Top 78 Technical account manager Jobs in Chattanooga Tn

Customer Service Representative
BLACKHAWK INDUSTRIAL OPERATING CO —Chattanooga, TN
- $23 - $26 an hour
- Full-time
- Computer literacy
- Pass drug screening
- English
- Health savings account
- AD&D insurance
Quick Apply
5d
Customer Care Representative
Epiroc Industrial Tools and Attachments —Ooltewah, TN
- $50,000 - $60,000 a year
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Health savings account
11d
Utility Account Manager
Cape Electrical Supply —Chattanooga, TN
- $60,600 a year
- Full-time
- Mid-level
- High school diploma or GED
- Travel
Account Manager
Industrial Valve Sales and Service LLC —Chattanooga, TN
- Mid-level
- Paid holidays
- Health insurance
Inside Sales Representative
Mobile Communications America Inc —Chattanooga, TN
- $50,000 - $60,000 a year
- Full-time
- Ability to walk for extended periods
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
Utility Account Manager
Cape Electrical Supply LLC. —Chattanooga, TN
- $60,600 a year
- Full-time
- Mid-level
- High school diploma or GED
- Travel
Quick Apply
Ministry Account Executive
Subsplash —Chattanooga, TN
- $43,800 a year
- Full-time
- Remote
- Background check
- Mid-level
- Business development
- Disability insurance
- Health insurance
Quick Apply
Network Operations Engineer I
EPB —Chattanooga, TN
- Overtime
- Mid-level
- Windows
- Driver's License
Quick Apply
4d
Fire Life Safety Sales Executive
Summit Fire & Security —Chattanooga, TN
- $60,000 - $80,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
Senior Business Development Manager Ericsson Mobile Financial Services
Ericsson —Chattanooga, TN
- $149,600 - $202,650 a year
- 8 hour shift
- Hybrid work
- Up to 50% travel
- Office
- 8 years
- Paid parental leave
- AD&D insurance
Customer Success Advocate
The Kendall Group, Inc. —Chattanooga, TN
- Full-time
- Mid-level
- Office
- 3 years
7d
Account Executive
Workspace Interiors, Inc. —Chattanooga, TN
- $45,000 - $65,000 a year
- Microsoft Excel
- Construction site
- Sales
- Health savings account
- Paid holidays
Quick Apply
Senior User Support Specialist
Contact Government Services, LLC —Chattanooga, TN
- Full-time
- Word processing
- Mid-level
- 1 year
- Health insurance
- Dental insurance
Quick Apply
BI Developer III
Kenco Logistics —Chattanooga, TN
- Full-time
- 5 years
- Research
- Master's degree
- Paid parental leave
- Health savings account
Quick Apply
Territory Sales Manager (Inside Sales - Waste Industry)
Capital Waste Services LLC —Chattanooga, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
BI Developer III
Kenco —Chattanooga, TN
- Full-time
- 5 years
- Research
- Master's degree
- Paid parental leave
- Health savings account
Retail Project Manager
Five Star Food Service, Inc. —Chattanooga, TN
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Health insurance
Territory Sales Manager
Combustion & Controls, LLC —Chattanooga, TN
- Full-time
- Background check
- Up to 50% travel
- Pass drug screening
- Fuel card
Quick Apply
New Business Development Representative - Chattanooga
VULCAN MECHANICAL SERVICES INC —Chattanooga, TN
- Full-time
- Mid-level
- Organizational skills
- Contracts
Quick Apply
Outside Sales Consultant
Capital Waste Services LLC —Chattanooga, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply

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Customer Service Representative

BLACKHAWK INDUSTRIAL OPERATING CO -
Chattanooga, TN

Quick Apply

Job Details

Full-time
$23 - $26 an hour
5 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Computer operation
Customer returns handling
High school diploma or GED
Productivity software

Full Job Description

WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.

SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors
Responsible for promoting culture of safety
Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.
Analyze and assess customer needs completely and accurately with efficiency.
Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material’s to fill customer orders.
Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
Develop a detailed working knowledge of BlackHawk policies, procedures and practices.
Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers’ systems/websites and usage of those systems.
Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems.
Perform other duties as assigned

QUALIFICATIONS:

Excellent written and verbal communications skills utilizing phone, email and instant message.
Excellent critical thinking skills to analyze and solve problems.
Diligent and detail oriented.
Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
Experience in industrial field, B2B sales and customer service.

SUPERVISORY RESPONSIBILITIES:

No direct supervisory responsibility.

EDUCATION and/or EXPERIENCE:

High school diploma or equivalent required.
Minimum 1 year previous experience in customer service or inside sales preferred.
Experience in cutting tools, abrasives and MRO areas preferred.
Experience with Microsoft office suite required.

CERTIFICATES, LICENSES, REGISTRATIONS:

None required

WORK ENVIRONMENT:

Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.

PPE REQUIRED:

Wrist rest for keyboard and mouse pad

OTHER INFORMATION:

BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

BENEFITS:

Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement – after 1 year of employment

BlackHawk Industrial is an Equal Opportunity Employer.

Executive Search Firms and Staffing Agencies: Please be advised that BlackHawk Industrial only accepts resumes from agencies with which we have an executed contract and proactively engaged with. Accordingly, BlackHawk Industrial and any of its affiliates are not obligated to pay referral fees to any agency that is not party to an agreement with BlackHawk Industrial. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of BlackHawk Industrial.

Quick Apply

Refine Your Search

technical account manager jobs in chattanooga tn

Customer Service Representative

Customer Care Representative

Utility Account Manager

Account Manager

Inside Sales Representative

Utility Account Manager

Ministry Account Executive

Network Operations Engineer I

Fire Life Safety Sales Executive

Senior Business Development Manager Ericsson Mobile Financial Services

Customer Success Advocate

Account Executive

Senior User Support Specialist

BI Developer III

Territory Sales Manager (Inside Sales - Waste Industry)

BI Developer III

Retail Project Manager

Territory Sales Manager

New Business Development Representative - Chattanooga

Outside Sales Consultant

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