Top 3 Hotel front desk supervisor Jobs in Champaign, Il

Front Desk Manager
I Hotel and Conference Center —Champaign, IL
- Weekends as needed
- Mid-level
- Hotel
- Administrative experience
- Paid training
- Health insurance
Front Desk Agent
Hampton Inn Champaign / Urbana —Urbana, IL
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Hotel Supervisor
Yugo —Urbana, IL
- $24 - $26 an hour
- Weekends as needed
- Mid-level
- Microsoft Office
- Hotel
- Paid holidays
- Disability insurance
8h

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Front Desk Agent
Hampton Inn Champaign / Urbana —Urbana, IL
The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special…
Quick Apply
Hotel Supervisor
Yugo —Urbana, IL
Manage daily front desk operations, including answering phones, responding to emails, and handling guest reservations through MEWS Property Management System (…
$24 - $26 an hour
8h

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Hotel Front Office Supervisor-PM
Confidential —Grove City, OH
Assist in managing daily hotel operations, including front desk activities, guest services, and human resources functions.
From $17.67 an hour
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Hotel Front Desk Supervisor - Courtyard Columbus OSU
Courtyard Columbus OSU —Columbus, OH
Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs…
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hotel front desk supervisor jobs near champaign, il

Front Desk Manager

I Hotel and Conference Center -
Champaign, IL

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Job Details

Full-time

Benefits

Paid training
Health insurance
401(k)
Referral program

Qualifications

Hotel and accommodations payment processing
Operating systems
Managing teams in a customer support role
Processing cash transactions
Frontline customer support management
Administrative experience
Supervising experience
Accounting
Conflict management
Receptionist experience within hospitality industry
Technical Proficiency
General management

Full Job Description

The I Hotel and Illinois Conference Center is committed to providing superior guest service in Champaign-Urbana’s only facility that is constructed to AAA Four-Diamond standards. The I Hotel and Illinois Conference Center is seeking an Audio-Visual Tech with the following qualities and qualifications:

Responsibilities include (but are not limited to):

Checking guests in and out
Responding to community and university-related inquiries
Creating opportunities to maintain repeat-stay guests and good relations between the hotel and new guests
Crisis management in time of guest need
Providing facility tours
Attending to guest needs (which includes but is not limited to): shuttle service, delivery of personal artifacts and all guest requests
Direct, oversee, and manage daily front desk operations
Manage reservations, guest inquiries, and shuttle schedule in an efficient and timely manner
Guide and instruct Guest Service Agents to complete daily required tasks.
Ensure completed shift report, making note of issues and appropriate solutions
Complete pass-on of all critical information to next manager to ensure no errors
Act as the point of contact for guest issues during shift; resolve billing issues
Other duties and tasks as assigned by General Manager.

Qualifications:

High level of commitment to exceptional customer service.
Minimum of 1 years of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks.
Customer service experience.
Solid judgment and ability to resolve conflicts effectively, and operate effectively in stressful situations.
Ability to adapt to changing guest needs.
Technical proficiency (computer applications) with an understanding of hospitality operating systems.
Ability to multi-task, with strong organizational and time management skills.
Mature, with good judgment, detailed oriented, friendly, and responsible.
Must be willing to work weekends and holidays.

Benefits for full time employees, flexible scheduling, health benefits package, 401(k), paid vacation, referral program, and paid training.

The I Hotel and Illinois Conference Center is located south of the State Farm Center at 1900 S. First Street in Champaign, Illinois.

Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at [email protected]

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hotel front desk supervisor jobs in champaign, il

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