Top 128 Guest service representative Jobs in Charlotte, Nc

Receptionist
The Keith Corporation —Charlotte, NC
- $22 - $24 an hour
- Weekends as needed
- Microsoft Outlook
- Office
- 3 years
9d
Guest Service Representative
Fairfield Inn & Suites By Marriott - Charlotte Matthews —Charlotte, NC
- $16 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Community Support Services Team Lead
FirstService Residential —Charlotte, NC
- $28 an hour
- Extended hours
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Team Member - Guest Experience
Carolina Panthers —Charlotte, NC
- Weekends as needed
- Background check
- Entry level
Guest Services Representative
CaroMont Health —Gastonia, NC
- Computer literacy
- Windows
- High school diploma or GED
Part-Time Guest Services Representative
Hendrick Chrysler Dodge Jeep Ram FIAT of Concord —Concord, NC
- $18.50 an hour
- Part-time
- Dealership
- Ability to walk for extended periods
- Basic math
- Paid training
- Employee assistance program
3d
Front Desk Agent
MCR Hotels —Charlotte, NC
- $16 - $17 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative/Night Auditor
Fairfield Inn & Suites - Charlotte University Research Park —Charlotte, NC
- Part-time
- Microsoft Office
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Guest Services - Truliant Amphitheater
Live Nation —Charlotte, NC
- Part-time
- Experience working with individuals with disabilities
- High school diploma or GED
- Fair chance
Guest Services Representative - Full Time
Land Rover Northlake —Huntersville, NC
- Weekends as needed
- Dealership
- Ability to walk for extended periods
- Basic math
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Charlotte, NC
- $13 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Guest Service Representative
Hilton Garden Inn Charlotte/Mooresville, NC —Mooresville, NC
- Part-time
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Marriott MClub Attendant
Sage Hospitality —Charlotte, NC
- Full-time
- No high school diploma
- Hotel
- High school diploma or GED
- Flexible schedule
Concessions Team Member, Charlotte Convention Center
CRVA —Charlotte, NC
- $13 - $17 an hour
- Weekends as needed
- Travel
- Organizational skills
- No travel
Quick Apply
Night Auditor
Aloft Charlotte City Center —Charlotte, NC
- Part-time
- Microsoft Word
- English
- Hotel
Quick Apply
Weekend Front Desk Agent
MCR Hotels —Charlotte, NC
- $15 - $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Teammate - Eastside (Part-Time)
Fitness Connection —Charlotte, NC
- Part-time
- Merchandising
- Basic math
- English
Quick Apply
8d
Concessions Team Member
CRVA —Charlotte, NC
- $13 - $17 an hour
- Weekends as needed
- Quick service & fast food restaurant
- Organizational skills
- No travel
Quick Apply
Team Member
Regal Cinemas, Inc —Charlotte, NC
- Part-time
- Serving
- Communication skills
- Entry level
Patient Care Representative
Valleygate Holdings LLC —Charlotte, NC
- Full-time
- Spanish
- English
- Administrative experience
Quick Apply

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Receptionist

The Keith Corporation -
Charlotte, NC

Apply Now

Job Details

Full-time
$22 - $24 an hour
9 days ago

Qualifications

Confidential information handling

Full Job Description

Job Title: Receptionist

Department: The Keith Corporation

Reports To: Executive Administrator

Classification: Non-Exempt

Position Summary

The Receptionist is the first point of contact for The Keith Corporation, responsible for providing a professional and welcoming experience for guests, callers, and staff while utilizing a multi-line telephone system. This role offers comprehensive administrative support, primarily assisting the Executive Administrator (CEO’s Executive Assistant), while balancing additional requests from staff. Duties include overseeing office logistics, managing communications, and ensuring the smooth operation of daily office functions. The Receptionist must demonstrate organizational excellence, maintain confidentiality, and strive to have a strong understanding of office operations and departmental functions.

Essential Functions

Responsible for opening and closing the office, ensuring security by following established procedures, and using an app to lock and unlock designated areas.
Greet visitors politely, advise appropriate personnel of their arrival, and provide refreshments as needed.
Answer and screen calls on a multi-line phone system, taking messages or transferring calls as appropriate. Monitor all platforms of communication such as voicemails, emails, and messages regularly.
Manage all incoming and outgoing mail, including distributing mail, tracking and preparing FedEx packages, and maintaining an accurate log of all received deliveries. Contact courier service when needed.
Primary point of contact for general office questions and concerns.
Maintain and schedule conference rooms, including setup for meetings (seating, materials, IT needs, catering), and ensure rooms are refreshed after use.
Maintain and update various databases, spreadsheets, and reference guides.
Manage break room and copy room supplies, including inventory, ordering, and fulfillment.
Partner with HR to update employee phone and address lists as needed.
Manage faxes and provide staff with confirmation emails.
Manage various delivery and subscription accounts such as the Newspaper.
Prioritize assignments from the Executive Administrator while assisting other staff as needed with various tasks/admin duties. Collaborate with the Executive Administrator and Receptionist-Admin regularly.

Other Functions:

Assist with coordinating, planning, and managing company events, lunches, and staff meetings.
Assist the Executive Administrator by handling inquiries, tracking projects and order updates, and touching base on their behalf. Serve as a liaison.
Serve as the point of contact for reporting Work Orders, including maintenance, cleaning, and security concerns for the building. Monitor progress and meet with vendors related to submitted work orders.
Report technical problems to the IT Department as needed.
Oversee the cleanliness and organization of the lobby, conference rooms, copy room, and break room, ensuring a polished and professional office environment.
Troubleshoot issues with various office appliances and equipment, coordinating with appropriate vendors, departments, or through our Work Order System for timely resolution.
Serve as liaison with Facility Management services for repairs, including cleaning, and security concerns.
Act as a backup for administrative roles, including assisting the Executive Assistant to the CEO and other Admins, as needed. Assume select EA responsibilities on her behalf as needed, including managing the CEO’s morning routine.

Competencies:

Customer Service Mindset and excellent communication skills.
Must maintain a high level of confidentiality and discretion.
Detail oriented
Strong Interpersonal and Organizational skills
Time Management
Ability to work independently and multi-task.

Technical Skills:

Knowledge of Polycom/8x8 telephone equipment or equivalent
Proficient in Word, Excel, Outlook, and other computer software as necessary
Ability to operate office equipment such as copiers, postage machines, etc.

Knowledge, Skills, Abilities:

Required

Three + years of professional experience relative to role

Preferred

Experience in real estate, hospitality, construction, or development

Position Type / Expected Hours of Work

This is a full-time, non-exempt position with normal working hours Monday through Friday, working approximately 40 hours per week. However, as business needs become necessary, after-hours, holidays, or weekends may be required.

Travel

Minimal travel is required for this position.

Supervisory Responsibilities

No supervisory duties for this position.

Work Environment

This position operates in a professional office environment. The noise level in this work environment is usually quiet to moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: The employee is regularly required to talk or listen effectively. The employee is frequently required to sit, squat, stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. Specific vision abilities required by this job include Close vision and Distance vision. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

EEO Statement

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, The Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Company expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Company’s employees to perform their job duties may result in discipline up to and including discharge.

Apply Now

Refine Your Search

guest service representative jobs in charlotte, nc

Receptionist

Guest Service Representative

Community Support Services Team Lead

Team Member - Guest Experience

Guest Services Representative

Part-Time Guest Services Representative

Front Desk Agent

Guest Service Representative/Night Auditor

Guest Services - Truliant Amphitheater

Guest Services Representative - Full Time

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

Guest Service Representative

Marriott MClub Attendant

Concessions Team Member, Charlotte Convention Center

Night Auditor

Weekend Front Desk Agent

Front Desk Teammate - Eastside (Part-Time)

Concessions Team Member

Team Member

Patient Care Representative

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