Top 352 Remote account coordinator Jobs in Charlestown, Ma

Account Coordinator
Delta Dental of Massachusetts —Charlestown, MA
- $73,015 - $85,900 a year
- Full-time
- Hybrid work
- Mid-level
- Travel
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
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Account Coordinator
BookBub —Boston, MA
- $52,000 - $55,000 a year
- Part-time
- Remote
- Research
- Communication skills
- Marketing
- Paid parental leave
- Health insurance
Medicare Appeals Coordinator
Mass General Brigham Incorporated —Somerville, MA
- $30.60 - $44.51 an hour
- Full-time
- Remote
- Bilingual
- Writing skills
- Mid-level
- Opportunities for advancement
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4d
Financial & Administrative Operations Coordinator
MCOS Financial Solutions LLC —Quincy, MA
- $35 - $45 an hour
- Part-time
- Hybrid work
- Mid-level
- QuickBooks
- Reliable transportation
- Flexible schedule
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Finance & Operations Coordinator
MIT —Cambridge, MA
- $67,300 - $80,050 a year
- Full-time
- Hybrid work
- Mid-level
- Finance
- Administrative experience
Coding Coordinator-Inpatient (Remote)
Beth Israel Lahey Health —Charlestown, MA
- $29 - $40 an hour
- Full-time
- Remote
- Microsoft Excel
- Inventory management
- Computer literacy
Financial Coordinator
The General Hospital Corporation —Boston, MA
- $21.00 - $28.30 an hour
- Full-time
- Remote
- Data analysis skills
- Mid-level
- Epic
- Opportunities for advancement
Quick Apply
5d
Program Coordinator
Metropolitan Area Planning Council —Boston, MA
- $63,000 - $70,000 a year
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Research
- Commuter assistance
- Paid holidays
6d
Coding Operations Coordinator
Mass General Brigham Incorporated —Somerville, MA
- $25.50 - $36.49 an hour
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Opportunities for advancement
Quick Apply
13d
TA Operations Coordinator
Mass General Brigham Incorporated —Somerville, MA
- $19.81 - $28.30 an hour
- Full-time
- Hybrid work
- Hospital
- Mid-level
- Office
- Opportunities for advancement
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Office Coordinator Administrative Assistant
Mass General Brigham Incorporated —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
Sr. Transaction Coordinator - Remote or Hybrid
Cushman & Wakefield —Boston, MA
- $55,250 - $65,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Health savings account
- Disability insurance
Quick Apply
Communications and Development Coordinator
Center for Effective Philanthropy —Cambridge, MA
- $81,640 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Bachelor's degree
- Dental insurance
- 401(k)
Quick Apply
Client Accounting Coordinator
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —Boston, MA
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Transplant Coordinator
Paragonix Technologies, Inc. —Boston, MA
- $92,880 a year
- Remote
- Nursing
- Mid-level
- 3 years
- Commuter assistance
- Disability insurance
Accounts Receivable Coordinator
Boston Properties —Boston, MA
- $55,045 - $70,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Commuter assistance
- Health insurance
Quick Apply
Account Manager
Lockton, Inc. —Boston, MA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Paid parental leave
Finance Coordinator
New England Community Services, Inc —Brookline, MA
- $55,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Background check
- CPA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Associate Director of Operations
Tenacity —Allston, MA
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Development Coordinator
USS Constitution Museum —Charlestown, MA
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Bachelor's degree
- 403(b) matching
- Health insurance
Quick Apply
4d

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Account Coordinator

Delta Dental of Massachusetts -
Charlestown, MA

Quick Apply

Job Details

Full-time
$73,015 - $85,900 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Mid-level
2 years
Communication skills

Full Job Description

JOB SUMMARY:

As a key liaison between Account Executives, clients, and internal operations, the Account Coordinator ensures a best-in-class concierge experience for groups and brokers. Acting as the front-line resource of client programs, this role manages both urgent and ongoing requests, overseeing resolutions from start to finish while ensuring programs operate at the expected level.

The Account Coordinator plays a critical role in maintaining a high-touch stakeholder experience, guiding clients through organizational and situational complexities. They research issues, identify root causes, and connect internal teams to drive timely and complete solutions for a variety of client service needs, including but not limited to, enrollment, billing, reporting, portals, and other day-to-day administrative tasks. Additionally, they support all member engagement and education efforts to ensure members understand and maximize their benefits.

PRIMARY JOB RESPONSIBILITIES:

Responding to incoming requests from internal and external stakeholders in an efficient and timely manner, always demonstrating a commitment to customer excellence
Proactively researching and managing issue resolution from problem identification through completion
Maintaining, logging and accurately documenting details of steps taken to complete tasks toward issue resolution
Providing timely communication and updates to key stakeholders
Collaborating with internal teams when assistance or expertise is needed
Identifying opportunities for improving our workflows and resources
Escalating challenges immediately to relevant team members to ensure the continuous improvement of the stakeholder experience
Supporting account satisfaction by resolving service issues and leveraging all available resources within the organization
Contributing toward the overall retention and growth of the Large Market Client Service business segment
Delivering excellent customer service by developing and maintaining close working relationships with assigned groups and brokers
Preparing all renewals by researching product options, conducting research, data analysis and provide alternative options for customer satisfaction
Improving customer relations and satisfaction by conducting benefit talks, enrollment meetings, and fairs when necessary
Preparing contracts, benefit summaries and other materials for product changes
Supporting special projects and initiatives as needed
Other duties as assigned.

JOB QUALIFICATIONS:

Required:

Bachelor’s degree or equivalent experience preferred.
2 years job-related experience
Well organized and proven effective written and oral communication skills, including presentation skills
Strong PC skills in word processing and database (Microsoft Office)
Demonstrates a basic working knowledge of insurance products, underwriting guidelines and financial arrangements
Required to attend additional training as requested/deemed necessary

Preferred:

Knowledge of employee benefits (specifically dental) and underwriting is a plus.

PHYSICAL DEMANDS:

Incumbent must be able to communicate effectively.
Ability to operate personal computer and related technologies.
Incumbent works primarily in a remote environment or a private or shared office environment.
Ability to work in a traditional professional office setting/remote environment.
Work schedule may vary and is determined by project schedules.
Ability to travel as projects dictate.
Ability to efficiently operate all job-related office equipment.
Ability to communicate via telephone and work in virtual teams.
The office environment is active with high voice levels and interruptions that may challenge hearing and concentration.

The target hiring range for this role is $73,015 - $85,900 (Annually). The starting base salary will be determined based on skills, experience, and other job-related factors. In addition, our total rewards package includes medical, dental, and vision plans; generous time off including PTO, short and long-term disability insurance and a competitive 401(k) savings match including financial planning workshops. See our Careers Page for more information.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform this position.

** In accordance with Delta Dental of Massachusetts’ Compliance Plan, all employees must conduct Delta Dental of Massachusetts business and activities in accordance with applicable laws, regulations, professional standards, and ethical standards and report potential compliance or ethical issues to Delta Dental of Massachusetts’ designated Compliance Officer. **

Delta Dental of Massachusetts’ Affirmative Action Program affirms our commitment to make reasonable accommodations for known physical or mental limitations of otherwise qualified individuals with disabilities or special disabled veterans unless the accommodation would impose an undue hardship on the operation of our business and activities. Please see Human Resources for additional information regarding this program.

Quick Apply

Refine Your Search

remote account coordinator jobs in charlestown, ma

Account Coordinator

Account Coordinator

Medicare Appeals Coordinator

Financial & Administrative Operations Coordinator

Finance & Operations Coordinator

Coding Coordinator-Inpatient (Remote)

Financial Coordinator

Program Coordinator

Coding Operations Coordinator

TA Operations Coordinator

Office Coordinator Administrative Assistant

Sr. Transaction Coordinator - Remote or Hybrid

Communications and Development Coordinator

Client Accounting Coordinator

Transplant Coordinator

Accounts Receivable Coordinator

Account Manager

Finance Coordinator

Associate Director of Operations

Development Coordinator

I want to receive the latest job alert for remote account coordinator in charlestown, ma

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