Top 19 It helpdesk technician Jobs in Chagrin Falls, Oh

HelpDesk Technician
QualityIP —Kent, OH
- $41,600 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
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Desktop Support Analyst II
DYOPATH —Cleveland, OH
- $31.68 an hour
- Monday to Friday
- Background check
- Clean driving record
- Computer Science
- Health savings account
- Paid holidays
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8d
Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
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Systems Administrator (MSP)
Dan T. Moore Company —Cleveland, OH
- Full-time
- Background check
- Computer science
- Computer Science
- Mileage reimbursement
- Paid holidays
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3d
Desktop Support Technician I
AmTrust Financial Services, Inc. —Cleveland, OH
- $19 - $28 an hour
- Overtime
- Mid-level
- Children
- Travel
- Health insurance
- Dental insurance
Helpdesk Technician
MCPC —Independence, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
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Training & Tech Support Technician
LayerZero Power Systems Inc —Aurora, OH
- $94,000 - $114,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
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1d
Part-Time Level 2 IT Support Technician
Smart Technology Solutions —Cleveland, OH
- Part-time
- Hybrid work
- HIPAA
- Mid-level
- Windows
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13d
IT Support Specialist
CSM Companies, Inc —Richfield, OH
- Weekends as needed
- Mid-level
- Travel
- Associate's degree
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IT Helpdesk Technician
Cleveland Diagnostics Inc. —Cleveland, OH
- $45,000 - $50,000 a year
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
11d
Desktop Support Engineer (1-Year Contract )Solon,Ohio
Axiom Technologies —Solon, OH
- Contract
- Mid-level
- Windows
- 3 years
Onsite Technician
QualityIP —Kent, OH
- $44,000 - $68,000 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
IT Help Desk Administrator
National Safety Apparel —Cleveland, OH
- $21.15 - $26.44 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Paid jury duty
- Health savings account
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Job Description: Field IT Support Technician (Contract / 1099)
CK Tech Limited —Cleveland, OH
- $25 - $40 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Professional development assistance
- Flexible schedule
Quick Apply
ARTLENS Gallery Technician (Part-time)
The Cleveland Museum of Art —Cleveland, OH
- $18 an hour
- Part-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
Integrated Solutions Team Lead
KURV —Cleveland, OH
- 8 hour shift
- Mid-level
- Office
- Databases
- Health savings account
- Health insurance
Quick Apply

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Service Desk Analyst II
Great Day Improvements: A Family of Brands —Twinsburg, OH
Communication Skills: Communicates technical issues clearly to both technical and non-technical audiences and manages expectations appropriately.
$23.72 - $33.00 an hour
Desktop Support Analyst II
DYOPATH —Cleveland, OH
Valid driver's license with an acceptable driving record. Bachelor's Degree in Computer Science, Information Technology, or a related field; OR four years of…
$31.68 an hour
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8d

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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
10d
It Help Desk Support Technician - OH
Beacon Specialized Living —Worthington, OH
Associate degree in Information Technology or related field, preferred. Approved by state, federal and government entities to work within BSLS programs.
$54,000 - $57,000 a year
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it helpdesk technician jobs near chagrin falls, oh

HelpDesk Technician

QualityIP -
Kent, OH

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Job Details

Full-time
$41,600 - $65,000 a year

Benefits

Health savings account
Health insurance
Paid time off
Retirement plan

Qualifications

Microsoft Windows Server
Desktop computer repair
Computer operation
Computer science
Email customer support
Technical support via phone
Computer Science
Phone communication
Software deployment
Hardware maintenance
Operating system updates
Mid-level
Incident Escalation
Printer (troubleshooting support)
Software installation
User training (technical support)
High school diploma or GED
Bachelor's degree
Task prioritization
Desktop (troubleshooting support)
Office equipment installation
Computer management
CompTIA Network+
Remote access software
Computer networking
Technical customer support for office equipment
Technical support via email
Desktop administration
Bachelor's degree in computer science
Antivirus software

Full Job Description

HelpDesk Technician

About QualityIP: QualityIP is one of the fastest-growing technology companies in the IT support industry. We offer comprehensive IT department services, including HelpDesk Support, Cloud Services, Onsite Staffing, Virtual CIO, Procurement, and IT Planning. Our collaborative approach ensures that we provide the best-fit technology solutions to meet our customers’ business objectives.

Position Overview: We are looking for a seasoned, self-motivated HelpDesk Technician who excels in both communication and technical proficiency. The ideal candidate possesses the ability to articulate complex technical issues to diverse audiences and collaborates effectively within a team.

Location Requirement: Candidates must currently reside in the state of Ohio. Remote applicants outside of Ohio will not be considered.

Key Responsibilities:

Rapidly diagnose and resolve client issues, or escalate them to senior technicians when necessary
Support senior-level IT staff in various tasks
Provide technical assistance and support for inquiries and issues related to computer systems, software, and hardware
Respond promptly and professionally to support tickets, emails, and phone calls, addressing or escalating issues as required
Install, configure, and troubleshoot computer systems, printers, and other peripherals
Accurately document technical issues and resolutions in the ticketing system
Collaborate with IT colleagues to ensure smooth operation of the company's IT infrastructure
Assist in the deployment and upgrade of software and hardware
Educate end-users in basic IT functions and best practices
Conduct regular system maintenance tasks, such as backups and software updates

Qualifications and Skills:

Fundamental understanding of Windows Server
Experience with remote access technologies
Knowledge of antivirus software and basic Windows networking
Strong verbal and written communication skills
High school diploma or equivalent; a bachelor's degree in computer science or related field is preferred
Proven experience as a HelpDesk Technician or in a similar role
Proficiency in Windows operating systems
Competency in computer hardware, software, networking, and troubleshooting
Ability to work both independently and as part of a team in a fast-paced environment
Certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus
Strong technical troubleshooting and problem-solving skills
Meticulous attention to detail in documenting technical issues and solutions
Ability to prioritize and effectively manage multiple tasks

Cultural Fit: We are a family-owned business that values accountability, professionalism, and individual growth. At QualityIP, your voice is heard.

Benefits:

Competitive salary with performance-based incentives.
Medical Mutual Health Insurance with HSA & ancillary benefits.
John Hancock Retirement Account – Simple IRA with 3% company match.
Flexible scheduling options.
Paid Time Off.
Certification Assistance- 100% reimbursement for training, course materials, and testing fees.
Free company apparel.
Microsoft Workplace Discount.
Keeper Password Manager.
CompTIA content & exam voucher discounts.

If you have exceptional organizational skills and thrive in a high-profile team environment, we would love to meet you!

Quick Apply

Refine Your Search

it helpdesk technician jobs in chagrin falls, oh

HelpDesk Technician

Desktop Support Analyst II

Helpdesk Assistant

Systems Administrator (MSP)

Desktop Support Technician I

Helpdesk Technician

Training & Tech Support Technician

Part-Time Level 2 IT Support Technician

IT Support Specialist

IT Helpdesk Technician

Desktop Support Engineer (1-Year Contract )Solon,Ohio

Onsite Technician

IT Help Desk Administrator

Job Description: Field IT Support Technician (Contract / 1099)

ARTLENS Gallery Technician (Part-time)

Integrated Solutions Team Lead

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