Top 12 customer success manager Jobs in chesapeake va

Account Manager
Legal Resources —Virginia Beach, VA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Public speaking
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Manager, Customer Success Specialist: Sports Medicine
LifeNet Health —Virginia Beach, VA
- $87,226 - $116,301 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 3 years
- Profit sharing
- Wellness program
Customer Success Manager, Robotics Technical Services
Amazon.com Services LLC —Virginia Beach, VA
- $124,700 - $177,600 a year
- Full-time
- Up to 50% travel
- Writing skills
- Engineering
- AD&D insurance
- Health insurance
Associate Customer Success Manager
Smithfield Foods —Suffolk, VA
- Full-time
- Ability to walk for extended periods
- Mid-level
- 3 years
Account Manager - State Farm Agent Team Member
Thomas Vinson - State Farm Agent —Hampton, VA
- $45,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid time off
- Opportunities for advancement
Quick Apply
5d

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Customer Success Manager
Logically —Dublin, OH
Collaborate with Marketing to develop customer appreciation initiatives and engagement activities. Maintain customer information and activity in CRM tools like…
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4d
Customer Success Manager (CSM)
Sproutward —Dublin, OH
Create tools and content to help streamline implementation and support processes and provide the best possible customer experiences.

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Account Manager

Legal Resources
Virginia Beach, VA

Quick Apply

Job Details

Full-time
$75,000 - $90,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Professional networking
Customer communication
Teamwork
Public speaking
Schedule management
Driver's License
Driving
B2B sales
Account management

Full Job Description

COMPANY OVERVIEW

At Legal Resources, we believe everyone deserves affordable access to trusted legal support—and we've been making that a reality for over 30 years. As a leader and innovator in the legal benefits industry, we proudly partner with more than 1,200 organizations nationwide, including government agencies, educational and medical institutions, IT companies, and associations. Our mission is simple: to provide individuals and families with reliable legal and identity theft assistance when they need it most.

POSITION OVERVIEW

We’re looking for a person who thrives on building relationships, enjoys public speaking, and naturally makes others feel valued and informed. As an Account Manager, you’ll be the face of Legal Resources managing a portfolio of employer groups, ensuring employees understand and use their benefits while maintaining strong partnerships with HR teams, brokers, and benefit administrators.

This role is ideal for candidates with a background in hospitality, sales, or customer engagement who excel at communication, organization, and creating positive experiences.

KEY RESPONSIBILITIES

Build and Maintain Relationships: Serve as the primary point of contact for approximately 90 client accounts, nurturing relationships with HR leaders, benefits staff, and brokers.
Drive Engagement: Develop creative strategies to increase employee participation and benefit utilization within client groups.
Conduct Presentations: Deliver engaging, informative presentations both virtually and in-person at client meetings, employee orientations, and benefit fairs.
Ensure Client Success: Monitor client satisfaction and retention, resolve issues quickly, and proactively identify ways to enhance value for clients.
Collaborate Across Teams: Work closely with internal departments and brokers to coordinate communications, marketing updates, and renewal activities.
Represent the Brand: Attend regional events, benefit fairs, and client sessions as a professional ambassador for Legal Resources.
Organize and Execute: Manage schedules, plan logistics, track participation data, and maintain accurate records in CRM and reporting tools.

QUALIFICATIONS AND SKILLS

Education/Experience:

Associate’s or Bachelor’s degree or equivalent professional experience.
3+ years of experience in account management, hospitality, sales, or customer success preferred.

Required:

Multi-region driving and ability to travel as needed.
Exceptional Interpersonal Skills: You enjoy meeting new people, listening to their needs, and making meaningful connections.
Strong Communication Abilities: Confident public speaker and clear, engaging communicator (written and verbal).
Organizational Excellence: Skilled at juggling multiple client accounts, deadlines, and priorities with minimal supervision.
Customer-Centric Mindset: Naturally service-oriented, with a focus on creating positive client and member experiences.
Motivated and Resourceful: Self-starter who takes initiative, solves problems, and thrives in dynamic environments.
Collaborative Spirit: Works well in team settings and enjoys cross-department collaboration.

Additional Requirements:

Must have a valid Driver’s License and reliable transportation (travel required).
Ability to lift up to 25 lbs. for event materials and setup.
Must complete Certified Identity Protection Advisor (CIPA) training within 90 days of hire.

COMPANY CULTURE

Working at Legal Resources means being part of a supportive and collaborative team environment where your contributions truly matter. We offer a welcoming workplace culture, professional development opportunities, and excellent employee benefits designed to support your personal and professional well-being. If you're passionate about making a difference, enjoy working in a dynamic environment, and want to be part of a company that values innovation and people, we’d love to have you on our team.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Experience:

Account Management: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer success manager jobs in chesapeake va

Account Manager

Manager, Customer Success Specialist: Sports Medicine

Customer Success Manager, Robotics Technical Services

Associate Customer Success Manager

Account Manager - State Farm Agent Team Member

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