Top 41 Hotel operations Jobs in Charlotte, Nc

Director of Operations - Moxy Charlotte Hotel
Lexima —Charlotte, NC
- $90,000 - $120,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Writing skills
- Hotel
Night Auditor & Hotel Operations
Marriott International, Inc —Charlotte, NC
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Assistant Room Operations Manager
Marriott International, Inc —Charlotte, NC
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Front desk
7d
Assistant Event Operations Manager
Marriott International, Inc —Charlotte, NC
- $25.77 - $30.29 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Purchasing & Receiving Clerk
Omni Hotels & Resorts —Charlotte, NC
- Weekends as needed
- Computer literacy
- Sanitation
- Hotel
Quick Apply
8d
Front Desk Supervisor
The Ballantyne, A Luxury Collection Hotel —Charlotte, NC
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Office Manager
Sage Hospitality —Charlotte, NC
- Full-time
- Computer literacy
- Writing skills
- English
- AD&D insurance
- Health insurance
Operations Manager
Naman Hotels —Charlotte, NC
- Weekends as needed
- Mid-level
- Hotel
- Computer skills
- Relocation assistance
- Health insurance
Quick Apply
Hotel General Manager
Marriott Property —Pineville, NC
- $50,000 - $65,999 a year
- Full-time
- Sales
- Office
- Hotel
- 401(k)
- 401(k) matching
Quick Apply
Front Office Manager
Sonesta —Charlotte, NC
- Weekends as needed
- Inventory management
- 3 years
- Hotel
- Paid parental leave
- Health savings account
Housekeeping Supervisor
White Lodging Services Corporation —Charlotte, NC
- Weekends as needed
- Mid-level
- Hotel
- Mentoring
- Paid parental leave
- Disability insurance
Quick Apply
Hotel General Manager @ Residence Inn Uptown Charlotte
Summit Hospitality Incorporated —Charlotte, NC
- Full-time
- Inventory management
- Residential
- Microsoft Office
- Paid holidays
- Paid time off
Quick Apply
Hotel Self Park Lot Auditor - Charlotte, NC
Parking Management Company —Charlotte, NC
- $18 an hour
- Overtime
- Background check
- Customer service
- Ability to walk for extended periods
- Paid training
- Health insurance
Quick Apply
Operations Supervisor
Marriott International, Inc —Charlotte, NC
- $17.50 - $18.00 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Spa Manager
The Ballantyne, A Luxury Collection Hotel —Charlotte, NC
- Weekends as needed
- 18 years or older
- Spanish
- Sales
- Health insurance
- Dental insurance
Quick Apply
Hotel Valet Manager - Charlotte
Parking Management Company —Charlotte, NC
- Up to $5,250 a month
- Overtime
- Background check
- Mid-level
- 3 years
- Paid training
- Health insurance
Quick Apply
High School Co-Op
Marriott International, Inc —Charlotte, NC
- Part-time
- High school
- Customer service
- Hotel
Restaurant Manager
Marriott International, Inc —Charlotte, NC
- $59,000 - $76,000 a year
- Full-time
- Bar
- Mid-level
- Hotel
Front Office Manager
Holiday Inn Express & Suites —Charlotte, NC
- From $16 an hour
- Weekends as needed
- Bilingual
- Mid-level
- Hotel
- Paid time off
- Employee discount
Quick Apply
9d
Hotel On Site Manager
WSS Charlotte —Charlotte, NC
- $40,000 - $43,000 a year
- Weekends as needed
- Inventory management
- Hotel
- Project management
- Paid holidays
- Paid time off
Quick Apply
13d

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hotel operations jobs near charlotte, nc

Director of Operations - Moxy Charlotte Hotel

Lexima
Charlotte, NC

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Job Details

Full-time
$90,000 - $120,000 a year

Qualifications

Hotel cost control
Hospitality reservation systems
Customer communication
Writing skills
Coaching
Staff scheduling
Team scheduling
Managing hospitality teams
Team development
Task prioritization
Overseeing payroll
Forecasting
Property management systems (PMS)
Leading team collaboration initiatives
Schedule creation
Hotel staff training
Hotel operations budget management
Team motivation (leadership skill)
Organizational budget management

Full Job Description

About the job

The Fun Starts Here – Become Part of Charlotte’s Most Lively Hotel Team!

The Director of Operations reports to the General Manager and is responsible for helping to direct Department Managers and in supporting the hotel operations, ensuring the overall success of the hotel in all metrics, including employee satisfaction, guest satisfaction, and brand quality standards are being met or exceeded. Ideal candidates will be self-motivated, have major brand and City experience, and, most importantly, have a positive solution-based focus.

This position requires flexible scheduling availability, which includes evenings, weekends, and holidays.

Expectations

Ensure that departments achieve or exceed guest's service scores and expectations
Assist Department Managers in preparing team member schedules in accordance with budgets and business forecasts
Inspect rooms regularly with the team to ensure quality standards are being maintained
Ensure the operations team is trained in financial control procedures for cash, payables, inventories, and receivables and that procedures are consistently followed
Respond to guest reviews and inquiries on all channels
Partner with Human Resources for onboarding, performance evaluations, training, and disciplinary actions
Work with other departments to ensure operations are running smoothly in tandem with one another
Participate in daily Stand-Up meetings for the leadership team and report out on guest scores, and other metrics
Leading daily team meetings
Develop, implement, and monitor daily, weekly, monthly, and annual department-wide budgets and forecast
Oversee all vendor and personnel contracts throughout the hotel.
Participate in the creation of annual revenue, expense, and capital budgets
Assist in creating incentives for team members

Qualifications

Minimum 3 years previous experience as a manager, preferably Front Office department, in a hotel with 200+ rooms required
Excellent skills both in writing and verbal communications
Experience creating schedules, interviewing potential candidates, reviewing and creating budgets and forecasts, processing payroll, completing inventories, and coaching and counseling team members required
Ability to operate hotel PMS and accounting systems
Previous Downtown City hotel experience preferred
Ability to multitask, prioritize and manage time
Highly motivated team player with strong initiative and desire for achievement, and ability to motivate others
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Ability to work well in stressful situations
Readily available and approachable for all team members and guests while providing excellent guest service

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

The anticipated compensation range for the position is $90-120k per year. The salary offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the required industry, education, etc.

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Refine Your Search

hotel operations jobs in charlotte, nc

Director of Operations - Moxy Charlotte Hotel

Night Auditor & Hotel Operations

Assistant Room Operations Manager

Assistant Event Operations Manager

Purchasing & Receiving Clerk

Front Desk Supervisor

Hotel Front Office Manager

Operations Manager

Hotel General Manager

Front Office Manager

Housekeeping Supervisor

Hotel General Manager @ Residence Inn Uptown Charlotte

Hotel Self Park Lot Auditor - Charlotte, NC

Operations Supervisor

Spa Manager

Hotel Valet Manager - Charlotte

High School Co-Op

Restaurant Manager

Front Office Manager

Hotel On Site Manager

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