Top 1285 Guest service Jobs in Chattanooga, Tn

Guest Experience Manager
Bolt Farm Treehouse —Whitwell, TN
- $80,000 - $100,000 a year
- Full-time
- 3 years
- Front desk
- Senior level
Quick Apply
General Office Assistant
Galco Industrial Electronics —Chattanooga, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Hotel Front Desk Agent
Courtyard by Marriott —Chattanooga, TN
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
2d
Front Desk Agent
MCR Hotels —Chattanooga, TN
- $14 - $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Ambassador, Full-Time - 1st, 2nd, 3rd Shift Available
Erlanger Health System —Chattanooga, TN
- Full-time
- BLS Certification
- Windows
- High school diploma or GED
- Paid time off
Lot Porter Used - BMW OF CHATTANOOGA
Sonic Automotive —Chattanooga, TN
- $38,000 - $45,000 a year
- Part-time
- Dealership
- Pass drug screening
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Server at State of Confusion
State of Confusion Chattanooga —Chattanooga, TN
- $15 - $25 an hour
- Serving
- Ability to lift 50 pounds
- Restaurant
Quick Apply
Seasonal Ticket Scanner- 2026
Chattanooga Lookouts —Chattanooga, TN
- Part-time
- Outdoor work
- Entry level
6d
Administrative Support Worker - University of Tennessee Chattanooga
Aramark —Chattanooga, TN
- Microsoft Excel
- Microsoft Outlook
- Office
1d
Guest Service Representative (AM & PM)
Holiday Inn Express Downtown MLK —Chattanooga, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Hotel Front Desk Clerk
Royal Staffing —Chattanooga, TN
- $17 an hour
- Full-time
- Front desk
- In-person
- Communication skills
Quick Apply
10d
Guest Service Representative - Night Auditor
FAIRFIELD INN & SUITES - CHATTANOOGA —Chattanooga, TN
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Front Desk Attendant - North River Y
YMCA —Chattanooga, TN
- $14 an hour
- Part-time
- Management
- High school diploma or GED
- In-person
- Paid training
- Employee discount
Quick Apply
Events Coordinator
Chattanooga Zoo —Chattanooga, TN
- From $20 an hour
- Weekends as needed
- Mid-level
- Office
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Representative
Hilton Garden Inn Shallowford —Chattanooga, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Guest Service Representative
Hampton Inn and Suites Chattanooga DT —Chattanooga, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Guest Service Representative
CANDLEWOOD SUITES - CHATTANOOGA HAMILTON —Chattanooga, TN
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Guest Service Representative
FAIRFIELD INN & SUITES - CHATTANOOGA —Chattanooga, TN
- Part-time
- Computer literacy
- English
- Mid-level
Quick Apply
Part-Time Production Assistant, WUTC - UT Chattanooga
University of Tennessee Health Science Center —Chattanooga, TN
- $18 - $22 an hour
- Part-time
- High school diploma or GED
- University
- Bachelor's degree
Customer Experience Specialist, Gallery
Tesla —Chattanooga, TN
- Weekends as needed
- Dealership
- Driver's License
- 1 year
- Commuter assistance
- Health savings account

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guest service jobs near chattanooga, tn

Guest Experience Manager

Bolt Farm Treehouse -
Whitwell, TN

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Qualifications

Managing teams in a customer support role
Procedural guides
Tooling
Standard Operating Procedures (SOPs) implementation
Managing hospitality teams
Customer relationship management
Business operations
Customer satisfaction improvement
Standard operating procedures (SOPs)

Full Job Description

BOLT FARM is building America’s most iconic romantic luxury retreat brand: nature-immersed, high-experience, and emotionally transformative. Backed by 3,300+ five-star reviews, 1M+ followers, and features across Forbes, Travel + Leisure, and Netflix, we’re scaling from a high-performing flagship into a national portfolio. If you want to operate at the ground floor of a brand with real momentum, high standards, and a team obsessed with doing it right, this is your seat.

What You’ll Love About Working at BOLT FARM

Own the full guest journey. From pre-arrival to post-stay follow-up, you’ll shape how couples feel before, during, and after their visit.
Lead a high-impact team. Dreamweavers, Hosts, and Guest Communications all sit inside your lane.
Build systems that make hospitality feel effortless. SOPs, schedules, communication flows, service recovery, and guest feedback loops all matter here.
Create moments with meaning. This is not generic guest service. We’re helping couples reconnect, celebrate, reset, and remember why they chose each other.
Step into real momentum. Guest demand is strong, the mission is clear, and the opportunity is to bring more structure, consistency, and intentionality to the experience.

You Know You’re a Great Fit for This Role If…

You are a hospitality leader who can hold high standards without creating chaos. You know how to lead guest-facing teams, improve service systems, and turn guest feedback into better execution.

You can think strategically about the guest journey while staying close enough to the floor to know what is actually happening.

The Core Mission

Lead the full BOLT FARM guest journey and build the systems, team rhythms, and service standards that make every stay feel elevated, personal, and deeply cared for.

Why This Role Matters

The Guest Experience team sits at the center of how couples experience BOLT FARM. This team shapes the emotional tone of the visit across guest services, front desk hospitality, guest communications, personalization, and service recovery.

There is already strong mission alignment and real guest demand. The opportunity now is to bring more structure, consistency, and intentionality to every major guest touchpoint.

Key Responsibilities

Own the guest experience end-to-end across pre-arrival, arrival, stay, departure, and post-stay follow-up
Lead the Dreamweaver, Host, and Guest Communications teams and raise consistency across guest-facing interactions
Oversee the full guest communication lifecycle, including confirmations, pre-arrival messaging, on-property communication, departure follow-up, and re-engagement
Build and improve SOPs, schedules, workflows, and coverage plans for guest-facing operations
Lead service recovery in a way that protects trust, reinforces the brand, and strengthens guest loyalty
Use guest feedback, survey results, review trends, and service data to identify root causes and drive weekly improvements
Partner with Marketing, Wellness, and Programming to create relationship-centered moments, milestone experiences, and other high-impact guest touchpoints
Help improve repeat stays, guest loyalty, thoughtful upsells, and enhancement opportunities through stronger experience design and team execution

What Success Looks Like

Guests feel cared for before they arrive, fully supported during their stay, and meaningfully connected after they leave.

The Dreamweaver, Host, and Guest Communications teams operate with clearer standards, stronger rhythms, and better consistency.

Service recovery becomes faster, calmer, and more trust-building.

Guest feedback turns into real operational improvement, not just information.

Minimum Requirements

5+ years of experience in short-term rental, boutique hotel, luxury resort, premium wellness, fine dining, luxury travel, or another high-touch, experience-driven service environment
3+ years of experience leading guest-facing teams in an on-site operating environment
Experience overseeing multiple guest journey touchpoints such as front desk, concierge-style support, guest services, reservations, or guest communications
Experience building or improving SOPs, staffing schedules, workflows, and service processes in a hospitality or service-based business
Experience using CRM, guest messaging, and guest feedback tools to improve service delivery, guest satisfaction, and repeat business

Nice to Have

Experience with highly personalized service expectations
Experience designing or executing anniversary, honeymoon, proposal, or other milestone guest experiences
Experience serving high-expectation or high-net-worth guests
Experience in a scaling hospitality brand or other fast-growing experience-driven business
Experience improving guest loyalty, rebookings, ancillary revenue, or upsell performance through service and communication
Experience implementing automation or AI-assisted tools in hospitality operations without losing warmth or personalization

Who Thrives Here

People who thrive here are warm, structured, high-standard, and deeply guest-aware. They can lead through people, build clean systems, and still care about the small emotional details that make a stay memorable.

If you can blend premium hospitality, operational discipline, and relationship-centered experience design, this is your seat.

Equal Opportunity Employer

BOLT FARM is an equal opportunity employer. We hire and promote based on merit, qualifications, performance, and business needs, and do not discriminate based on any characteristic protected by law.

Compensation Range: $80K - $100K

Quick Apply

Refine Your Search

guest service jobs in chattanooga, tn

Guest Experience Manager

General Office Assistant

Hotel Front Desk Agent

Front Desk Agent

Ambassador, Full-Time - 1st, 2nd, 3rd Shift Available

Lot Porter Used - BMW OF CHATTANOOGA

Server at State of Confusion

Seasonal Ticket Scanner- 2026

Administrative Support Worker - University of Tennessee Chattanooga

Guest Service Representative (AM & PM)

Hotel Front Desk Clerk

Guest Service Representative - Night Auditor

Front Desk Attendant - North River Y

Events Coordinator

Guest Service Representative

Guest Service Representative

Guest Service Representative

Guest Service Representative

Part-Time Production Assistant, WUTC - UT Chattanooga

Customer Experience Specialist, Gallery

I want to receive the latest job alert for guest service in chattanooga, tn

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What You’ll Love About Working at BOLT FARM

You Know You’re a Great Fit for This Role If…

The Core Mission

Why This Role Matters

Key Responsibilities

What Success Looks Like

Minimum Requirements

Nice to Have

Who Thrives Here

Equal Opportunity Employer

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