Top 59 Guest service agent Jobs in Charleston, Sc

Front Desk Agent / Concierge
French Quarter Inn | Charlestowne Hotels —Charleston, SC
- $17 an hour
- Full-time
- ServSafe
- Hotel
- Driver's License
- Free parking
- Health insurance
Quick Apply
Guest Service Agent (Part Time) - Hampton Inn Charleston/Daniel Island
Hilton —Daniel Island, SC
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Full-Time Guest Service Agent
Homewood Suites Historic Downtown Charleston —Charleston, SC
- Full-time
- Hotel
- Entry level
Front Desk Agent/Concierge
Spectator Hotel —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
- Free parking
Part-Time Guest Service Agent
Homewood Suites Historic Downtown Charleston —Charleston, SC
- Part-time
- Hotel
- Entry level
10d
Guest Services Ambassador
The Mills House —Charleston, SC
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
12d
Front Desk Agent
Hotel Richemont —Charleston, SC
- $16 - $18 a week
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Hotel
Quick Apply
Front Office Agent - Rooms
Grand Bohemian Charleston —Charleston, SC
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
6d
Guest Service Agent
Residence Inn Downtown Charleston —Charleston, SC
- $17 an hour
- Residential
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
The Loutrel —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
- Free parking
Reservations Agent
The Dunlin —Johns Island, SC
- $18 an hour
- Full-time
- Residential
- Entry level
- Resort
- Free parking
- Paid holidays
Quick Apply
5d
Guest Services Representative
Market Pavilion Hotel —Charleston, SC
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
Real Estate Receptionist - Full Time
Kiawah Island Real Estate —Johns Island, SC
- Full-time
- Office
- Administrative experience
- Military encouraged
- Free parking
- Wellness program
Quick Apply
6d
Front Desk Agent
Comfort Inn Charleston Downtown —Charleston, SC
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Employee discount
Quick Apply
Guest Services Agent
Naman Hotels —North Charleston, SC
- Weekends as needed
- Hotel
- Computer skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Concierge
Timbers Kiawah —Kiawah Island, SC
- $20 - $23 an hour
- Weekends as needed
- English
- Mid-level
- Residential
Quick Apply
Guest Services Representative
Mt Pleasant Doubletree —Mount Pleasant, SC
- High school diploma or GED
- Computer skills
- Entry level
Quick Apply
Front Desk Agent
Elliott House Inn —Charleston, SC
- Full-time
- English
- Mid-level
- Hotel
Front Desk Agent
Bennett Hospitality Management —Mount Pleasant, SC
- $18 an hour
- Weekends as needed
- Residential
- Hotel
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
Meeting Street Inn —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED

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guest service agent jobs near charleston, sc

Front Desk Agent / Concierge

French Quarter Inn | Charlestowne Hotels -
Charleston, SC

Quick Apply

Job Details

Full-time
$17 an hour

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Referral program

Qualifications

Guest relations
ServSafe
Food hygiene
In-person customer service
Answering guest questions
Hotel and accommodations guest check-out
Driver's License
Driving
ServSafe Alcohol Certification
Hotel and accommodations guest complaints handling
ServSafe Food Handler Certification
Client interaction via phone calls

Full Job Description

$1000 SIGN ON BONUS + FREE PARKING + MEDICAL 30 DAYS + INCENTIVES

Who We Are: French Quarter Inn is a luxury boutique, 50 room hotel just off Market Street in downtown Charleston. We are an intimate property with a singular calling: to make our guests and make our team members feel at home through genuine service and a passion for making other people’s lives better. Our top-rated property offers numerous complimentary amenities to our guests. Come join our team and make a difference each day !

Principle Responsibilities/Position Purpose: The primary responsibility of a Front Desk Agent/Concierge is to greet and register guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel . Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Third Shift) checklist by end of shift.
Follow established key control policy.
Ensures that yourself as a front desk employee are well presented (uniforms, personal hygiene etc.)
Ensure proper credit policies are followed and verify credit limit report.
Submit all lost & found articles accompanied by a completed lost & found report.
Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services.
Knowledgeable of fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Monitor room availability throughout the day.
Review daily the selling status of the hotel using yield management system.
Attend department meeting once a month.
Performs all other duties as directed by immediate supervisor.
Contact with other departments such as Sales, Housekeeping, Bell Staff, and Valet is crucial to ensure that hotel services are coordinated to provide the best in guest satisfaction.

Our Excellent Benefits Include:

$1000 Sign On Bonus
Free Parking
Medical Benefits after 30 days
Paid Time Off ( available after 90 days; 3 weeks earned/accrued over the course of 1st year of employment)
Discounted Room Rates
Tuition Reimbursement
401K fully vested after 90days

Job Requirements:

Provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services.
Must have a valid driver's license.
Must have or be willing to obtain ServSafe Alcohol certification.

When you’re part of the French Quarter Inn family, benefits of the job come in many forms, from the good people you work with, to the beautiful location, and making memories for our guests.

The French Quarter Inn requires successful completion of a criminal background check upon offer of employment. This organization participates in E-Verify.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Free parking
Health insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

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