Top 219 Guest experience leader Jobs in Cedar Rapids, Ia

Front Office Supervisor
Hyatt Regency Coralville Hotel & Conference Center —Coralville, IA
- From $18 an hour
- Weekends as needed
- Background check
- Customer service
- Mid-level
- Free parking
- Profit sharing
Quick Apply
13d
General Manager - Restaurant
CR Midnight Smoker BBQ —Cedar Rapids, IA
- $55,000 - $58,000 a year
- Full-time
- Mid-level
- In-person
- Leadership
- Employee discount
Quick Apply
5d
Experience Manager
Ulta Beauty, Inc. —Coralville, IA
- Weekends as needed
- Cosmetology License
- Merchandising
- Data analysis skills
1d
Guest Experience Lead
McDonald’s —Cedar Rapids, IA
- $15.00 - $17.05 an hour
- Quick service & fast food restaurant
- Entry level
- Health insurance
- Dental insurance
12d
Front of House Team Member
Chick-fil-A —Cedar Rapids, IA
- Up to $18 an hour
- Part-time
- Serving
- No education required
- Ability to lift 50 pounds
- Paid training
- Disability insurance
Quick Apply
Merchandise Manager
Ulta Beauty, Inc. —Cedar Rapids, IA
- Weekends as needed
- Computer literacy
- Merchandising
- Data analysis skills
Guest Service Agent (Part -Time) - DoubleTree Cedar Rapids Convention Complex
Hilton —Cedar Rapids, IA
- From $16 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1768)
Target —Cedar Rapids, IA
- From $15.50 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Front Desk Agent
Residence Inn by Marriott Cedar Rapids —Cedar Rapids, IA
- From $13 an hour
- Part-time
- Residential
- Hotel
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
1d
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1771)
Target —Cedar Rapids, IA
- $15.50 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1768)
Target —Cedar Rapids, IA
- From $15.50 an hour
- Part-time
- Entry level
- Flexible schedule
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1771)
Target —Cedar Rapids, IA
- $15.50 an hour
- Part-time
- Entry level
- Flexible schedule
Host/Hostess (Part -Time) - DoubleTree by Cedar Rapids Downtown Convention Center
Hilton —Cedar Rapids, IA
- From $16 an hour
- Part-time
- Hotel
- Restaurant
- Entry level
- Paid parental leave
- Employee stock purchase plan
10d
Team Leader
Chick-fil-A —Cedar Rapids, IA
- Part-time
- No education required
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
Shift Leader
Insomnia Cookies —Cedar Rapids, IA
- Part-time
- 18 years or older
- Bakery
- Mentoring
- Employee discount
- Pet insurance
Quick Apply
Assets Protection Specialist
Target —Cedar Rapids, IA
- $21.75 - $37.00 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Assistant Store Manager
Insomnia Cookies —Cedar Rapids, IA
- Full-time
- Hospitality
- Restaurant management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Lead Server/Trainer
CityWalk Eatery —Cedar Rapids, IA
- $24.18 - $29.12 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Mentoring
- Health insurance
- Paid time off
Quick Apply
21h
Team Leader
Moe's —Cedar Rapids, IA
- High school diploma or GED
- Restaurant
- Entry level
Quick Apply
Team Member
Freddy's of Iowa —Cedar Rapids, IA
- $9 - $16 an hour
- Part-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
11d

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guest experience leader jobs near cedar rapids, ia

Front Office Supervisor

Hyatt Regency Coralville Hotel & Conference Center -
Coralville, IA

Quick Apply

Job Details

Full-time
From $18 an hour
13 days ago

Benefits

Free parking
Profit sharing
Paid jury duty
Health savings account
Paid holidays
Relocation assistance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Opportunities for advancement
Flexible schedule
Life insurance
Referral program
Food provided
Retirement plan

Qualifications

Customer communication
Managing teams in a customer support role
Customer service
Team leadership
Managing hospitality teams

Full Job Description

Front Office Supervisor (2nd Shift)

Lead the Team That Creates Every Great First Impression!

Do you enjoy leading others, solving problems, and creating exceptional guest experiences? Are you ready to take the next step in your hospitality career with one of Iowa's premier hotels?

The Hyatt Regency Coralville Hotel & Conference Center is seeking a motivated, service-driven Front Office Supervisor to lead our evening Front Office team. In this hands-on leadership role, you'll coach associates, support daily operations, and ensure every guest receives the warm, welcoming experience Hyatt is known for.

If you thrive in a fast-paced environment and enjoy leading by example, we'd love to meet you.

Schedule & Pay

Full-time
2nd Shift: 3:00 PM – 11:00 PM
Weekend availability required
$18.00–$20.00/hour, commensurate with experience

Why You'll Love Working Here

At Marcus Hotels & Resorts, we believe our associates are our greatest asset. We offer competitive benefits, opportunities for growth, and a culture built around People Pleasing People.

Benefits include:

Competitive pay based on experience
Consistent full-time evening schedule
Medical, dental, and vision insurance after 30 days
Matching 401(k) and profit-sharing
Paid time off and paid holidays
Free and discounted associate meals, including Starbucks
Complimentary Marcus Theatre movie passes
Hotel discounts at Hyatt and Marcus Hotels & Resorts properties
Free parking
Ongoing training and advancement opportunities
A collaborative, supportive team environment

What You'll Do

As the Front Office Supervisor, you'll lead the front desk operation during one of the hotel's busiest shifts while ensuring exceptional guest service and smooth daily operations.

Responsibilities include:

Supervise and support Front Desk Associates and Bell Staff throughout the shift
Serve as the primary point of contact for guest concerns and service recovery
Ensure efficient, accurate check-in and check-out experiences
Monitor room inventory, availability, upgrades, and special requests
Coordinate VIP arrivals, group check-ins, and special accommodations
Maintain accurate cash handling and house bank procedures
Complete daily reports, shift checklists, and pass-along communication
Communicate effectively with Housekeeping, Engineering, and other departments
Coach, train, and support front desk associates
Ensure Front Office organization, cleanliness, and Hyatt brand standards
Jump in wherever needed to support the team and deliver outstanding guest service

What We're Looking For

We're looking for a confident, dependable leader who enjoys working with people and thrives in a fast-paced hospitality environment.

Qualifications:

Previous Front Desk or Guest Services experience required
Previous supervisory or leadership experience preferred
Outstanding customer service and communication skills
Strong leadership and coaching abilities
Excellent organizational skills and attention to detail
Ability to multitask while remaining calm under pressure
Comfortable learning hotel systems and technology
Ability to stand and move throughout the shift

About Us

At Marcus Hotels & Resorts, our culture is built around one simple philosophy: People Pleasing People. We believe exceptional guest experiences begin with exceptional associates.

The Hyatt Regency Coralville Hotel & Conference Center is one of Eastern Iowa's premier full-service hotels, offering upscale accommodations, outstanding dining, and award-winning hospitality. We're proud to provide an engaging workplace where associates are supported, challenged, and given opportunities to grow their careers.

Ready to Join Our Team?

If you're passionate about hospitality and ready to make a difference every day, we'd love to hear from you.

Apply today at: www.marcuscareers.com

Marcus Hotels & Resorts is an Equal Opportunity Employer.

All offers of employment are contingent upon successful completion of E-Verify verification of identity and employment eligibility.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Food provided
Free parking
Health insurance
Health savings account
Life insurance
Paid jury duty
Paid time off
Parental leave
Professional development assistance
Referral program
Relocation assistance
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

This position is highly visible and requires stepping in wherever needed to support the hotel. Tell us why you're interested in leading the Front Office at Hyatt Regency Coralville.
What leadership accomplishment are you most proud of?

Experience:

Customer service: 2 years (Required)
Hospitality: 1 year (Preferred)
Supervisory: 2 years (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Ability to Commute:

Coralville, IA 52241 (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest experience leader jobs in cedar rapids, ia

Front Office Supervisor

General Manager - Restaurant

Experience Manager

Guest Experience Lead

Front of House Team Member

Merchandise Manager

Guest Service Agent (Part -Time) - DoubleTree Cedar Rapids Convention Complex

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1768)

Front Desk Agent

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1771)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1768)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1771)

Host/Hostess (Part -Time) - DoubleTree by Cedar Rapids Downtown Convention Center

Team Leader

Shift Leader

Assets Protection Specialist

Assistant Store Manager

Lead Server/Trainer

Team Leader

Team Member

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