Part Time-Iowa River Landing-Coralville, IA
Evereve Incorporated —Coralville, IA
- Part-time
- Sales
- Inventory management
- Merchandising
- 401(k) matching
Assistant Manager-Iowa River Landing-Coralville, IA
Evereve Incorporated —Coralville, IA
- $28.21 an hour
- Full-time
- Inventory management
- Customer service
- Merchandising
- Disability insurance
- Health insurance
Social Media & Community Ambassador
Spotix Inc —North Liberty, IA
- $20 an hour
- Part-time
- Writing skills
- Mid-level
- Office
- Flexible schedule
Quick Apply
9d
Director of Marketing
WEST MUSIC —Coralville, IA
- Full-time
- Office
- Senior level
- Analytics
Quick Apply
Grocery Clerk (Full-Time)(Westwinds Drive)
Fareway Stores Inc —Iowa City, IA
- Full-time
- 18 years or older
- Basic math
- Ability to lift 50 pounds
- Paid training
- Paid parental leave
Inside Sales Specialist
Cameron Ashley Building Products —Marion, IA
- Full-time
- 18 years or older
- Clean driving record
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Overnight Stocker
Hy-Vee Inc —Iowa City, IA
- Overnight shift
- 18 years or older
- Pass drug screening
- Forklift
7d
Aisles Online Service Lead
Hy-Vee Inc —Iowa City, IA
- Part-time
- Pass drug screening
- Mid-level
- High school diploma or GED
7d

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Assistant Manager of E-eommerce
Hy-Vee Inc —Cedar Rapids, IA
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2d

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e commerce jobs near cedar rapids, ia

Customer Experience Specialist

Clickstop -
Urbana, IA

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee stock ownership plan

Qualifications

Stakeholder relationship building

Full Job Description

Are you looking for an opportunity to be your best self while making a meaningful impact on the customer experience? Join our award-winning company and culture as a Customer Experience Specialist and help create exceptional experiences through problem solving, systems thinking, and customer advocacy.

"If you are ready to work in an environment where you are allowed the freedom and responsibility to act like an owner, and have a passion for helping customers, you won't regret joining Clickstop!" – Tammy, Current Employee

What you'll be doing:

Aligning with Clickstop's Core Values to drive our culture and business forward.
- In this role Communicate, Responsible, Decisive, Enthusiastic, and Courageous stand out.
Providing industry-leading customer support for one of our e-commerce brands.
Demonstrating our commitment to our Brand Promise, providing customers with what they want, when they need it, by delivering accurate, timely, and complete support.
Completing daily tasks while living out our values and code through self-awareness and integrity.
Celebrating what is going well while identifying opportunities for growth.

Customer Service & Support Responsibilities

Deliver responsive, solution-oriented support across phone, email, website, and marketplace channels while providing an exceptional customer experience.
Process and manage customer orders, post-order support, and issue resolution with accuracy, urgency, and attention to detail.
Partner cross-functionally to resolve customer, fulfillment, and operational issues while maintaining clear communication and follow-through.
Monitor customer-facing systems and identify opportunities to improve processes, consistency, and overall customer outcomes.

Customer Service Critical Skills

1. Customer Experience & Service Systems Thinking

Understand how actions, communication, and operational processes impact the overall customer experience.
Identify opportunities to improve customer outcomes beyond the immediate issue.
Deliver accurate, timely, and consistent support that protects the Brand Promise.

Enables: Stronger customer trust, consistency, and long-term customer satisfaction.

2. Diagnostic Thinking & Root Cause Awareness

Gather and assess information thoroughly to identify root causes and recommend effective solutions.
Recognize patterns, troubleshoot efficiently, and balance urgency with accuracy.

Enables: Faster resolutions, better decision-making, and fewer recurring issues.

3. Ownership & Follow-Through

Take accountability for customer issues through resolution while managing priorities with accuracy and consistency.
Communicate proactively and follow through on commitments in a fast-paced environment.

Enables: Reliable customer experiences, stronger collaboration, and operational trust.

4. Communication & Relationship Building

Build trust through clear, professional, and adaptable communication with customers and internal teams.
Navigate challenging situations with empathy, confidence, and professionalism.

Enables: Stronger relationships, collaboration, and customer loyalty.

5. Adaptability & Continuous Improvement

Adapt quickly to changing priorities while learning new systems, processes, and products.
Identify opportunities for improvement and balance customer advocacy with operational efficiency.

Enables: Greater agility, continuous improvement, and long-term business growth.

What we value in this role:

Someone naturally wired to take ownership, solve problems, and deliver exceptional customer experiences.
Strong communication and relationship-building skills with customers and internal teams.
Critical thinking skills with the ability to identify root causes, make sound decisions, and balance customer needs with business priorities.
Curiosity, adaptability, and a continuous improvement mindset.
Commitment to high-quality work, accountability, and alignment with Clickstop's Core Values

What Clickstop provides:

Comprehensive training program.
- 4–6 weeks of learning about the company, products, processes, and people.(Onsite requirement during this initial training period for optimal results). Continued support as you build confidence and grow your impact.
A purpose-driven career experience; discovering the opportunity to pursue your best self (as an employee, parent, partner, community member, etc.)
An entrepreneurial environment where opportunities are endless for those who seek them.
Meaningful collaboration opportunities across highly dynamic Clickstop teams.
Recognition for personal, team, and company accomplishments.
Competitive compensation and a highly valued full-time benefits package:
- Health Insurance ($0 Premium option), Dental & Vision Insurance
- Paid Holidays, Wellness, Volunteer, and Birthday PTO
- Life and Disability Insurance
- 401K Match
- ESOP – After one full year of service and minimum hour requirement is met

This role is Hybrid with weekly onsite requirements in Urbana, IA. For remote work, internet speeds of 20 mbps are required. To be considered for a remote role at Clickstop, residence must be in one of the following states: Iowa, Alabama, North Carolina, South Carolina, or Pennsylvania.

Must be authorized to work in the United States.
Employment is contingent upon the completion of a satisfactory background check.
Clickstop is an Equal Opportunity Employer.

Quick Apply

Refine Your Search

e commerce jobs in cedar rapids, ia

Customer Experience Specialist

Assistant Manager of E-eommerce

Brand Ambassador-Doona $35/hr

Grocery Clerk (Full-Time)(1st Avenue)

Media Sales Consultant

Director of Marketing

UI / UX Web Designer

Stylist Part Time-Iowa River Landing-Coralville, IA

Assistant Manager-Iowa River Landing-Coralville, IA

Social Media & Community Ambassador

Director of Marketing

Grocery Clerk (Full-Time)(Westwinds Drive)

Inside Sales Specialist

Overnight Stocker

Aisles Online Service Lead

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