Top 205 It support Jobs in Channelview, Tx

ICT Associate Engineer
OneSource —Houston, TX
- $51,255.17 - $61,726.65 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Paid time off
- Professional development assistance
Quick Apply
Technical Support Engineer, Business Systems
Maddox Industrial Transformer —Houston, TX
- $70,000 - $120,000 a year
- Full-time
- Research
- Mid-level
- Office
- Paid parental leave
- Paid holidays
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Technical Training Specialist
NOV Inc. —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
Intermediate Help Desk Specialist
Insperity —Texas
- $48,000 - $54,650 a year
- Full-time
- Writing skills
- English
- Mid-level
- Health insurance
- Dental insurance
11h
IT Support Technician
River Oaks Country Club —Houston, TX
- $27 an hour
- Part-time
- Windows
- Microsoft Office
- Entry level
- Disability insurance
- Health insurance
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Help Desk / IT Support
Pearl Co Services —Houston, TX
- $23.33 - $28.09 an hour
- Full-time
- Mid-level
- Windows
- In-person
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12d
Entry-Level IT Customer Support
OFFICErING —Houston, TX
- $15 - $18 an hour
- Weekends as needed
- Computer science
- Computer Science
- High school diploma or GED
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IT Desktop Support Technician
prosource.it- Americas —Houston, TX
- $55,000 - $65,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
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6d
IT Help Desk Specialist
GULF COAST EDUCATORS FEDERAL CREDIT UNION —Pasadena, TX
- Full-time
- Word processing
- Office
- Travel
Tier 1, IT Help Desk Support
Centre Technologies —Houston, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
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11d
IT Support Specialist
Fracht USA —Houston, TX
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Paid holidays
- Dental insurance
11d
Junior Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —Houston, TX
- $57,000 - $63,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Office
- Health insurance
- Dental insurance
Technology Support Technician
Lowe's —Houston, TX
- $20.67 - $34.52 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
16h
Helpdesk Analyst
McCorvey Sheet Metal —Houston, TX
- Extended hours
- Inventory management
- Mid-level
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Quick Apply
8d
Analyst, Service Desk Support
Sysco —Houston, TX
- $25.38 - $38.08 an hour
- On call
- Spanish
- English
- Mid-level
11d
IT Help Desk Technician
Vego Garden —Houston, TX
- $22 - $25 a year
- Full-time
- Google Workspace
- ERP systems
- Office
- Paid holidays
- Health insurance
Quick Apply
IT Support Desk Specialist
HOUSTON GRAND OPERA ASSOCIATION INC —Houston, TX
- Weekends as needed
- Computer science
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Paid time off
Quick Apply
5d
IT Support Technician
DBM GLOBAL INC —Humble, TX
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
IT Support Engineer
IFS —Houston, TX
- $45,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
IT Onsite Support Specialist
Keller North America, Inc. —Houston, TX
- $54,000 - $57,500 a year
- Azure
- Mid-level
- Office
- Paid holidays
- Health insurance

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it support jobs near channelview, tx

ICT Associate Engineer

OneSource -
Houston, TX

Quick Apply

Job Details

Temp-to-hire | Full-time
$51,255.17 - $61,726.65 a year

Benefits

Paid time off
Professional development assistance
Flexible schedule

Qualifications

Customer communication
Teamwork
Windows
Bachelor's degree
IT
VMware

Full Job Description

Overview

The ICT Associate Engineer is a client-facing technical role at OneSource, supporting managed IT service delivery across a range of environments. This position handles escalated incidents and service requests, assists with root cause analysis, and contributes to technical resolutions across cloud, network, and endpoint environments. The Associate Engineer collaborates with senior engineers and vendors to drive service restoration and is expected to deepen their technical expertise over time. This role is well-suited for someone with a solid IT support foundation who is eager to advance toward a full engineering designation within 2–3 years. Occasional work outside normal business hours may be required.

Responsibilities for this role include:

Serve as a second-tier escalation point for incidents and service requests, working alongside senior engineers to drive timely resolutions.
Maintain strict adherence to ticketing, change management, and documentation standards in SyncroMSP; produce clear, thorough ticket notes, resolution steps, and knowledge base articles for recurring issues.
Monitor, manage, and prioritize ticket queues; ensure SLA targets are met and tickets are resolved or escalated appropriately.
Investigate, diagnose, and resolve escalated service issues across cloud, network, endpoint, and server environments; assist with root cause analysis and document findings.
Administer and troubleshoot user accounts, permissions, and identity management across Microsoft 365, Azure AD/Entra ID, and on-premises Active Directory environments.
Perform intermediate-to-advanced troubleshooting of hardware, software, network, and cloud infrastructure issues; collaborate with senior engineers on complex cases and document resolution steps.
Communicate technical issues clearly to both technical and non-technical audiences; provide timely updates to clients and escalate to senior engineers when needed.
Assist with client communications during technical outages, including status updates and interim workarounds, under the guidance of senior engineers as needed.
Participate in on-call rotation and provide extended coverage during critical incidents or periods of high demand.
Actively pursue technical development through hands-on experience, internal knowledge sharing, and industry certifications; this role is structured as a growth track toward a full ICT Engineer designation.

Skills and Experience

2+ years of hands-on experience supporting IT environments, with working knowledge of tools such as Bitdefender or SentinelOne (EDR), WatchGuard or SonicWALL, Microsoft 365, Microsoft Azure, VEEAM or equivalent backup platforms, and RMM platforms such as SyncroMSP or equivalent. Experience with MSP environments is a plus.
Working knowledge of email infrastructure, including mail flow troubleshooting, DNS configuration (MX, SPF, DKIM, DMARC), and Microsoft 365 mail administration. Experience with email migrations is a plus.
Working knowledge of Linux and Windows Server operating systems (Red Hat, CentOS, Ubuntu; Windows Server 2016–2022), including administration, patching, and performance troubleshooting.
Working knowledge of Microsoft Active Directory and Azure AD/Entra ID, including user and group management, Group Policy basics, and MFA configuration. Familiarity with conditional access policies and hybrid identity is preferred.
Minimum 2 years’ experience in an IT support role, with a track record of resolving escalated technical issues and a willingness to take on increasing responsibility over time.
Excellent analytical skills & critical thinking skills, combined with the ability to resolve problems quickly.
Possess the ability to communicate professionally by phone and email.
Must be customer service oriented and work well in a team-oriented collaborative environment.
Working knowledge of network topology, protocols, and server connectivity; ability to diagnose common connectivity issues and escalate complex network problems with clear documentation.
Experience with KVM hypervisor, Microsoft Hyper-V, VMware, or other mainstream virtualization products.
Experience with TCP/IP networking, routing, switching, and firewalls.

Qualifications

A bachelor’s degree in IT, Computer Science, or a related discipline is preferred; equivalent professional experience will be considered.
Industry certifications are a plus but not required: CompTIA A+, Network+, Security+, or entry-level Microsoft certifications (MS-900, MD-102, AZ-900). Equivalent hands-on experience is equally valued.

OneSource is a leading value-added cloud-based SaaS integrator, simplifying the cloud journey for our clients by integrating technology, business intelligence, and initiative-taking service to deliver an unparalleled experience. We are a dynamic, high-energy startup, allowing you to make a meaningful impact on the business. Culture is important to us; it is business and personal at OneSource. We are enthusiastic, creative, humorous, and offbeat. We work hard, keep it fun, and expect the best.

Pay: $51,255.17 - $61,726.65 per year

Benefits:

Flexible schedule
Paid time off
Professional development assistance

Work Location: In person

Quick Apply

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it support jobs in channelview, tx

ICT Associate Engineer

Technical Support Engineer, Business Systems

Technical Training Specialist

Intermediate Help Desk Specialist

IT Support Technician

Help Desk / IT Support

Entry-Level IT Customer Support

IT Desktop Support Technician

IT Help Desk Specialist

Tier 1, IT Help Desk Support

IT Support Specialist

Junior Technology Support Analyst

Technology Support Technician

Helpdesk Analyst

Analyst, Service Desk Support

IT Help Desk Technician

IT Support Desk Specialist

IT Support Technician

IT Support Engineer

IT Onsite Support Specialist

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