Top 901 Customer experience manager Jobs in Cedar Rapids Ia

Contracts and Risk Manager
Modern —Cedar Rapids, IA
- $85,000 - $110,000 a year
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Paid jury duty
- Health savings account
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Commissioning Manager
M. A. Mortenson Company —Cedar Rapids, IA
- $125,600 - $188,400 a year
- Up to 50% travel
- Customer service
- Travel
- AD&D insurance
- Paid holidays
Estimator / Project Manager - HVAC
Iltens Mechanical —Cedar Rapids, IA
- $62,000 - $85,000 a year
- Full-time
- Background check
- Construction site
- Mid-level
- Health insurance
- Dental insurance
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Electrical Supervisor (Dry Grind) - Cedar Rapids, IA
ADM —Cedar Rapids, IA
- $58,100 - $108,000 a year
- Overtime
- Background check
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid parental leave
- Health savings account
Electrical Supervisor (CoGen) - Cedar Rapids, IA
ADM —Cedar Rapids, IA
- $58,100 - $108,000 a year
- Overtime
- Background check
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid parental leave
- Health savings account
Maintenance Manager - Tiffin
Homemakers Furniture —Tiffin, IA
- Mid-level
- Driver's License
- Supervising experience
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Plant Operations Manager
Lindsay Windows —Iowa City, IA
- $122,000 - $148,000 a year
- Full-time
- Background check
- 5 years
- Recruiting
- Health insurance
- Dental insurance
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11d
Safety Manager I
M. A. Mortenson Company —Cedar Rapids, IA
- $100,100 - $150,200 a year
- 6 years
- Construction site
- Customer service
- AD&D insurance
- Paid holidays
Bank Manager
BMO Financial —Cedar Rapids, IA
- $51,800 - $95,900 a year
- Part-time
- Office
- Analysis skills
- Supervising experience
- Health insurance
- Tuition reimbursement
14d
Team Leader
CCB Packaging Inc —Hiawatha, IA
- Full-time
- Mid-level
- Leadership
- Communication skills
- Profit sharing
- Health insurance
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Plant Operations Manager
Lindsay Windows —Cedar Rapids, IA
- $122,000 - $148,000 a year
- Full-time
- Background check
- 5 years
- Recruiting
- Health insurance
- Dental insurance
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11d
Front of House Manager - Restaurant
Copper Boar —North Liberty, IA
- From $50,000 a year
- Weekends as needed
- Mid-level
- Mentoring
- Recruiting
- Paid training
- Health insurance
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7d
Maintenance Supervisor
HIGHLANDS VISTA GROUP MANAGEMENT —Cedar Rapids, IA
- $32 - $35 an hour
- Full-time
- Mid-level
- 3 years
- Leadership
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Catering Services Manager
Aramark —Cedar Rapids, IA
- Mid-level
- Supervising experience
- Bachelor's degree
4d
Territory Manager
CRDN of Eastern IA & Western IL —Cedar Rapids, IA
- $80,000 a year
- 8 hour shift
- Background check
- Up to 50% travel
- 5 years
- Health insurance
- Dental insurance
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Industrial Construction Manager - Cedar Rapids, IA
ADM —Cedar Rapids, IA
- $70,400 - $131,600 a year
- Overtime
- Background check
- Construction site
- Office
- Paid parental leave
- Health savings account
Kitchen Manager
Confidential —North Liberty, IA
- $49,111.91 - $59,145.53 a year
- Full-time
- Customer service
- Cooking
- Mid-level
- Paid time off
Quick Apply
1d
Branch Manager
First Mid —Coralville, IA
- $51,000 - $63,750 a year
- 5 years
- Mid-level
- Math
- Health savings account
- Employee stock purchase plan
Quick Apply
Senior Safety Manager
M. A. Mortenson Company —Cedar Rapids, IA
- $113,500 - $170,300 a year
- Construction site
- Customer service
- Public speaking
- AD&D insurance
- Paid holidays
Safety Manager I or II
M. A. Mortenson Company —Cedar Rapids, IA
- $100,100 - $160,800 a year
- Construction site
- Customer service
- Public speaking
- AD&D insurance
- Paid holidays

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Contracts and Risk Manager

Modern -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time
$85,000 - $110,000 a year

Benefits

Paid jury duty
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Contract documentation review
Customer communication
Contract review
Teamwork
Confidential information handling
Microsoft Excel
Contract interpretation
Legal risk management
Construction risk management
Bachelor's degree
Attention to detail
Construction document control
Relationship management
Insurance for risk management
Business Administration
Productivity software

Full Job Description

Company Overview
Modern is a leading mechanical contractor with a rich legacy spanning over 85 years. Committed to excellence, innovation, and community engagement, we serve a diverse range of clients across multiple regions, continuously investing in our people, technology, and facilities to build for the next generation.

Objective

The Contracts and Risk is responsible for reviewing, analyzing, coordinating, and administering construction-related contracts to ensure compliance with company standards and minimize organizational risk. This role serves as a key point of contact for contract review and execution, working closely with executive leadership, project managers, operations personnel, customers, subcontractors, vendors, and legal counsel.

The Contracts and Risk Manager will manage the contract lifecycle from receipt through execution, identify contractual risks and concerns, coordinate revisions, maintain contract records, and support the company's overall risk management and compliance efforts.

The Contracts and Risk Manager upholds the company’s core values of integrity, service, leadership, empowerment, and innovation while demonstrating a dedicated and results-driven work ethic.

Essential duties and responsibilities

· Review owner, customer, subcontractor, vendor, and supplier contracts for completeness, accuracy, and compliance with company standards.

· Analyze contract terms and conditions to identify potential risks, obligations, liability exposures, and compliance concerns.

· Prepare contract summaries and communicate key contractual requirements to stakeholders.

· Coordinate contract revisions, redlines, and approval workflows with internal and external parties.

· Partner with executive leadership to escalate and resolve contractual issues requiring business or legal review.

· Assist in the development and maintenance of standard contract templates, contract language, and review procedures.

· Identify provisions related to indemnification, insurance requirements, warranties, payment terms, dispute resolution, liquidated damages, and other areas of contractual risk.

· Coordinate with insurance providers, brokers, and legal counsel to ensure contractual compliance when necessary.

· Support contractor and vendor prequalification processes by coordinating documentation, gathering required information, managing submissions, and maintaining qualification records.

· Monitor contractual obligations and support compliance with applicable regulations, company policies, and customer requirements.

· Maintain awareness of industry best practices related to construction contracts and risk management.

· Track contract status, approvals, execution dates, amendments, renewals, and closeout requirements.

· Ensure fully executed agreements are properly distributed and archived.

· Maintain contract logs and reporting tools to support project teams and leadership.

· Evaluate and improve contract administration processes, workflows, and documentation standards.

Required knowledge, skills, and abilities

· Strong understanding of contract terminology, contract administration practices, and risk management principles.

· Familiarity with insurance requirements, bonding, and contractual risk allocation.

· Ability to read, interpret, and summarize complex contractual documents.

· Strong analytical and problem-solving skills.

· Excellent attention to detail and organizational abilities.

· Effective written and verbal communication skills.

· Ability to manage multiple priorities and deadlines.

· Strong collaboration and relationship-building skills.

· Proficiency in Microsoft Office Suite, document management systems, and contract management software.

· Ability to maintain confidentiality and exercise sound judgment.

Work environment considerations

· Must be able to work in high-pressure situations facing strict deadlines. Extended shifts may be necessary, and hours will often exceed 40 per week to perform duties effectively

· Interacting with computers and computer systems

· Able to sit for extended periods of time

· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Qualifications and education requirements

· Bachelor's degree in Business Administration, Construction Management, Legal Studies, Finance, Risk Management, or a related field preferred. Equivalent combination of education and relevant experience may be considered.

· 3-5 years of experience in contract administration, construction administration, project administration, legal support, risk management, or a related field.

· Experience reviewing and managing construction contracts, subcontract agreements, and vendor agreements preferred.

· Experience working within the construction, engineering, manufacturing, or professional services industry preferred.

AAP/EEO Statement

At Modern we understand that every employee is different in his or her own way. We support and thrive off those differences. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, military status, or other non-merit factors. Modern is a proud Equal Opportunity workplace and Affirmative Action employer.

Join us as a Contracts and Risk Manager to play a vital role in safeguarding our projects’ integrity while fostering innovative solutions that propel our company forward!

Pay: $85,000.00 - $110,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid jury duty
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in cedar rapids ia

Contracts and Risk Manager

Commissioning Manager

Estimator / Project Manager - HVAC

Electrical Supervisor (Dry Grind) - Cedar Rapids, IA

Electrical Supervisor (CoGen) - Cedar Rapids, IA

Maintenance Manager - Tiffin

Plant Operations Manager

Safety Manager I

Bank Manager

Team Leader

Plant Operations Manager

Front of House Manager - Restaurant

Maintenance Supervisor

Catering Services Manager

Territory Manager

Industrial Construction Manager - Cedar Rapids, IA

Kitchen Manager

Branch Manager

Senior Safety Manager

Safety Manager I or II

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