Top 6 Front office manager Jobs in Charleston Wv

Hotel Front Desk Charleston WV
Holiday Inn Express & Suites - Cross Lanes, WV —Charleston, WV
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Opportunities for advancement
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Cafe Manager
Pollen8 —South Charleston, WV
- Full-time
- Sales
- Cooking
- HIPAA
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Assistant Manager
IHOP —South Charleston, WV
- $14 - $15 an hour
- Part-time
- Casual dining restaurant
- Sales
- Mid-level
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Goodwill Industries of the Summit —Charleston, WV
Deciding whether or not to list items, and whether or not to keep rejected items to bundle. At Goodwill Industries of the Summit, we assist people with…
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Retail Clerk - Little General
Little General Convenience Stores —Charleston, WV
Understand and strictly follow state laws regarding lottery, alcohol and tobacco sales. Ability to clearly hear and interpret voice commands and telephone…
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Hotel Front Desk Charleston WV

Holiday Inn Express & Suites - Cross Lanes, WV
Charleston, WV

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Job Details

Full-time

Benefits

Opportunities for advancement

Qualifications

High school diploma or GED
Receptionist experience within hospitality industry
Productivity software

Full Job Description

HIRING IMMEDIATELY

The Front Desk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the front desk. This is a fast-paced, individual contributor role that requires strong communication, organization, and multitasking skills. The Front Desk Associate will serve as the first point of contact for guests, providing a welcoming and professional experience.

Compensation & Benefits:

This is a full-time position with a competitive salary and opportunities for professional growth and advancement within the company.

Responsibilities:

Greet and check-in guests, ensuring all necessary information is collected and accurately entered into the system

Handle cash and credit card transactions, balancing the cash drawer daily

Answer phone calls and respond to inquiries in a timely and professional manner

Assist with reservations and cancellations, ensuring accuracy and adherence to hotel policies

Serve as a knowledgeable resource for guests, providing information about the hotel amenities, local attractions, and events

Handle guest complaints and resolve issues promptly and to the satisfaction of the guest

Complete daily administrative tasks, such as filing, data entry, and preparing reports

Keep the front desk area clean and organized at all times

Collaborate with other hotel staff to ensure a seamless guest experience

Other duties as assigned by the Front Office Manager

Requirements:

High school diploma or equivalent; college degree in hospitality management preferred

Minimum of 1-2 years of front desk or customer service experience in the hospitality industry

Excellent communication and interpersonal skills

Proficient in Microsoft Office and hotel reservation systems

Ability to work flexible schedules, including evenings, weekends, and holidays

Strong attention to detail and ability to multitask in a fast-paced environment

Must be able to stand for long periods of time and lift up to 25 pounds

Knowledge of local area and attractions preferred

EEOC Statement:

VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.

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front office manager jobs in charleston wv

Hotel Front Desk Charleston WV

Cafe Manager

Assistant Manager

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