Top 1060 Patient services representative Jobs in Charlestown, Ma

Unit Coordinator
Dana-Farber Cancer Institute —Cambridge, MA
- $43,200 - $48,700 a year
- Full-time
- Inpatient
- No experience needed
- Mid-level
12d
Dental Front Office Coordinator
Dental —Cambridge, MA
- From $24 an hour
- Full-time
- Background check
- Dental office
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Front Office
AG Adult Foster Care —Malden, MA
- From $21 an hour
- Full-time
- Spanish
- Computer literacy
- Office
Quick Apply
Dental Front Office Coordinator
Dental —Cambridge, MA
- From $24 an hour
- Full-time
- Background check
- Dental office
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Front office billing and insurance coordinator
DCS Mental Health, Inc —Medford, MA
- $23 - $25 an hour
- Part-time
- Medical office experience
- HIPAA
- Administrative experience
- Paid time off
Quick Apply
Prior Authorization Specialist
Mass General Brigham Incorporated —Somerville, MA
- $28.30 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Organizational skills
- Opportunities for advancement
Quick Apply
5d
Patient Experience Representative (20 hours) M-Friday 4pm-8pm
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Part-time
- Administrative experience
- High school diploma or GED
- Children
5d
Patient Experience Representative- ORL Call Center
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Entry level
Patient Registrar
The Shriners Hospital for Children —Boston, MA
- $18.15 - $27.24 an hour
- Full-time
- 18 years or older
- Spanish
- Hospital
Quick Apply
Patient Experience Representative (7:00am-3:30pm)
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- Bachelor's degree
2d
Patient Access Rep I, Admitting Center
The Brigham and Women's Hospital, Inc. —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
- Opportunities for advancement
Quick Apply
3d
Patient Service Representative
Beth Israel Lahey Health —Boston, MA
- $19.52 - $26.28 an hour
- Full-time
- Hospital
- High school diploma or GED
- Clinic
6d
Front Desk Representative
Boston Eye Surgery and Laser Center —Boston, MA
- Full-time
- Surgery
- HIPAA
- Typing
Quick Apply
Front Desk Appointment Coordinator
Magnolia Dental Malden —Malden, MA
- $18 - $25 an hour
- Full-time
- Dental office
- In-person
- Entry level
Quick Apply
4d
Patient Access Coordinator
NeighborHealth —Boston, MA
- $21 - $30 an hour
- Part-time
- Background check
- Spanish
- English
Reception Desk Representative, Radiology
Beth Israel Lahey Health —Boston, MA
- $20.50 - $27.59 an hour
- Full-time
- Hospital
- Computer literacy
- English
Patient Access Coordinator I - 7:00am to 3:30pm Day shift part-time (ED)
Boston Medical Center —Brighton, MA
- $20.70 - $30.76 an hour
- Part-time
- Acute care
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Access Representative-Hybrid
Beth Israel Lahey Health —Charlestown, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
11d
Practice Representative
Beth Israel Lahey Health —Boston, MA
- $20.50 - $27.59 an hour
- Full-time
- Hospital
- Computer literacy
- English
10d
Ambulatory Services Representative III
Boston Medical Center —Boston, MA
- $24.86 - $30.30 an hour
- Full-time
- Hospital
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance

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Unit Coordinator

Dana-Farber Cancer Institute -
Cambridge, MA

Apply Now

Job Details

Full-time
$43,200 - $48,700 a year
12 days ago

Qualifications

High school diploma or GED
Patient care

Full Job Description

Under the direction of the Manager/ Director and as a member of the unit-based patient care team, the Unit Coordinator provides essential administrative and coordination support to ensure the efficient, safe, and patient-centered operation of the unit. Responsibilities include, but are not limited to, answering unit phones; scheduling patient tests and appointments; maintaining and managing medical records; coordinating patient discharges; and preparing diet sheets. The Unit Coordinator serves as a key point of contact for patients, families, and visitors by greeting and receiving them, responding to inquiries and needs, and facilitating communication among interdisciplinary team members. The role requires a proactive approach to supporting unit workflow, patient experience, and overall operational effectiveness. This role is expected to align with and actively support Dana-Farber Cancer Institute’s mission, vision, and core values of Impact, Excellence, Compassion & Respect, Discovery, and Inclusion in all aspects of its work.

At Dana-Farber Cancer Institute, nursing is a profession of innovation, compassion, and excellence, recognized nationally with Magnet designation for outstanding practice and patient care. As part of our new clinical collaboration, you’ll deliver inpatient oncology care at Mount Auburn Hospital, backed by Dana-Farber’s expertise, resources, and supportive team culture. This is a chance to make a meaningful impact, work alongside top clinicians, and help shape the future of cancer care, including opportunities in our upcoming freestanding adult inpatient cancer hospital.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Shift: 8A -8P

Schedule: 36 hours per week, with rotating weekends

This position is eligible for full-time benefits

Primary Duties and Responsibilities:

Responsible for ensuring that the patient and family members are attended to in a caring and attentive manner.
Respond to the needs of the patient/family members in a timely manner and always maintain a professional and friendly demeanor.
Work cohesively as a member of the Patient Care Team and will take a proactive role in

ensuring the smooth and efficient operation of the unit.

Responsible for greeting all patients and families, providing a complete unit orientation, and responding to initial questions from family members and patients.
Maintains hospital service standards, with particular attention to personal/behavioral, staff teamwork, and patient-staff interaction guidelines.
Responsible for answering, coordinating, and managing all phone calls to the unit. Places

pages and phone calls upon request of clinical staff.

Responsible for scheduling all patient diagnostic tests, appointments, and consults, upon direction of the physician or RN. Arranges patient escort and transport services.
Coordinates all logistics of patient discharge, including checking on family notification,

transportation, equipment, prescription, and follow-up appointments.

Perform clerical duties to admit, transfer, and discharge patients. Make certain that patient record/chart, information plate, personal belongings, and requisitions accompany the patient on transfers.
Act as a liaison and assist in problem-solving with ancillary services and all other

departments which provide services or have an effect on unit activities.

Provides back up coverage for patient transport, including escorting discharge

patients/family.

On a daily basis, monitors and ensures that Advance Care Directives are up to date and in the patient chart.
Performs all other duties as assigned.

Knowledge, Skills and Abilities:

Knowledge of medical terminology.
Computer knowledge in a Windows-based environment is strongly preferred.
Demonstrated customer service skills.
Excellent interpersonal skills to interact effectively with patients, visitors, and hospital personnel.
The ability to work as a team member, promoting a caring and collegial attitude toward fellow employees.
The ability to work under stressful conditions, adapting to the changing pace on the unit, frequent interruptions, emergencies, and critically ill patients.
Ability to work independently, with well-developed organizational skills to prioritize tasks.
Demonstrated verbal and written communication skills to effectively interact with staff through voice mail, e-mail, etc.
Demonstration of flexibility and willingness to adapt to diverse roles as a member of the unit-based patient care team.
Must be able to demonstrate the knowledge and skills necessary to provide indirect care appropriate to the age of the patients served on the assigned unit.
Ability to assist with the transportation of patients on and off the unit.
Must be able to demonstrate the knowledge and skills necessary to provide indirect care appropriate to the age of the patients served on the assigned unit.

Minimum Job Qualifications:

High School Diploma or equivalent required. Associate's degree preferred. No previous experience required. 1 year of experience in medical or customer service setting preferred.

Supervisory Responsibilities:

None

Patient Contact:

Yes

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$43,200.00 - $48,700.00

Apply Now

Refine Your Search

patient services representative jobs in charlestown, ma

Unit Coordinator

Dental Front Office Coordinator

Front Office

Dental Front Office Coordinator

Front office billing and insurance coordinator

Prior Authorization Specialist

Patient Experience Representative (20 hours) M-Friday 4pm-8pm

Patient Experience Representative- ORL Call Center

Patient Registrar

Patient Experience Representative (7:00am-3:30pm)

Patient Access Rep I, Admitting Center

Patient Service Representative

Front Desk Representative

Front Desk Appointment Coordinator

Patient Access Coordinator

Reception Desk Representative, Radiology

Patient Access Coordinator I - 7:00am to 3:30pm Day shift part-time (ED)

Patient Access Representative-Hybrid

Practice Representative

Ambulatory Services Representative III

I want to receive the latest job alert for patient services representative in charlestown, ma

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