Top 30 It support Jobs in Charleston, Wv

Associate Desktop Support Analyst -- VH IT Endpoint Services -- Northgate-400 Association Dr.
Mon Health —Charleston, WV
- Overtime
- Mid-level
- High school diploma or GED
- Organizational skills
Help Desk Support
City National Bank of WV —Cross Lanes, WV
- Full-time
- Research
- Office
- Computer networking
- Paid parental leave
- Health insurance
Quick Apply
Desktop Support Analyst -- VH IT Asset Management -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Hospital
- Mid-level
- High school diploma or GED
2d
Desktop Support Analyst -- VH IT Asset Management -- Northgate-400 Association Dr.
Mon Health —Charleston, WV
- Overtime
- Hospital
- Mid-level
- High school diploma or GED
2d
Associate Desktop Support Analyst -- VH IT Endpoint Services -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Mid-level
- High school diploma or GED
- Organizational skills
10d
Associate Informaticist -- VH IT Informatics/ Provider Support & Education -- Northgate-400 Associat
Mon Health —Charleston, WV
- Overtime
- Classroom
- Customer service
- Mid-level
- Flexible schedule
DATA & IT SUPPORT ANALYST
Best Virginia Heating & Cooling —Hurricane, WV
- $18 - $22 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid training
- AD&D insurance
Quick Apply
9d
Technical Support Rep I
Shentel —Charleston, WV
- $29,000 - $39,000 a year
- Online Application
- Residential
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
System Service Technician (IT-Focused)
KANAWHA SCALES & SYSTEMS LLC —Poca, WV
- $24 - $28 an hour
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Help Desk Analyst 1
State of West Virginia —Kanawha County, WV
- $35,702 - $61,628 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
8d
Associate Informaticist -- VH IT Informatics/ Provider Support & Education -- Northgate-400 Associat
CAMC Health System —Charleston, WV
- Overtime
- Classroom
- Customer service
- Mid-level
- Flexible schedule
10d
Level 1 – Service Desk Technician
Next Level Technologies —Charleston, WV
- Mid-level
Customer Service/Tech Support
ibex Limited —Charleston, WV
- 18 years or older
- Residential
- Typing
- Paid training
Associate-Work Place Services
Coforge Ltd. —Charleston, WV
- $16 - $17 an hour
- Mid-level
- Windows
- In-person
- Health insurance
- 401(k)
11d
Business Applications Specialist -- VH IT Business Apps/Systems -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Hospital
- Mid-level
- Master's degree
10d
Dynamic Server Support
Worldwide TechServices —Charleston, WV
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
11d
Level 3 – Service Desk Technologist
Next Level Technologies —Charleston, WV
- Azure
- Windows
- Linux

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Associate Desktop Support Analyst -- VH IT Endpoint Services -- Northgate-400 Association Dr.

Mon Health -
Charleston, WV

Apply Now

Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

Job Summary

Installs and supports new and/or existing microprocessor-based computing systems and associated peripheral computing devices. Determines required hardware and software collaboratively with end-users and other appropriate I/S support groups, and in accordance with accepted I/S standards, policies and procedures. Responds to outages and other critical events, including go-live support and on-call requests outside of core business hours. May troubleshoot with other I/S teams. May train end-users in the use of equipment. Responsible for the basic upkeep, configuration, and reliable operations of microprocessor-based computing systems, printers, and peripherals. Demonstrates a basic understanding of and meets the service level agreements of the organization. Demonstrates a basic understanding and adheres to departmental processes for change control. Maintains a level of cybersecurity knowledge sufficient to securely accomplish their job duties.

Responsibilities

1. Frequently works under direct supervision. Follows written instructions and established procedures to accomplish assigned tasks.
2. Duties and tasks are mostly standardized. Resolves routine questions and problems, and seeks guidance from higher level team members on complex issues. Performs some advanced technical work as part of training and development.
3. As directed, utilizes the current service management solution to work incident and service request tickets in accordance with agreed-upon SLAs throughout the ticket lifecycle.
4. Demonstrates the basic ability to install, upgrade, and test new-or-existing microprocessor-based computing systems, printers, peripherals, and other supported devices.
5. Demonstrates the basic ability to troubleshoot microprocessor-based computing systems, printers, peripherals, and other supported devices.
6. Demonstrates the basic ability to troubleshoot the operating system and installed software on microprocessor-based computing devices.
7. As directed, responds to all Desktop-related requests, including work efforts and PMO projects.
8. As directed, responds to all unplanned outages and critical events.
9. As directed, handles all IT assets across the asset lifecycle in accordance with established policies and procedures, from acquisition to disposition.
10. Demonstrates the basic ability to produce all relevant documentation, including step-by-step instructions, installation and configuration settings, and quick reference cards.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)

The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.

Competency Statement

Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.

Common Duties and Responsibilities
(Essential duties common to all positions)

1. Maintain and document all applicable required education.
2. Demonstrate positive customer service and co-worker relations.
3. Comply with the company's attendance policy.
4. Participate in the continuous, quality improvement activities of the department and institution.
5. Perform work in a cost effective manner.
6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
7. Perform work in alignment with the overall mission and strategic plan of the organization.
8. Follow organizational and departmental policies and procedures, as applicable.
9. Perform related duties as assigned.

Education

High School Diploma or GED (Required) Education: Preferred Certification or Associate Degree or equivalent experience Experience: Preferred one year of experience in area of specialization or related profession

Credentials

No Certification, Competency or License Required

Work Schedule: Days

Status: Full Time Regular 1.0

Location: Northgate-400 Association Dr.

Location of Job: US:WV:Charleston

Talent Acquisition Specialist: Guy S. Stewart [email protected]

Apply Now

Refine Your Search

it support jobs in charleston, wv

Associate Desktop Support Analyst -- VH IT Endpoint Services -- Northgate-400 Association Dr.

Help Desk Support

Desktop Support Analyst -- VH IT Asset Management -- Northgate-400 Association Dr.

Desktop Support Analyst -- VH IT Asset Management -- Northgate-400 Association Dr.

Associate Desktop Support Analyst -- VH IT Endpoint Services -- Northgate-400 Association Dr.

Associate Informaticist -- VH IT Informatics/ Provider Support & Education -- Northgate-400 Associat

DATA & IT SUPPORT ANALYST

Technical Support Rep I

System Service Technician (IT-Focused)

Help Desk Analyst 1

Associate Informaticist -- VH IT Informatics/ Provider Support & Education -- Northgate-400 Associat

Level 1 – Service Desk Technician

Customer Service/Tech Support

Associate-Work Place Services

Business Applications Specialist -- VH IT Business Apps/Systems -- Northgate-400 Association Dr.

Dynamic Server Support

Level 3 – Service Desk Technologist

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