Top 76 Concierge Jobs in Charlotte Nc

Member Concierge
Flexcar —Charlotte, NC
- From $22.50 an hour
- Weekends as needed
- Continuous improvement
- Communication skills
- Entry level
- Paid holidays
- Health insurance
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3d
Concierge Specialist - The Campbell
Kairoi Residential —Charlotte, NC
- $22 an hour
- Weekends as needed
- 5 years
- Residential
- Driver's License
Part Time Resident Concierge
Bozzuto —Charlotte, NC
- $20 - $22 an hour
- Part-time
- Writing skills
- Mid-level
- Residential
7h
Concierge - The VUE
Northwood Ravin —Charlotte, NC
- Full-time
- Apartments
- Communication skills
- Entry level
- Paid time off
- Retirement plan
Quick Apply
1d
Front Desk Concierge
The Aspenwood Company - The Village on Morehead —Charlotte, NC
- $18 an hour
- Part-time
- HIPAA
- Ability to climb stairs
- High school diploma or GED
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Concierge- Receptionist
Laurels and Haven Highland Creek —Charlotte, NC
- Background check
- Administrative experience
- High school diploma or GED
- Paid training
- Paid holidays
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Concierge- Charlotte Market
Northwood Ravin —Charlotte, NC
- Full-time
- Apartments
- Communication skills
- Entry level
- Paid time off
- Retirement plan
Quick Apply
Part Time Concierge
TerraBella Little Avenue —Charlotte, NC
- Part-time
- Entry level
Quick Apply
7d
Concierge
Omni Hotels & Resorts —Charlotte, NC
- Weekends as needed
- Hotel
- Organizational skills
- Ability to stand for extended periods
Quick Apply
Spa Concierge
The Woodhouse Day Spa - Charlotte —Charlotte, NC
- Full-time
- Entry level
- Paid training
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Event Concierge
Marriott International, Inc —Charlotte, NC
- Full-time
- Customer service
- Word processing
- Hotel
Part Time Concierge for Luxury High Rise
FirstService Residential —Charlotte, NC
- $18 - $20 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Ability to lift 50 pounds
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Full Time | Front Desk Agent
Omni Hotels & Resorts —Charlotte, NC
- Full-time
- Math
- Ability to stand for extended periods
- Entry level
Quick Apply
10d
Workplace Experience Coordinator - Charlotte, NC
CBRE —Charlotte, NC
- Full-time
- Mid-level
- Office
- 3 years
Corporate Lobby and Administrative Support
Sonic Automotive —Charlotte, NC
- $45,000 a year
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
8d
Concierge Part Time 1st Shift
Cadence Senior Living at Mint Hill by Cogir —Matthews, NC
- Part-time
- Microsoft Outlook
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent - The Mecklen Hotel (Part-Time)
The Mecklen Hotel —Charlotte, NC
- $16 - $19 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Agent (Full-Time)
Holiday Inn Express Charlotte-South End —Charlotte, NC
- From $19 an hour
- Part-time
- Writing skills
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
3d
Luxury Customer Service Representative
Business Development Center - HIC —Charlotte, NC
- $20 an hour
- Full-time
- Background check
- Pass drug screening
- Clean MVR report
- Paid training
- Disability insurance
3d
Front Desk Concierge
Toska Spa and Facial Bar —Charlotte, NC
- From $15 an hour
- Part-time
- Organizational skills
- In-person
- Communication skills
- Employee discount
Quick Apply

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Explore jobs in more locations

concierge jobs near charlotte nc

Member Concierge

Flexcar -
Charlotte, NC

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Job Details

Full-time
From $22.50 an hour
3 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Benefits from day one

Qualifications

Optimizing workflow processes
Customer records maintenance
Computer operation
Phone communication
Vehicle cleanliness maintenance
Logistics customer service
Greeting customers
Incident Escalation
Managing clients in a customer support role
Collaboration with product development teams
Concierge services
Continuous improvement
Task prioritization
Package delivery
Decision making
Quality issues
Issue tracking
Delivery driving
Retail store product knowledge
Order issue resolution
Communication skills
Technical Proficiency
Entry level
Cross-functional communication
Client interaction via phone calls

Full Job Description

Location: Onsite, Charlotte, NC
Starting rate: $22.50/hr

Member Concierge

The Member Concierge is responsible for ensuring an outstanding customer experience by providing support to our Flexcar customers, who we call members. This role involves assisting members, and their vehicles, before, during, and after their time as a Flexcar member to ensure a seamless and positive experience. This could involve phone, chat, in person communication with our members, as well as preparing vehicles for delivery to the member.

What you’ll Do:

Provide exceptional customer service and support to members, ensuring a positive and seamless experience throughout the entire process of ordering, picking up, receiving delivery driving, and returning a Flexcar.
Troubleshoot and resolve customer order and vehicle issues promptly, efficiently, accurately, and with a focus on member satisfaction.
Ensure each vehicle delivered to our members meets our Flexcar quality standards, and participate in the cleaning and preparation tasks pre-delivery.
Utilize the company's operational systems and tools to manage member interactions, track progress, and maintain accurate records.
Serve as a product expert by acquiring in-depth knowledge of our business and staying up-to-date with the latest features, updates, and processes.
Greet customers as they enter our property, or at place of delivery, creating a welcoming atmosphere and providing information about the company and our products.
Collaborate closely with cross-functional teams, such as customer care and security team, to ensure a seamless member experience.
Identify opportunities for process improvement and contribute to the development and implementation of customer service initiatives.
This is a small market operation, you may be assigned other duties and responsibilities by your manager!

What Drives Success for this Role:

1-2 years of proven experience in a customer service role, preferably in a fast-paced environment.
Excellent interpersonal and communication skills.
Strong problem-solving and decision-making abilities.
Proficient computer skills and ability to learn and navigate new software systems quickly.
A passion for providing exceptional customer service and dedication to exceeding customer expectations.
Ability to multitask, prioritize tasks, and work effectively under pressure.

Flexibility to safely operate vehicles and perform work in inclement weather, including evenings, weekends, and holidays, based on operational requirements.
A knack for managing details, ensuring that no request or need slips through the cracks.
The ability to utilize strong listening skills to identify essential information and make sure customer needs are met.
Manage support cases to ensure issues are recorded, tracked, resolved and follow ups / solutions provided in a timely manner
Follow standard procedures for proper escalation of unresolved issues to collaborate with the appropriate internal teams like Product, Engineering, Operations to ensure we resolve client issues promptly and efficiently.

Who are we?

Flexcar empowers all walks of life the flexibility to have a car of their own without the hassles of traditional car ownership. Convenient and affordable, Flexcar is here to disrupt a 110 Billion dollar industry by providing customers an alternative to car-sharing, leases, ownership, and car rentals.

Flexcar is rapidly growing and we want you to be a Flexter. Our special team is passionate, kind, collaborative, driven, and all-in on building the next automotive game-changer from the ground-up. This truly is an amazing opportunity to not only contribute your talents as a team-member, but also to help build the future Flexcar.

What tops of the tank:

Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 40 hours of Sick time.
Save for Your Future! 401(k) with company match from day one of hire
Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one
Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee
Weekly Pay
Uniforms
and other amazing perks!

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the Employer.

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Refine Your Search

concierge jobs in charlotte nc

Member Concierge

Concierge Specialist - The Campbell

Part Time Resident Concierge

Concierge - The VUE

Front Desk Concierge

Concierge- Receptionist

Concierge- Charlotte Market

Part Time Concierge

Concierge

Spa Concierge

Event Concierge

Part Time Concierge for Luxury High Rise

Full Time | Front Desk Agent

Workplace Experience Coordinator - Charlotte, NC

Corporate Lobby and Administrative Support

Concierge Part Time 1st Shift

Front Desk Agent - The Mecklen Hotel (Part-Time)

Front Desk Agent (Full-Time)

Luxury Customer Service Representative

Front Desk Concierge

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