Top 2755 Member services representative Jobs in Charlestown, Ma

Patient Services Representative – Pediatric Primary Care
Pediatric Associates of Norwood & Franklin —Norwood, MA
- $23 - $28 an hour
- Full-time
- Background check
- Private practice
- Spanish
- Paid training
- Paid holidays
Quick Apply
Patient Services Representative
Codman Square Health Center Inc —Dorchester, MA
- $20.00 - $31.16 an hour
- Spanish
- Computer literacy
- Urgent Care
- Commuter assistance
- AD&D insurance
Quick Apply
Patient Access Representative-Hybrid
Beth Israel Lahey Health —Charlestown, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
8d
Principal Clerk
City of Somerville —Somerville, MA
- $1,115.31 a week
- Full-time
- Word processing
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Registration Services Representative II
Newton-Wellesley Hospital —Newton, MA
- $19.81 - $28.30 an hour
- Part-time
- Hospital
- Customer service
- Administrative experience
- Opportunities for advancement
Quick Apply
6d
Member Services Representative
Anytime Fitness - 027669 —Quincy, MA
- $15 - $20 an hour
- Part-time
- Cleaning
- Communication skills
- Entry level
- Gym membership
Quick Apply
Wynn Rewards Representative
Encore Boston Harbor —Everett, MA
- $31 an hour
- Part-time
- Customer service
- Computer literacy
- Basic math
Quick Apply
1d
Registration Services Representative
The Spaulding Rehabilitation Hospital Corporation —Braintree, MA
- $17.71 - $25.28 an hour
- Full-time
- Word processing
- Administrative experience
- High school diploma or GED
- Opportunities for advancement
Quick Apply
2d
Math Teacher - $2,500 Sign On Bonus
St. Ann's Home & School —Methuen, MA
- $55,000 - $75,000 a year
- Full-time
- Classroom
- High school
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Hygienist
Chestnut Dental —Needham, MA
- $48 - $66 an hour
- Weekends as needed
- Dental office
- BLS Certification
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
SCO RN Case Manager - Lawrence/Lowell
Fallon Health —Lawrence, MA
- Full-time
- Nursing
- RN License
- HIPAA
Front Desk Office Lead
North Shore Pain Management —Cambridge, MA
- $24 - $28 an hour
- Full-time
- Bilingual
- Background check
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Outside Sales Representative - Trade Division (MetroWest)
Pella Windows & Doors of Boston —Natick, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Paid training
- Mileage reimbursement
Quick Apply
Travel Ultrasound Technologist (Sonographer) - Gen/Vascular
Fusion Medical Staffing —Needham, MA
- $2,292 - $2,635 a week
- Anatomy knowledge
- Computer literacy
- BLS Certification
- Disability insurance
- Health insurance
Promotional Sales Represenatative
Pinnacle Enterprises, Inc. —Framingham, MA
- $35,000 - $65,000 a year
- Full-time
- Marketing
- High school diploma or GED
- In-person
- Paid training
- Employee discount
Quick Apply
Pharmacy Technician
Upham's Community Care —Dorchester, MA
- $19 - $26 an hour
- Full-time
- Spanish
- Computer literacy
- English
Quick Apply
Marblehead Public-Director of Facilities
Marblehead Public Schools —Marblehead, MA
- $115,000 - $130,000 a year
- Full-time
- Background check
- 3 years
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
8d
Interventional Technician - Float
Northeast Health Services, Northeast Health Services —Boston, MA
- $20 - $25 an hour
- Full-time
- CPR Certification
- Vital signs
- Float pool
- Health insurance
- Dental insurance
Quick Apply
Early Intervention Clinician
Bay Cove Human Services —Boston, MA
- $60,000 a year
- Full-time
- Licensed Clinical Social Worker
- Mid-level
- Master's degree
Quick Apply
LPN Traditions of Dedham
LCB Senior Living, LLC —Dedham, MA
- Part-time
- Nursing
- Ability to walk for extended periods
- Residential
- Paid holidays
- Tuition reimbursement
Quick Apply

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Patient Services Representative – Pediatric Primary Care

Pediatric Associates of Norwood & Franklin
Norwood, MA

Quick Apply

Job Details

Full-time
$23 - $28 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Uniform allowance
Vision insurance
Professional development assistance
Opportunities for advancement
Life insurance
Retirement plan
Paid sick time

Qualifications

Insurance verification
EHR systems
Primary care
HIPAA
High school diploma or GED
ICD-10
Medical records
Organizational skills
EMR systems
Multi-line phone systems
Epic
Medical terminology
Medical receptionist

Full Job Description

Position Summary

We are seeking an enthusiastic and detail-oriented Patient Services Representative (PSR) to join our dedicated team at a busy pediatric medical clinic serving the Norwood and Franklin communities. As a key member of our front office staff, you will be the first point of contact for patients and families, providing exceptional customer service while supporting the day-to-day administrative operations of the practice. This role requires strong interpersonal skills, the ability to multitask, and a commitment to delivering a welcoming and efficient experience for our patients.

Key Responsibilities

Patient Interaction & Front Desk Support

Greet patients, families, and visitors with a friendly, professional demeanor.
Assist with patient check-in and check-out procedures, ensuring accuracy in all documentation.
Answer incoming calls promptly and direct inquiries appropriately using a multi-line phone system.
Provide clear and courteous communication to patients in person, over the phone, and via electronic platforms.

Scheduling & Appointment Management

Schedule, confirm, and reschedule appointments according to provider availability and patient needs.
Monitor and accommodate walk-ins and same-day appointment requests where possible.
Coordinate follow-up appointments, referrals, and any required documentation.

Insurance, Billing & Payments

Verify insurance eligibility and document verification accurately in the patient’s electronic medical record (EMR).
Collect co-pays and outstanding balances at time of service with 100% accuracy.
Post payments and balance daily receipts for end-of-day reconciliation.
Review and update patient demographic and insurance information at each visit.

Administrative Duties

Maintain confidentiality and adhere to HIPAA regulations at all times.
Manage incoming and outgoing mail and package deliveries.
File, archive, and retrieve medical records and correspondence.
Support team members and clinical staff with clerical tasks as needed.
Help ensure the front office area is clean, organized, and welcoming.

Qualifications

High school diploma, GED, or equivalent required.
Minimum of one (1) year experience in a healthcare setting, preferably pediatric or primary care.
Prior experience with EPIC electronic medical records system strongly preferred.
Bilingual candidates (especially Spanish) are highly encouraged to apply.
Proficiency in general office equipment and technology, including computers, fax machines, scanners, and multi-line phones.
Understanding of basic medical terminology, insurance billing, CPT coding, and managed care referral procedures.
Demonstrated ability to provide compassionate, respectful, and efficient service in a fast-paced environment.
Excellent communication, organization, and problem-solving skills.

Benefits

We offer a competitive benefits package including:

Medical and Dental Insurance
Retirement Plan Options
Paid Time Off (Vacation, Sick, Holidays)
Staff Wellness Initiatives
Opportunities for Professional Development
Supportive and Collaborative Work Environment

Join Our Team!
If you're passionate about helping children and families and enjoy working in a team-oriented setting, we’d love to hear from you.

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Professional development assistance
Retirement plan
Uniform allowance
Vision insurance

Application Question(s):

Additional practice site in Franklin, MA - must be able to work at both sites

Experience:

medical office: 1 year (Required)

Shift availability:

Day Shift (Required)
Night Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in charlestown, ma

Patient Services Representative – Pediatric Primary Care

Patient Services Representative

Patient Access Representative-Hybrid

Principal Clerk

Registration Services Representative II

Member Services Representative

Wynn Rewards Representative

Registration Services Representative

Math Teacher - $2,500 Sign On Bonus

Hygienist

SCO RN Case Manager - Lawrence/Lowell

Front Desk Office Lead

Outside Sales Representative - Trade Division (MetroWest)

Travel Ultrasound Technologist (Sonographer) - Gen/Vascular

Promotional Sales Represenatative

Pharmacy Technician

Marblehead Public-Director of Facilities

Interventional Technician - Float

Early Intervention Clinician

LPN Traditions of Dedham

I want to receive the latest job alert for member services representative in charlestown, ma

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