Top 423 Member services representative Jobs in Cedar Rapids, Ia

Customer Service Representative
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- High school diploma or GED
- Profit sharing
- Health savings account
Member Service Representative
GreenState Credit Union —Cedar Rapids, IA
- $17.39 - $20.33 an hour
- Full-time
- Word processing
- High school diploma or GED
- Entry level
2d
Executive Administrative Assistant
GreenState Credit Union —North Liberty, IA
- $69,280.38 - $80,996.76 a year
- Overtime
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
7d
PATIENT REPRESENTATIVE
Eastern Iowa Health Center —Cedar Rapids, IA
- $17.68 - $29.64 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
14d
Member Representative
Collins Community Credit Union —Cedar Rapids, IA
- Full-time
- Military encouraged
- Entry level
- Paid holidays
3d
Employee Relations / Recruiting Specialist
Linn-Mar Community Schools —Marion, IA
- Full-time
- Research
- Mid-level
- Office
4d
Member Representative Floater
Collins Community Credit Union —Cedar Rapids, IA
- Full-time
- Military encouraged
- Entry level
- Paid holidays
Student Support Associate
Linn-Mar Community Schools —Marion, IA
- Full-time
- Classroom
- Experience working with individuals with developmental disabilities
- CPR Certification
Student Support Associate (6 openings)
Linn-Mar Community Schools —Marion, IA
- Full-time
- Classroom
- Experience working with individuals with developmental disabilities
- CPR Certification
Patient Access Representative (PRN)
UnityPoint Health —Anamosa, IA
- PRN
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Member Services Representative
Corda Credit Union —Cedar Rapids, IA
- Full-time
- Office
- US work authorization
- Entry level
Quick Apply
4d
Health Assistant
Linn-Mar Community Schools —Marion, IA
- Full-time
- CPR Certification
- BLS Certification
- Office
Substitute Associate/Paraprofessional
Marion Independent School District —Marion, IA
- 8 hour shift
- Classroom
- Experience working with individuals with disabilities
- Word processing
Special Education Associate/Paraprofessional- Longfellow Elementary (PK-2nd)
Marion Independent School District —Marion, IA
- 8 hour shift
- Classroom
- Experience working with individuals with disabilities
- Word processing
Wellness Director/Director of Nursing - RN License **$5000 Sign On Bonus***
The Summit of Coralville —Coralville, IA
- $110,000 - $120,000 a year
- On call
- Nursing
- RN License
- English
- Wellness program
- Paid holidays
Quick Apply
6d
Group Fitness Director
Performance Health & Fitness —Coralville, IA
- $15,000 - $40,000 a year
- Part-time
- CPR Certification
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse
Sevita —Coralville, IA
- From $41 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
- Mileage reimbursement
Sales Representative (East-Central Iowa)
Alpha POS Services, Inc. —Cedar Rapids, IA
- $85,000 - $200,000 a year
- Full-time
- Writing skills
- POS
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse
Sevita —Cedar Rapids, IA
- Full-time
- CPR Certification
- Nursing
- RN License
Bilingual Member Service Representative
GreenState Credit Union —Cedar Rapids, IA
- $17.39 - $20.33 an hour
- Full-time
- Word processing
- High school diploma or GED
- Entry level
13d

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Customer Service Representative

GreatAmerica Financial Services -
Cedar Rapids, IA

Apply Now

Job Details

Full-time

Benefits

Profit sharing
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Life insurance
Paid sick time

Qualifications

Customer communication
Debt collection
High school diploma or GED
Productivity software

Full Job Description

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.

We Are Looking to Add a Key Member to Our Account Support team!

No two days are the same for this role. As an Account Support Advisor, you are responsible for managing a variety of incoming interactions to assist our customer base, including End User interactions, collections, and Customer relations within granted authority levels. Some inbound inquiries may include tasks such as invoicing, taxation, agreement terms, updating account information, and payment terms. An Account Support Advisor actively participates in the achievement of team and company goals. Additional responsibilities include payment processing, transfer & assumptions as well as calculation and explanation of end of term options. An Account Support Advisor would accurately respond to customer inquiries, complaints and requests while displaying a personable approach when handling each type of customer in a timely manner. For every interaction we encourage creativity and innovative thinking to provide a mutually beneficial solution. All Account Support Advisors must follow and adhere to The GreatAmerica Principles and GreatAmerica Experience Standards.

As an Account Support Advisor, you will:

Inbound customer service interactions with the goal of one call resolution
Ability to provide professional oral and written correspondence with all internal and external customers, as well as cross functional positions
Consultative approach to identify appropriate solutions
Understand the various types of agreements and the end of term process for each
Consistently meets or exceeds daily core responsibilities
Completion of basic team tasks
Understand and abide by account security procedures for all interactions
Effectively communicates with fellow ASA’s to coordinate workflow and coverage needs

To be successful in this role you will need:

Education

High School graduate or equivalent

Experience

Customer Service experience preferred

Computer Skills

Microsoft Office Suite
Salesforce experience is desired

Other Requirements

Detail Oriented, Ability to Multi-Task, Decision Making, Collection Skills, Cross Training, Time Management, Accountability, High Level of Written and Verbal Communication Skills & Customer Oriented, Complaint Resolution, Resolution of Mathematical Errors

Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:

Financial Benefits

Competitive Compensation
Monthly Bonuses for Eligible Employees
401(k) and Company Match
Annual Profit Sharing
Paid Time Off

Health, Wellbeing, and Family Planning Benefits

Paid Vacation - starting at 80 hours annually for employees in their first year of service.
Paid Sick Days - Ten (10) per year with a conversion option for unused time.
Ten (10) Paid Holidays per year
Gym Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Short-Term and Long Term Disability
Company Paid Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Employee Assistance Program
Parental Leave

Education and Career Planning Benefits

Tuition Assistance
Networking Opportunities
Leadership Development Opportunities

Perks

Paid Parking
Service Awards
Hybrid work arrangements
Business casual environment
A strong organizational culture focused on our greatest asset: you!

If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers.

Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

Apply Now

Refine Your Search

member services representative jobs in cedar rapids, ia

Customer Service Representative

Member Service Representative

Executive Administrative Assistant

PATIENT REPRESENTATIVE

Member Representative

Employee Relations / Recruiting Specialist

Member Representative Floater

Student Support Associate

Student Support Associate (6 openings)

Patient Access Representative (PRN)

Member Services Representative

Health Assistant

Substitute Associate/Paraprofessional

Special Education Associate/Paraprofessional- Longfellow Elementary (PK-2nd)

Wellness Director/Director of Nursing - RN License $5000 Sign On Bonus*

Group Fitness Director

Registered Nurse

Sales Representative (East-Central Iowa)

Registered Nurse

Bilingual Member Service Representative

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