Top 6 Customer support coordinator Jobs in Charleston, Sc

Customer Support Coordinator
Bintelli Golf Carts —Charleston, SC
- $27 - $30 an hour
- 8 hour shift
- CRM software
- Google Workspace
- Sales
- Profit sharing
- Paid holidays
Quick Apply
Customer Experience Coordinator
5 Star Charleston Heating & Cooling —North Charleston, SC
- $17.25 - $25.00 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- 401(k)
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5d
Project Coordinator/ Customer Service Representative
The Sustainability Institute —North Charleston, SC
- $55,000 - $65,000 a year
- Full-time
- Spanish
- Google Workspace
- Microsoft Excel
- Health insurance
- Professional development assistance
Quick Apply
Client Service & Operations Coordinator (Full-Time)
Trusted Advisor Toolkit —Mount Pleasant, SC
- $68,000 a year
- Email
- Hybrid work
- No experience needed
- Office
- In-person
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9d
Customer Experience Coordinator (Part Time)
5 Star Charleston Heating & Cooling —North Charleston, SC
- $17.25 - $25.00 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- 401(k)
Quick Apply
4d
TISSUE OPS COORDINATOR
WE ARE SHARING HOPE SC —North Charleston, SC
- Full-time
- Associate's degree
- Medical terminology
- Entry level

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Customer Experience Coordinator
5 Star Charleston Heating & Cooling —North Charleston, SC
Handle incoming calls and provide friendly, professional customer support. No phone calls or office visits please.
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5d
Customer Care Coordinator - Order Experience I
Numotion —Charleston, SC
§ Prolonged periods of time working at a desk and/or on a computer. § Enters orders into order processing system assuring that efforts are made to accurately…

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Customer Support Coordinator

Bintelli Golf Carts -
Charleston, SC

Quick Apply

Job Details

Full-time
$27 - $30 an hour

Benefits

Profit sharing
Paid holidays
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

CRM software
Multitasking
Sales
Customer service
Salesforce
Driver's License
Attention to detail
Ability to follow instructions
Technical sales experience

Full Job Description

To apply for this position, please complete the application found at:

https://www.surveymonkey.com/r/SupportCoord

Position Overview

The Customer Support Coordinator serves as the primary point of contact for customers outside of our retail store markets while also supporting store leadership with escalated customer concerns that require corporate involvement.

In addition to supporting customers, this role is responsible for coordinating resolutions with vendors and manufacturers when issues arise involving parts, warranties, product concerns, shipping, or service. The Customer Support Coordinator works across multiple departments and external partners to ensure problems are resolved efficiently while delivering an exceptional customer experience.

The ideal candidate is calm under pressure, highly organized, and able to confidently manage multiple situations while maintaining positive relationships with customers, vendors, manufacturers, and internal teams.

Essential Responsibilities

Serve as the primary support contact for customers located outside of our retail store markets.
Respond to customer questions, concerns, and service-related inquiries via phone, email, and text.
Partner with store managers to resolve elevated customer concerns professionally and efficiently.
Manage escalated customer situations from initial contact through final resolution, ensuring timely follow-up and clear communication.
Coordinate with vendors and manufacturers to resolve escalated issues involving parts availability, warranties, shipping, product concerns, and other service-related matters.
Advocate for both the customer and the company by working collaboratively with external partners to achieve fair and timely resolutions.
Investigate customer issues by gathering information from stores, technicians, vendors, manufacturers, and internal departments.
Coordinate communication between customers, store teams, vendors, and manufacturers to keep all parties informed throughout the resolution process.
Document customer interactions, vendor communications, and case resolutions accurately within company systems.
Identify recurring customer, product, or vendor concerns and communicate trends and recommendations to leadership.
Work collaboratively with Sales, Service, Parts, Warranty, Operations, and external partners to deliver a seamless ownership experience.
Assist with warranty claims, service coordination, ownership questions, and product support when appropriate.
Maintain a positive, professional, and solution-oriented approach while representing the Bintelli Golf Carts brand.

Qualifications:

Experience working with vendors, manufacturers, warranty providers, or third-party partners is preferred.
Strong negotiation, conflict resolution, and relationship management skills.
Ability to balance customer satisfaction with company policies and business objectives.
Proficient in Google Workspace
Excellent written and verbal communication skills.
Ability to work effectively in a fast-paced and collaborative environment.
Strong problem-solving abilities and proactive mindset.
Reliable, trustworthy and disciplined to processes
Self-started who needs minimal oversight.

Benefits:

Bonuses and yearly raises are given in return for hard work and we also offer the following additional benefits to you after 60 days:

You will have access to join our company healthcare plan and if you choose to take part, we will contribute 50% per month to your costs of health, dental, and vision insurance. You are also given $25,000 of life insurance at our expense.
After one year you will have access to our company retirement plan with 3% matching included.
PTO Days - 5 Days in year one
Paid Holidays - 5 Days
Bonusly – all employees are given access to our micro bonus program where employees are able to use company funds to award cash bonuses to other employees

We are a company that treats our employees like family. We're looking for someone who is willing to put in the time to learn a new craft and have fun doing it!

Who is Bintelli Golf Carts?

We are an established and quickly growing company that specializes in electric golf carts and e-bikes. At Bintelli Golf Carts, we work hard, yet like to have fun together as well. Our leadership team focuses on assisting our employees in "leveling up" in life. There's nothing more we love than celebrating when one of our employees buys their first house, gets a new car, graduates from college, or adds a new addition to their family! Our service and admin team works together to achieve their goals and likewise, they celebrate together when they're met - especially when they get those profit-sharing checks at the end of the year! Our sales and support team is absolutely competitive but at the same time, 100% supports one another in working towards achieving our individual and team goals. Simply put, we treat each other like family SHOULD treat each other!

Electric vehicles are the future and Bintelli Golf Carts is well-positioned to continue to dominate in our industry.

To apply for this position, please complete the application found at:

https://www.surveymonkey.com/r/SupportCoord

Job Types: Full-time

Pay: $27-$30 per hour

Schedule:

8 hour shift
No weekends
No evenings

Work Location: In person

Job Type: Full-time

Pay: $27.00 - $30.00 per hour

Expected hours: 40.0 per week

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in charleston, sc

Customer Support Coordinator

Customer Experience Coordinator

Project Coordinator/ Customer Service Representative

Client Service & Operations Coordinator (Full-Time)

Customer Experience Coordinator (Part Time)

TISSUE OPS COORDINATOR

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