Top 13 Technical support manager Jobs in Cherry Hill Nj

Technical Support Manager
Keystone Technologies Inc —Lansdale, PA
- Full-time
- Engineering
- Mid-level
- Travel
- Disability insurance
- Health insurance
2d
Manager, Sales and Customer Service
Macy’s —Cherry Hill, NJ
- $61,930 - $103,070 a year
- Weekends as needed
- Heavy lifting
- Merchandising
- Mid-level
- Store discount
- Paid holidays
SAP Support Manager
SERB Pharmaceuticals —Conshohocken, PA
- Hybrid work
- 5 years
- Mid-level
- Office
- Paid parental leave
- Paid holidays
IT Technical Support Supervisor
Rhoads Industries, Inc. —Philadelphia, PA
- Weekends as needed
- Background check
- Computer science
- Computer Science
- Paid time off
- 401(k) matching
Quick Apply
URBN Executive IT Support Lead
URBN —Philadelphia, PA
- Full-time
- Google Workspace
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Program Manager/Training Lead
Contact Government Services, LLC —Philadelphia, PA
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
ServiceNow Functional Lead
Deloitte —Philadelphia, PA
- $95,600 - $188,400 a year
- Full-time
- Computer Science
- 3 years
- Bachelor's degree
7d
Revenue Cycle Training Lead
Temple University Health System —Philadelphia, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Venue Technology Supervisor - Freedom Mortgage Pavilion
Legends Global —Camden, NJ
- $18 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Windows
Training Lead-Truss
Alpine —Philadelphia, PA
- $81,000 - $110,000 a year
- Online Application
- Remote
- Spanish
- 5 years
- Travel

Discover related jobs

Based on your search for technical support manager jobs.

Manager, Sales and Customer Service
Macy’s —Cherry Hill, NJ
Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and…
$61,930 - $103,070 a year
Remote Engineering Manager - Service Contact Center
Agilent Technologies Inc —Wilmington, DE
Oversee support for Agilent’s instrument and software portfolio, including Analytical instrumentation platforms (e.g., LC, GC, spectroscopy, cell analysis, etc.…
$111,840 - $209,700 a year
7d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Operations Manager
Xerox —Westerville, OH
Manage all printer issues internally and externally (incl. Service calls, installations, etc.) and escalation issues as needed.
$60,377 - $80,000 a year
Team Lead - IT Helpdesk - Germain Automotive Partnership
Germain Automotive —Columbus, OH
Valid driver's license and reliable transportation for regional travel. This is a working lead role: you will own the escalation queue from Tier 1 and Tier 2…
From $65,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for technical support manager in cherry hill nj

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support manager jobs near cherry hill nj

Customer Service Representative jobs in Cherry Hill, NJ

IT Support jobs in Philadelphia, PA

Lead Machine Learning Engineer jobs in Philadelphia, PA

Support Manager jobs in Conshohocken, PA

Shift Leader jobs in Philadelphia, PA

Revenue Cycle Specialist jobs in Philadelphia, PA

Customer Service Representative jobs in Idaho

Night Shift Customer Service jobs in Baltimore, MD

Pharmaceutical Sales Representative jobs in Pittsburgh, PA

Virtual Customer Service jobs in Michigan

Customer Service Representative jobs in Snellville, GA

Overnight Customer Service Remote jobs in Nashville, TN

Customer Service Representative jobs in Seattle, WA

Customer Service Representative jobs in Rockford, IL

Remote Case Manager jobs in Florida

Venue Manager jobs in Rapid City, SD

Venue Manager jobs in Nebraska

Office Manager jobs in Miami, FL

Venue Manager jobs in Houston, TX

Venue Manager jobs in Janesville, WI

Technical Support Manager

Keystone Technologies Inc -
Lansdale, PA

Apply Now

Job Details

Full-time
2 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Engineering
Mid-level
Organizational skills

Full Job Description

Travel: For local or hybrid candidates, infrequent travel may be required, typically fewer than two times per year. For remote candidates, up to 25% travel to Headquarters in Lansdale, PA may be required as needed to support onsite collaboration with the team.

About Keystone Technologies:

Founded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of "Light Made Easy."

Who We Are:

We’re not your typical lighting company — and we like it that way. At Keystone, we move fast, think big, and challenge the status quo to deliver on our promise of Light Made Easy®. Our team thrives on new ideas, supports one another, aims high, works hard, and laughs often. And we always put people first — whether that’s our customers, partners, or each other. If you’re passionate about growing, collaborating, and making a difference, you’ll feel right at home here.

Our Core Values

Wow Customers: Every interaction is an opportunity to show how much we care and appreciate all our customers, internal and external, so we create unique experiences that go above and beyond their expectations.

Grow Passionately: We embrace growth through creativity, curiosity, and an eagerness to learn. Our work isn’t just about achieving more; it’s about evolving personally and professionally, transforming at every opportunity.

Do Right: It’s not just good ethics to do the right thing; it’s good business. We uphold the highest integrity, and we do the right thing even when it’s hard. Why? Because trust is our most important currency.

Value People: We come from a range of backgrounds, affiliations, and experiences. We honor everybody’s story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive.

Challenge Convention: We refuse to blindly accept the status quo. With agility, courage, and tenacity, we continuously improve — asking tough questions, looking beyond surfaces, and not stopping to rest on our accomplishments.

What we offer:

Our benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.

The Opportunity:

The Technical Support Manager plays an integral role in serving our customers to fulfill our Light Made Easy promise. This position oversees the Technical Support team to regulate the workload for customer, rep, and sales team inquiries involving support for specifications, wiring, troubleshooting, and handling field issues.

Your Impact:

Manage Technical Support team to provide adequate phone and email support coverage, such that all requests are resolved or escalated in a timely and effective manner

Ensure training of new hires and existing team members regarding Technical Support processes and product knowledge

Collaborate with cross-functional teams as needed to ensure solutions are thoughtful, well-rounded, efficient, and aligned with business and customer needs

Develop and maintain reporting metrics/dashboards

Facilitate negotiations for field labor and material claims

Grow the team by shaping the right structure, setting up and upholding practical standard operating procedures, cultivating a positive culture, and creating an environment where people can do their best work

Receive inbound technical-related phone calls and emails and walk customers through the necessary steps to find a resolution

What you bring:

Bachelor’s degree in engineering, business, or related field preferred; equivalent work experience will also be considered

3+ years of experience managing and developing technical teams required, preferably in lighting

Adequate tenure in customer relations, technical support, and/or call center management roles
Demonstrated ability to thoughtfully manage and develop technical teams
Ability to build rapport and maintain positive working relationships
Exceptional client/customer engagement skills
Advanced organizational skills and keen attention to detail
Strong computer literacy and proficiency in Microsoft Office applications
Effective listening and problem-solving skills
Excellent project management skills
Understanding of technical products (electrical and lighting related product knowledge preferred)
Uphold and implement Keystone’s Core Values, consistently aligning actions and decisions that reflect the core principles

Please note that we do not accept unsolicited resumes from recruiters or employment agencies.

Apply Now

Refine Your Search

technical support manager jobs in cherry hill nj

Technical Support Manager

Manager, Sales and Customer Service

SAP Support Manager

IT Technical Support Supervisor

URBN Executive IT Support Lead

Program Manager/Training Lead

ServiceNow Functional Lead

Revenue Cycle Training Lead

Venue Technology Supervisor - Freedom Mortgage Pavilion

Training Lead-Truss

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for technical support manager in cherry hill nj

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected