Job Title: Event Security & Guest Experience Staff – Summer Baseball Series
Company: BEST Crowd Management
Location: University of Iowa, Iowa City
Pay: $15.00 / hr
Job Type: Part-time
Overview
Step into the action this summer with BEST Crowd Management as part of our Event Security & Guest Experience Team. From walk-off home runs to post-game celebrations, you’ll help create an exciting, safe, and unforgettable atmosphere for thousands of baseball fans for this incredible event.
We’re looking for energetic, dependable team members who enjoy working with people, thrive in fast-paced environments, and want to be part of the game-day experience.
What You’ll Do
- Welcome fans with a friendly, professional attitude and provide top-tier guest service throughout the event.
- Help create a fun, safe, and organized environment for guests, staff, and players.
- Assist with stadium and event setup, including signage, entry points, and crowd flow areas.
- Guide guests to seating sections, concessions, restrooms, exits, and other stadium amenities.
- Answer questions about the event, venue policies, and game-day activities.
- Monitor assigned areas to maintain safety, cleanliness, and smooth operations.
- Support crowd management and entry procedures during high-energy moments and peak attendance times.
- Work closely with supervisors, vendors, and fellow event staff to keep operations running smoothly.
- Handle guest concerns professionally and help ensure every fan has a positive experience.
- Represent BEST Crowd Management with professionalism, teamwork, and enthusiasm.
What We’re Looking For
- Must be 18 years or older (based on local requirements).
- High school diploma or equivalent preferred.
- Experience in customer service, hospitality, security, sports, or live events is a plus.
- Strong communication skills and the ability to interact with diverse crowds.
- Comfortable working in fast-paced, high-energy environments.
- Ability to stay calm, alert, and professional during busy game-day situations.
- Reliable, punctual, and team-oriented mindset.
- Flexible availability, including evenings, weekends, and holidays throughout this event and beyond.
- Ability to stand and walk for extended periods during events.
Why Join the Team?
- Competitive pay with opportunities for advancement.
- Flexible scheduling that works around your summer plans.
- Paid training and hands-on event experience.
- Work exciting baseball games, concerts, and special stadium events.
- Build valuable experience in sports entertainment, security, and guest services.
- Join a fun, supportive team atmosphere where every game day is different.
EEOC Statement: It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
License #4484
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 20 – 30 per week
Benefits:
Application Question(s):
- This is an event-based position; Are you able to commit to working evenings and weekends?
License/Certification:
- Security License or willing to obtain (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Preferred)
Work Location: In person
