Top 6 Application support specialist Jobs in Chesapeake Va

Application Warehouse Training & Support Specialist
West 4th Strategy —Hampton, VA
- $75,000 - $90,000 a year
- 8 hour shift
- Classroom
- Mid-level
- Office
- Health insurance
- Dental insurance
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9d
Application Training & Support Specialist (ELMS M&U)
West 4th Strategy —Hampton, VA
- $75,000 - $90,000 a year
- 8 hour shift
- Classroom
- Mid-level
- Office
- Health insurance
- Dental insurance
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9d
Product Technical Support Specialist, Marine
Volvo Group —Chesapeake, VA
- $72,600 - $89,700 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
2d
Program Support Specialist
New Horizons Regional Education Centers —Hampton, VA
- Online Application
- School experience
- Writing skills
- Mid-level
Marketing Technology Specialist
Howard Hanna Real Estate Services —Newport News, VA
- Full-time
- Writing skills
- Mid-level
- Office
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14d

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Application Warehouse Training & Support Specialist

West 4th Strategy -
Hampton, VA

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Job Details

Full-time
$75,000 - $90,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Technical documentation
User training (technical support)
Classroom experience
Training & development
Classroom Teaching
One-on-one instruction

Full Job Description

ELMS Warehouse Training & Support Specialist
ROLE
We need an experienced Application Warehouse Training & Support Specialist to support the 441st Vehicle Support Chain Operations Squadron (441 VSCOS). 441 VSCOS centrally manages the Department of the Air Force's (DAF) vehicle fleet enterprise, providing program management, technical, and training support across 257 steady-state and contingency locations and 387 units, including Combat Air Force, Mobility Air Force, and ISR aircraft units, through the ELMS, AVID, and CISP application systems. In this role, you will develop and deliver ELMS Warehouse training, author training guidebooks, and provide level-one ELMS helpdesk support. This is a full-time opportunity. We can offer a competitive salary, and a comprehensive benefits package.

RESPONSIBILITIES

Develops, maintains, and schedules ELMS Warehouse (WH) training for the Vehicle Management Enterprise
Submits the initial training plan for Government approval within thirty calendar days of task award, identifying target audience, mode of training, timeline, and schedule type
Develops Warehouse training, tracks trainees, and conducts training sessions in classroom, MS Teams, virtual, one-on-one, and webinar formats
Provides ELMS and level-one IT support, fielding and resolving helpdesk calls, troubleshooting, and analyzing user issues
Authors Warehouse training guidebooks to bridge the gap between new technology or business practices and end users within seven calendar days of ELMS change release, with a less than two percent error return rate
Provides webinars, classroom instruction, and over-the-shoulder instruction, and creates self-paced training aids for end users
Supports ELMS Warehouse module implementation planning within program reporting
Develops and posts how-to training videos as directed by the Government designee
Uses the training plan as an execution tool and reports monthly on the number of training sessions, number of trainees, attendee locations, and number of how-to videos developed and posted
Coordinates with IT developers to link organically developed programs with existing IT solutions and interface multiple IT solutions (e.g., ELMS,)
Provides ELMS and level-one IT support, fielding and resolving helpdesk calls, troubleshooting, and analyzing user issues
Meets a 0-24 hour response time with a 95 percent success rate and a 0-48 hour resolution time
Elevates customer issues to the ELMS helpdesk when a system helpdesk ticket is required
Provides monthly updates on all 441 VSCOS helpdesk tickets, including open and closed ticket counts, average days open, average days to close, and recommended program office actions
Supports requirements gathering, testing, custom application development, legacy application modernization, and documentation for ELMS sustainment

REQUIRED SKILLS/EXPERIENCE

3 to 5 years of experience developing and delivering technical or systems training, preferably within a DoW warehouse, logistics, or supply environment
Experience authoring training guidebooks, job aids, and self-paced training materials
Working knowledge of ELMS Warehouse module or comparable inventory/property systems preferred
Comfortable delivering training in classroom, virtual, and one-on-one formats

REQUIRED EDUCATION / CERTIFICATIONS

Bachelor's degree in education, training and development, or related field; equivalent experience considered

LOCATION

445 Weyland Road, Langley AFB, VA. 23665

CLEARANCE

U.S. citizenship is required

CLIENT

US Air Force (USAF), Defense Property Accountability System (DPAS)

WORK HOURS

40 hours per week
8 hours per day

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — W2

RELOCATION

Not eligible for relocation benefits

COMPENSATION

Salary range: $75,000 – $90,000
Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options

West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.

Other Considerations: applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.

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Refine Your Search

application support specialist jobs in chesapeake va

Application Warehouse Training & Support Specialist

Application Training & Support Specialist (ELMS M&U)

Product Technical Support Specialist, Marine

Program Support Specialist

Marketing Technology Specialist

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