Top 363 Customer advocate Jobs in Chesterfield, Mo

Direct Support Professional - St Charles County
Emmaus —Saint Charles, MO
- $20 - $22 an hour
- 18 years or older
- Clean driving record
- Mid-level
Patient Advocate
Level Health —St. Louis, MO
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Business development
- 1 year
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Patient Access Rep II
BJC HealthCare —O'Fallon, MO
- $17.50 - $23.88 an hour
- 8 hour shift
- HIPAA
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
Patient Experience & Service Recovery Advisor
SSM Health —Bridgeton, MO
- Full-time
- Hybrid work
- 5 years
- Children
- Experience equivalent to degree accepted
- Paid parental leave
- Health insurance
13d
Member Advocate
SHARx, LLC —St. Louis, MO
- $21 - $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
3d
Information Referral Counselor @Virtual Care Center - Nights
Mercy —Chesterfield, MO
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Case management
- Health insurance
- Dental insurance
Client Support Representative
Parmele Disability Advocates —St. Louis, MO
- Full-time
- Hybrid work
- No experience needed
- Research
- Administrative experience
- Paid training
- Health insurance
Quick Apply
Customer Success Specialist
Linxup —Chesterfield, MO
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - St. Charles County
Missouri Farm Bureau Services —Saint Peters, MO
- Email
- Office
- High school diploma or GED
- Organizational skills
Hospital Based Patient Advocate
Elevate Patient Financial Solutions —Bridgeton, MO
- $18 - $23 an hour
- Full-time
- Microsoft Outlook
- Hospital
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
EHS Specialist
Amazon.com Services LLC —Saint Peters, MO
- $27.98 - $33.41 an hour
- Weekends as needed
- Microsoft Word
- CPR Certification
- Microsoft Excel
- AD&D insurance
- Health insurance
9d
Community Liaison for Hospice
BJC HealthCare —St. Louis, MO
- $76,252.80 - $124,155.20 a year
- Weekends as needed
- RN License
- Mid-level
- Driver's License
- Mileage reimbursement
- Disability insurance
Caregiver Outreach Specialist
TCARE, Inc. —St. Louis, MO
- From $25 an hour
- Part-time
- Hybrid work
- Background check
- Spanish
- HIPAA
- Opportunities for advancement
Quick Apply
2d
Patient Billing/Service Representative III - Obstetrics and Gynecology
Washington University in St. Louis —St. Louis, MO
- $21.33 - $31.98 an hour
- Online Application
- Computer literacy
- BLS Certification
- Pass drug screening
- Commuter assistance
- Employee assistance program
Community Health Worker
Preferred Family Healthcare —St. Louis, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Current TB test
- Mileage reimbursement
- Health insurance
Quick Apply
6d
Patient Billing/Services Representative III (West County) - Medicine Multispecialty Center
Washington University in St. Louis —Creve Coeur, MO
- $21.33 - $31.98 an hour
- Online Application
- OSHA
- Computer literacy
- BLS Certification
- Commuter assistance
- Employee assistance program
4d
Patient Access Representative
TOUCHETTE —Sauget, IL
- $17.95 - $26.93 an hour
- Full-time
- Hospital
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Patient Billing/Services Representative II (BJH West County) - Medical Oncology
Washington University in St. Louis —St. Louis, MO
- $17.89 - $26.35 an hour
- Online Application
- Writing skills
- BLS Certification
- Pass drug screening
- Commuter assistance
- Employee assistance program
2d
Project Specialist - Raising St. Louis
BJC HealthCare —St. Louis, MO
- $24.71 - $41.03 an hour
- Full-time
- Mid-level
- Master's degree
- Administrative experience
- Disability insurance
- Health insurance
Brand Ambassador
Sandpiper Productions —St. Louis, MO
- $62,400 - $72,800 a year
- Weekends as needed
- Bar
- 21 years or older
- Reliable transportation
- Flexible schedule
Quick Apply

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Direct Support Professional - St Charles County

Emmaus -
Saint Charles, MO

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Job Details

$20 - $22 an hour

Qualifications

Driver's License

Full Job Description

$20 hr. starting wage with opportunity to increase to $22 through completion of additional 160 hours of online training modules.
Complete the modules at your own pace, in as little as a few months or spread out over a longer period. Complete the first 100 hours & increase to $21 hourly & complete the last 60 hours to increase to $22.

Job Summary

The Direct Support Professional (DSP) supports the needs of clients in maximizing their ability to be as independent as possible. A successful DSP advocates in the best interest of clients by empowering their informed choice, and ensuring they are safe at home and in the community.

Emmaus Core Values

Core Values: Customer Centered, Integrity, Initiative, and Collaboration.

All employees are expected to advocate for the best interest of Emmaus clients and demonstrate Emmaus’ Core Values in all aspects of their job.

Key Responsibilities

Direct Support - Client Care

Promote and respect client choice.
Ensure clients are working toward and achieving their goals.
Support the health and well-being of clients by administering medications per physician orders and the Medication Administration Record (MAR).
Collaborate with the client to plan appropriate and meaningful outings. Attend scheduled and spontaneous outings, seek, and share feedback on experiences.
Assist clients with scheduling and attending both emergency and routine medical appointments.

Direct Support – Documentation, Safety, and Compliance

Be an expert on the Person Centered Support Plans (PSPs) and Behavioral Support Plans (BSPs) of clients. Demonstrate understanding and apply supports in accordance with the plans.
Be an expert on the physician ordered client diet to include food texture, adaptive eating equipment, and other special instructions. Seek immediate training or instruction on diet any time there is a question and before administering food to the client.
Proactively report conditions and take appropriate action when a client is at risk of illness or injury.
Advocate for the client’s health needs.
Maintain timely, accurate and professional records through electronic and manual systems including observation and goal notes by the end of shift, electronic MAR at time of medication administration, monthly safety packet data, incident reporting, financial records, personal and fleet mileage tracking, training acknowledgements, shift duties, and any tracking related to clients’ support needs including but not limited to intake and elimination.
Ensure all activities and operations comply with regulatory agencies and requirements.

Teamwork and Conduct

Communicate effectively with team members by being timely, courteous, and respectful. Share essential information and concerns with coworkers, all client support team members, and leadership to ensure necessary follow-up occurs. Work across CSM team and other locations as directed.
Assist with training and provide shadowing to new DSPs including but not limited to PCSPs and/or BSPs, household duties, systems, and 45-day checklist.
Ensure adaptive equipment is maintained and assist staff with proper training and its usage.
Complete oil changes, recalls, and routine maintenance as directed. Clean and fuel fleet vehicles as needed.
Other duties as assigned.

Standard - Demands of the Job

Operate standard office equipment including but not limited to a laptop, cell phone, fax machine, printer, and copier.
Drive an average vehicle independently, including an accessible van as required by job location.
May be exposed to extreme weather conditions.
Appropriately and effectively assist individuals during crisis or emergency situations.
Perform detailed data collection, recording and reporting in handwriting and typing.
Complete required training as defined in the Emmaus Employee Training Curriculum, within the Emmaus timeline including but not limited to successful completion of CPR/First Aid, Medication Administration Level 1 and Mandt training.

In Ratio - Demands of the Job

Assist clients in accordance with appropriate procedures to stand from the ground, stand from a sitting position or to exit the bathtub, etc.
Reposition clients as needed, assist them in utilizing a wheelchair, use adaptive equipment to lift a client safely and comfortably.
Stand in a lunge position (bend at the knees), with feet wider than the widest part of body, while maintaining balance and stability during MANDT training or when using MANDT de-escalation techniques.
Transfer a client from a bed, couch, or chair to the floor to perform CPR or client evacuation in an emergency.
Kneel on the ground and maintain proper positioning to perform continuous CPR cycles consistent with American Red Cross & Emmaus standards. For training purposes, this currently requires completion of five (5) full CPR cycles; in an emergency situation, CPR is performed until relieved by EMS.
Lift 50 pounds on a limited basis and frequently assist with lifting, transferring, or moving clients and/or equipment up to the client’s full body weight with the assistance of adaptive equipment depending on home assignment. This includes assisting clients in and out of average vehicles and vans as well as loading and unloading equipment and supplies.
Operate client adaptive equipment.

Job Requirements/Desired Education and/or Experience

H.S. diploma or equivalent OR completion of one hundred hours of training within one year of hire date required.

Experience with individuals with developmental disabilities preferred.
Experience using MS Office 365 products preferred.
Valid and current driver’s license required.
Acceptable driving record, valid car insurance and personal working vehicle available for transporting clients and completing work related tasks required.
Must be at least 18 years of age.

Emmaus Homes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Apply Now

Refine Your Search

customer advocate jobs in chesterfield, mo

Direct Support Professional - St Charles County

Patient Advocate

Patient Access Rep II

Patient Experience & Service Recovery Advisor

Member Advocate

Information Referral Counselor @Virtual Care Center - Nights

Client Support Representative

Customer Success Specialist

Customer Service Representative - St. Charles County

Hospital Based Patient Advocate

EHS Specialist

Community Liaison for Hospice

Caregiver Outreach Specialist

Patient Billing/Service Representative III - Obstetrics and Gynecology

Community Health Worker

Patient Billing/Services Representative III (West County) - Medicine Multispecialty Center

Patient Access Representative

Patient Billing/Services Representative II (BJH West County) - Medical Oncology

Project Specialist - Raising St. Louis

Brand Ambassador

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