Job Description: Director of Communications
Spring Point Partners LLC
Philadelphia, PA
Founded in Philadelphia, Spring Point Partners, LLC (Spring Point) is a social impact organization that invests in the transformational leaders, networks and solutions that power community change and advance justice.
We do this by seeking out and supporting community leaders who have the vision to see what’s possible and the drive to make that real; connecting the experience of partners with comprehensive and flexible supports for shared learning and impact; and investing in innovative ideas and adaptive solutions that can spark and scale change for all.
Whether we’re partnering on youth development, equity in learning, animal welfare, economic justice, or investing in new business models that close opportunity gaps and boost social and economic mobility, we center equity and justice in all we do — supporting individuals and ideas that can have a catalytic impact in their communities and on our society.
Together, let’s change the way social impact is achieved.
ABOUT THE POSITION
The Director of Communications, reporting to the Chief Learning Officer (CLO), leads Spring Point's communications function, partnering with colleagues across the organization to strengthen how we communicate our mission, share our impact, and support organizational priorities. This is an opportunity for someone who enjoys leading and shaping Spring Point's communications, exercising sound judgment, and working collaboratively to advance organizational priorities through clear, authentic, and impactful communications.
The Director leads through influence, trusted relationships, and sound judgment, partnering closely with senior leaders across the organization while coordinating the efforts of external communications partners and consultants as needed. The role requires someone who is comfortable focusing on day-to-day execution while maintaining a strong focus on organizational priorities, responsiveness, continuous improvement, and long-term planning.
The ideal candidate enjoys the variety that comes with leading a lean communications function in a highly collaborative organization—moving seamlessly between daily design execution, collaboration, creative problem-solving, and stewardship of strategy development in support of Spring Point's mission.
This is a full-time, benefits-eligible role with a hybrid schedule of three days a week at the Philadelphia office (University City) and two days virtual, with schedule adjustments for events (including some evenings) or travel.
ROLES & RESPONSIBILITIES
Communications Execution & Content Development
· Develop, write, edit, and produce communications for internal and external audiences, including executive messages, announcements, presentations, reports, website content, events assets, newsletters, and social media.
· Translate complex ideas into clear, compelling communications tailored to diverse audiences.
· Lead the planning, coordination, and execution of communications campaigns and initiatives for monthly events and convenings from concept through completion.
· Maintain a consistent brand voice and visual identity across all communications.
· Support communications planning and execution for organizational meetings, events, and key initiatives.
Strategic Communications & Organizational Partnership
· Partner with the Chief Learning Officer and senior leaders to support the evolution of Spring Point's communications strategy, ensuring alignment with organizational priorities, mission, and values.
· Serve as a trusted communications advisor, helping leaders communicate organizational priorities, navigate complex issues, and strengthen relationships with internal and external audiences.
· Provide strategic guidance on messaging, digital audience engagement, and communications approaches that strengthen Spring Point's visibility and reputation.
· Identify opportunities to strengthen communications practices, improve consistency, and enhance the organization's overall communications capacity.
Digital Communications & Brand Management
· Maintain and continuously improve Spring Point's digital presence across website, social media, and email platforms.
· Coordinate with external designers, photographers, writers, and other communications partners to deliver high-quality work.
· Evaluate the effectiveness of communications initiatives using analytics and audience insights to strengthen future communications.
· Stay informed on emerging communications trends, tools, and technologies that could strengthen organizational effectiveness.
Cross-Functional Collaboration & Organizational Support
· Build trusted relationships across Spring Point to understand evolving communications needs and identify opportunities to elevate organizational storytelling.
· Partner with programmatic, investment, operations, and executive teams to support initiatives through thoughtful communications planning and execution.
· Balance competing priorities while responding to emerging organizational needs with sound judgment and flexibility.
· Contribute as an engaged member of the Learning & Events Team, supporting cross-functional initiatives and organizational culture.
Continuous Improvement & Professional Growth
· Continuously assess and improve communications processes, templates, and workflows to enhance efficiency, consistency, quality, and the overall user experience.
· Measure, evaluate, and refine communications efforts using appropriate metrics and audience insights, applying learnings to strengthen future communications and organizational impact.
· Stay current on emerging communications practices, technologies, and AI-enabled tools, thoughtfully evaluating opportunities to improve efficiency, effectiveness, and the overall communications experience.
· Participate actively in organizational learning, professional development, and Spring Point's values-based culture.
Additional Responsibilities
· Perform other duties and special projects as assigned in support of Spring Point's mission, strategic priorities, and organizational needs.
All Staff Responsibilities
· Organizational Involvement: Participate as an engaged member of the organization beyond core responsibilities including, but not limited to, participating in training/professional development, attending staff meetings/events, and contributing to the organization's values-based culture building including diversity, equity, and inclusion (DEI) work.
· Professional Development: Maintain skills and knowledge of industry standards, as well as trends, and advise the leadership team of key developments on areas that could impact the organization.
CANDIDATE QUALIFICATIONS
We look forward to the range of professional experiences that candidates provide, and that at minimum, meet these qualifications:
· Professional Experience: Approximately 7–10 years of progressive experience in communications, public relations, marketing, or a related field, with demonstrated success leading or supporting organization-wide communications initiatives.
· Exceptional Communicator: Outstanding writing, editing, and storytelling skills, with the ability to translate complex ideas into clear, compelling communications for diverse audiences.
· Strategic & Hands-On Leadership: Demonstrated ability to support the development and stewardship of communications strategy while remaining actively engaged in execution and implementation.
· Relationship Building: Proven ability to build trusted relationships, influence without formal authority, and collaborate effectively with leaders, colleagues, and external partners.
· Organizational Judgment: Demonstrated ability to navigate sensitive or evolving situations with professionalism, sound judgment, discretion, and an appreciation for organizational context.
· Project & Priority Management: Experience managing multiple priorities simultaneously while maintaining responsiveness, organization, attention to detail, and sound judgment.
· Digital Communications: Experience managing digital communications, including websites, email communications, and social media platforms, with an understanding of how digital channels support broader organizational goals.
· Vendor Coordination: Experience coordinating external consultants, creative partners, or vendors to successfully deliver communications projects.
· Education: Bachelor's degree in Communications, Marketing, Journalism, Public Relations, English, or a related field, or equivalent combination of education and relevant professional experience.
In addition, we seek candidates who demonstrate these preferred qualifications:
· Experience working within a nonprofit, philanthropic, education, social impact, or mission-driven organization.
· Experience serving as the primary communications resource for an organization or leading a communications function with broad responsibilities.
· Comfort operating in a lean, highly collaborative environment where flexibility, initiative, and a willingness to contribute across a broad range of communications activities are essential.
· Demonstrated success partnering vertically and horizontally to develop messaging, executive communications, and organizational announcements.
· Experience supporting diverse organizational events through communications planning, messaging, and promotional activities.
· Familiarity with communications analytics and using data to inform continuous improvement.
· Experience working with graphic design, branding, content management systems, email marketing platforms, and other communications technologies.
· Curiosity about emerging communications tools and technologies, including the thoughtful and responsible use of AI to enhance efficiency and effectiveness.
· Demonstrated commitment to continuous learning, collaboration, and contributing to a positive, values-driven organizational culture.
· Demonstrated ability to embed organizational values of equity, inclusion, and belonging into performance management and communications.
· Ability to thrive in a dynamic, evolving environment with competing demands.
· Ability to handle sensitive information with discretion and professionalism.
· Willingness to work evenings, weekends, or travel occasionally as organizational needs require.
DIVERSITY EQUITY AND INCLUSION STATEMENT
Spring Point Partners is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We welcome and encourage all qualified candidates to apply.
BACKGROUND CHECKS
The final candidate for this role will be asked to complete a background check process and the initial job offer is contingent upon the satisfactory completion of this check.
Pay: $125,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid parental leave
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Work Location: Hybrid remote in Philadelphia, PA 19104
