Top 2516 solutions manager Jobs in chesapeake va

Client Success Manager
Paradigm, Inc. —Virginia Beach, VA
- $65,000 - $90,000 a year
- Full-time
- Background check
- 7 years
- Criminal background check
- Health savings account
- Paid holidays
Quick Apply
5d
Senior Property Manager
Robert Half —Virginia Beach, VA
- $85,000 - $95,000 a year
- 8 years
- Real Estate License
- Bachelor's degree
- Disability insurance
- Dental insurance
Quick Apply
Assistant Director - Sports, Youth, and Wellness
City of Newport News —Newport News, VA
- $93,633 - $111,090 a year
- Full-time
- Background check
- Clean driving record
- 5 years
- Health savings account
- Health insurance
Quick Apply
Assistant Store Leader
Kroger —Virginia Beach, VA
- $60,900 - $65,000 a year
- Full-time
- Merchandising
- Sanitation
- Maintenance
10h
Account Manager - Remote Work
BairesDev —Virginia Beach, VA
- Remote
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Merchandising Representative
Celsius —Norfolk, VA
- $25 an hour
- Overtime
- Merchandising
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
1d
Litigation Attorney - Personal Injury
Christina Pendleton and Associates —Norfolk, VA
- $100,000 - $125,000 a year
- Full-time
- Background check
- Microsoft Excel
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Optometrist
Schneider Eye Physicians & Surgeons —Suffolk, VA
- $125,000 - $165,000 a year
- 8 hour shift
- Private practice
- No background check
- Mid-level
- Continuing education credits
- Paid holidays
Quick Apply
Residential Outside Sales Representative
Cox Communications —Chesapeake, VA
- $27,500 - $41,300 a year
- Full-time
- Clean driving record
- Ability to walk for extended periods
- Mid-level
- Paid jury duty
- Paid holidays
Mid-Level Engineering Technician
ICI Services —Portsmouth, VA
- Full-time
- Mid-level
- Office
- Math
- AD&D insurance
- Paid holidays
12d
Respiratory Therapist (PRN)
Rotech Healthcare Inc. —Chesapeake, VA
- Choose your own hours
- Microsoft Word
- Background check
- Nursing
Quick Apply
Commercial HVAC Service Technician
AIR Control Concepts —Norfolk, VA
- $40 - $55 an hour
- Full-time
- Background check
- Clean driving record
- Construction site
- Paid holidays
- Disability insurance
Litigation Attorney - Personal Injury
Christina Pendleton and Associates —Hampton, VA
- $100,000 - $125,000 a year
- Full-time
- Background check
- Microsoft Excel
- 5 years
- Health insurance
- Dental insurance
Quick Apply
HVAC Service Technician
Chesapeake Controls —Chesapeake, VA
- $27 - $42 an hour
- Full-time
- Clean driving record
- 5 years
- Driver's License
- Health insurance
- Paid time off
Quick Apply
Facilities Maintenance Mechanic *$3,000 Service Bonus*
Hampton Roads Transit —Hampton, VA
- $18.26 - $19.23 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Customer service
HVAC Service & Controls Technician
Chesapeake Controls —Chesapeake, VA
- $25 - $35 an hour
- Full-time
- Mid-level
- 3 years
- Driver's License
- Health insurance
- Paid time off
Quick Apply
Staff Pharmacist – Hampton, VA | 4 Pharmacists On Staff | Strong Overlap + Every 3rd Weekend
CVS —Hampton, VA
- $69 - $79 an hour
- Full-time
- Background check
- Customer service
- Bachelor of Science
Quick Apply
Physician
Oak Street Health —Norfolk, VA
- $174,070 - $374,920 a year
- Full-time
- Medicine
- Adults
- Mid-level
- Employee stock purchase plan
- Health insurance
Respiratory Care Practitioner (Up to $25,000 Sign-On Bonus Available)
Childrens Hospital Of The Kings Daughter —Norfolk, VA
- Full-time
- CPR Certification
- PALS Certification
- BLS Certification
- Disability insurance
- Health insurance
12d
NDE Manager
Advex Corporation —Hampton, VA
- Full-time
- Background check
- 18 years or older
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply

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Client Success Manager

Paradigm, Inc. -
Virginia Beach, VA

Quick Apply

Job Details

Full-time
$65,000 - $90,000 a year
5 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
401(k) 4% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Optimizing workflow processes
Record keeping
Managing customer accounts
Customer relationship building
Team leadership
Account development
Microsoft Dynamics 365
Managing clients in a customer support role
Attention to detail
Requirements analysis
Mentoring
Documentation Handling
Account management
Process management
Stakeholder relationship building

Full Job Description

At Paradigm, we help colleges and universities issue and protect academic credentials through trusted paper and digital solutions that support registrar teams and improve the student and graduate experience.

We are seeking a senior-level Client Success Manager to support complex client relationships, lead advanced onboarding efforts, and help our higher education clients get the most value from Paradigm’s products and services. In this role, you’ll work closely with clients, internal teams, and Client Relations leadership to identify risks early, strengthen client engagement, and improve the processes that support long-term client success.

This position is ideal for someone with deep experience in client success, account management, onboarding or client relations who enjoys solving complex problems, building trusted relationships, mentoring others, and improving how teams deliver unrivaled service and an unequaled experience of excellence.

Duties and Accountabilities

Own assigned complex client relationships that require senior-level client success support.
Develop client success plans, stakeholder maps, health action plans, and engagement strategies.
Lead strategic check-ins, calibrations, or business reviews based on client needs, account segment, and risk profile.
Monitor client health indicators, renewal signals, escalation history, and account activity to identify risk early.
Create clear client recovery plans with defined owners, next steps, timelines, and escalation paths.
Partner with Client Relations leadership on recurring service issues, systemic client risks, and recovery strategies.
Lead complex onboarding initiatives, including product expansion onboarding and client change onboarding.
Create, maintain, and improve onboarding playbooks, milestone templates, documentation, and best practices.
Mentor junior and mid-level client account managers on onboarding execution, communication cadence, quality standards, and blocker management.
Serve as a senior escalation point for onboarding challenges within approved operational guidelines.
Support expansion opportunities by clarifying client’s needs, documenting requirements, and validating operational feasibility.
Partner with strategic account leadership on VIP, strategic, or commercially sensitive opportunities.
Help clients understand approved product roadmap messaging and relevant product direction.
Capture feedback, product requests, and operational pain points for review by Product and leadership teams.
Support process improvement across Client Relations, including health scoring, renewal forecasting, escalation workflows, onboarding standards, and client communication templates.
Other duties as assigned.

Requirements

Minimum 7+ years’ progressive experience in client success, account management, or client relations roles. Including 3 years of managing complex enterprise or strategic accounts and demonstrated experience mentoring junior team members and leading process improvement initiatives.
Proven ability to manage complex, multi-stage client initiatives.
Experience handling sensitive client situations with professionalism and sound judgment.
Strong communication, documentation, and relationship management skills.
Strong strategic thinking, discretion, accountability, and attention to detail.
Ability to mentor team members and contribute to shared best practices.
Experience in Microsoft Dynamics 365 CRM (Client Record Management) or similar CRM software.

Compensation and Benefits

This position offers target total cash compensation of $65,000 to $90,000, structured with an approximate 90/10 mix of base salary and variable incentive. The role is primarily salary-based to reflect its core focus on client success, retention, onboarding, and ongoing account support. The variable component is tied to defined upsell revenue goals and rewards thoughtful identification of expansion opportunities that align with client needs and long-term account success.
Medical, dental and vision insurance based upon length of service qualifications.
Retirement plan with company matching based upon length of service qualifications.
Paid sick- and annual-leave based upon length of service qualifications.
Paid holidays.

Additional Information and Signature

For over 35 years, Paradigm, Inc. has proven to be a unique, successful, and dynamic company with a reputation of being the best in our industry. A positive attitude, proven work ethic and a desire to learn and surpass expectations are what you will find in our current employees. We seek hard workers with dependable transportation who possess the same ambition, attitude, integrities, desire, and required skills to join our team.

Simply stated, we want you to be successful: we therefore make every effort to quantify a candidate’s suitability before an offer of employment is extended. Hence, interviewing at Paradigm is a multi-stage process.

Prior to the start of employment, successful candidates must pass a drug or illegal substance screening and are subject to a national criminal background check. Your cooperation and full disclosure during these evaluations are strongly recommended.

Pay: $65,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) 4% Match
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

client account management: 7 years (Required)
managing enterprise or strategic accounts: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

solutions manager jobs in chesapeake va

Client Success Manager

Senior Property Manager

Assistant Director - Sports, Youth, and Wellness

Assistant Store Leader

Account Manager - Remote Work

Merchandising Representative

Litigation Attorney - Personal Injury

Optometrist

Residential Outside Sales Representative

Mid-Level Engineering Technician

Respiratory Therapist (PRN)

Commercial HVAC Service Technician

Litigation Attorney - Personal Injury

HVAC Service Technician

Facilities Maintenance Mechanic $3,000 Service Bonus

HVAC Service & Controls Technician

Staff Pharmacist – Hampton, VA | 4 Pharmacists On Staff | Strong Overlap + Every 3rd Weekend

Physician

Respiratory Care Practitioner (Up to $25,000 Sign-On Bonus Available)

NDE Manager

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