Top 57 Director of customer experience Jobs in Chattanooga Tn

Senior Living Executive Director
Morning Pointe Happy Valley —Rossville, GA
- Full-time
- Background check
- 5 years
- Driver's License
- Health savings account
- Health insurance
13d
Director, Capital Planning & Analysis
Unum Group —Chattanooga, TN
- $89,900 - $169,900 a year
- Full-time
- 7 years
- CPA
- Research
- Loan repayment program
- Disability insurance
2d
Director, Compensation Programs
Unum Group —Chattanooga, TN
- $89,900 - $169,900 a year
- Full-time
- 7 years
- Analysis skills
- Math
- Loan repayment program
- Disability insurance
Managing Director, Head of Philippines
The Cigna Group —Chattanooga, TN
- $203,600 - $339,300 a year
- Online Application
- Remote
- Fair chance
- Senior level
- Leadership
- Paid holidays
- Health insurance
Director of Administration
Summit. Physical Therapy —Chattanooga, TN
- Full-time
- Management
- Mid-level
- Office
- Mileage reimbursement
- Paid holidays
Director of Federal Programs
Hamilton County Department Of Education —Chattanooga, TN
- Full-time
- School experience
- 5 years
- Basic math
Managing Director Commercial Operations
BlueCross BlueShield of Tennessee —Chattanooga, TN
- Full-time
- Remote
- Bachelor's degree
- Travel
- Mentoring
9d
National Program Director, Public Health, Clinical Solutions & Licensing
American Heart Association —Chattanooga, TN
- $135,000 - $145,000 a year
- Full-time
- 8 years
- Bachelor's degree
- Fair chance
- Wellness program
- Paid holidays
Hospital Sales Director
Parkridge Medical Center —Chattanooga, TN
- Full-time
- Urgent Care
- Mid-level
- 3 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Assistant Director of Sports Programs & Summer Camp - UT Chattanooga
University of Tennessee Health Science Center —Chattanooga, TN
- $56,000 a year
- Full-time
- Sales
- 3 years
- Master's degree
14d
Director of Admissions-MMC
Ancora Education —Chattanooga, TN
- $70,000 - $90,000 a year
- Full-time
- Marketing
- Mid-level
- Office
Quick Apply
Director of Clinic ICM Operations
One to One Health —Chattanooga, TN
- Full-time
- 7 years
- Writing skills
- English
- Paid time off
Quick Apply
Program Director (Hospice)
Hearth Hospice —Chattanooga, TN
- $90,000 - $125,000 a year
- Full-time
- Nursing
- Customer service
- Office
- Health insurance
- Dental insurance
Head of Supply Chain, North America
Opella Healthcare Group —Chattanooga, TN
- $189,000 - $252,000 a year
- Full-time
- Hybrid work
- Customer service
- 11+ years
- Master's degree
6d
Rehab Director
Legacy Healthcare Services, Inc. —Chattanooga, TN
- Full-time
- Management
- Physical & Rehabilitation Medicine
- Mid-level
- Disability insurance
- Health insurance
Assistant Director (Communications & Marketing Special Events Coordinator) - UT Chattanooga
University of Tennessee Health Science Center —Chattanooga, TN
- $52,750 - $55,000 a year
- Full-time
- Customer service
- Mid-level
- University
Executive Director
Morning Pointe Senior Living —Rossville, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
2d
Director of Utility Consulting - 1898 & Co.
Burns & McDonnell —Chattanooga, TN
- Full-time
- Customer service
- Engineering
- 11+ years
Dental Assisting Program Director-MMC
Ancora Education —Chattanooga, TN
- $56,000 - $58,000 a year
- Full-time
- Classroom
- Writing skills
- Office
Quick Apply
7d
Assistant Director of Sports Programs & Summer Camp - UT Chattanooga
University of Tennessee - Knoxville —Chattanooga, TN
- $56,000 a year
- Full-time
- Sales
- 3 years
- Master's degree
14d

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director of customer experience jobs near chattanooga tn

Senior Living Executive Director

Morning Pointe Happy Valley -
Rossville, GA

Quick Apply

Job Details

Full-time
13 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Life insurance
Referral program

Qualifications

Operations management
Team leadership
Expense management
Licensed Nursing Home Administrator
Employee relationship building
Driver's License
Bachelor's degree
Recruiting
Community relationship building
Senior leadership
Residential Care/Assisted Living Administrator

Full Job Description

We are seeking an experienced, mission-driven Executive Director to guide operations at an assisted living community in the Greenwood, IN area. This leader will foster a supportive environment for residents, families, and associates while ensuring smooth, compliant, and financially responsible operations. The ideal candidate excels at relationship building, staff development, and fostering a warm, service-focused culture.

Position Overview

The Executive Director oversees all aspects of community performance, including operational leadership, regulatory compliance, team development, financial stewardship, and community engagement. This role requires a hands-on leader who is confident in decision-making and committed to delivering exceptional service.

Key Focus Areas

Leadership & Culture

Model professionalism, compassion, and accountability in daily interactions
Cultivate a positive, team-oriented community atmosphere
Build meaningful rapport with residents, families, associates, and partners

Operational Management

Direct daily operations to ensure quality services, safe practices, and regulatory alignment
Maintain standards for building operations, life safety, and environmental quality
Identify and resolve operational challenges promptly

Financial & Business Oversight

Monitor financial performance and ensure responsible management of revenue and expenses
Support census growth through strong customer experience and community engagement
Use data and reporting to guide operational planning and decision‑making

Team Development & Staffing

Recruit, hire, train, coach, and retain a high-performing staff
Provide ongoing guidance and feedback to department leaders
Promote a learning environment with consistent support for professional growth

Community & External Relations

Represent the community professionally with families, health care partners, and local organizations
Maintain positive working relationships with regulatory agencies
Respond effectively to surveys, inspections, and any identified deficiencies

Resident & Family Experience

Champion a resident-centered approach in all programs and services
Ensure residents feel heard, respected, and supported
Monitor satisfaction levels and take action on areas needing improvement

Qualifications

Current state‑required Administrator License
Bachelor’s degree or at least five years of leadership experience in senior living, healthcare, social services, or a related field
Demonstrated success managing teams and leading in a service-driven environment
Valid driver’s license and insurability

Additional Expectations

Ability to respond to community needs outside standard business hours when necessary
Willingness to assist during emergencies, including weather events or critical operational situations
Flexibility to support different departments if operational needs arise

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Willingness to travel:

25% (Preferred)

Work Location: In person

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Application Question(s):

Current Administration Licensure

Work Location: In person

Quick Apply

Refine Your Search

director of customer experience jobs in chattanooga tn

Senior Living Executive Director

Director, Capital Planning & Analysis

Director, Compensation Programs

Managing Director, Head of Philippines

Director of Administration

Director of Federal Programs

Managing Director Commercial Operations

National Program Director, Public Health, Clinical Solutions & Licensing

Hospital Sales Director

Assistant Director of Sports Programs & Summer Camp - UT Chattanooga

Director of Admissions-MMC

Director of Clinic ICM Operations

Program Director (Hospice)

Head of Supply Chain, North America

Rehab Director

Assistant Director (Communications & Marketing Special Events Coordinator) - UT Chattanooga

Executive Director

Director of Utility Consulting - 1898 & Co.

Dental Assisting Program Director-MMC

Assistant Director of Sports Programs & Summer Camp - UT Chattanooga

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