Top 26 Technical support analyst Jobs in Chesterfield, Va

Network Operations Center Analyst - NOC
National Computing Group —Richmond, VA
- $25.00 - $30.50 an hour
- Weekends as needed
- 5 years
- Mid-level
- Databases
- Free parking
Quick Apply
Specialist - Technology Support Analyst
CCPS - Various Locations —Chesterfield, VA
- $57,488.00 - $97,720.85 a year
- Full-time
- Classroom
- Current TB test
- Writing skills
Specialist - Technology Support Analyst (Central Help Desk)
Chesterfield County Public Schools —Chesterfield, VA
- $57,488.00 - $97,720.85 a year
- Online Application
- Google Workspace
- Current TB test
- Computer Science
Technical Analyst I
Henrico Doctors' Hospital Forest —Richmond, VA
- $24.95 - $39.08 an hour
- Full-time
- Travel
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
IT Support Analyst
Empower Brands —Richmond, VA
- Google Workspace
- Microsoft Outlook
- Mid-level
Quick Apply
Help Desk Analyst
ATC —Chesterfield, VA
- Contract
- Microsoft Outlook
- Communication skills
- Entry level
EHR Technical Support Analyst
ATC —Richmond, VA
- Contract
- HIPAA
- Mid-level
- Continuous improvement
Technical Support Analyst
Apollo Technology Solutions LLC —Colonial Heights, VA
- Contract
- Classroom
- Computer science
- Microsoft Excel
Quick Apply
Technical Support Analyst [Background Check & Employment BG Check] - North Chesterfield, VA
Software Technology Inc —North Chesterfield, VA
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Technical Support Analyst
ATC —Richmond, VA
- Contract
- Mid-level
- Office
- Free parking
Help Desk Analyst - Chesterfield, VA/On-Site
Software Technology Inc —Chesterfield, VA
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Desktop Technical Support Analyst 3
Software Technology Inc —Richmond, VA
- Google Workspace
- Mid-level
- Clinic
Quick Apply
Technical Support Analyst 2 - Richmond, VA/Onsite
Software Technology Inc —Richmond, VA
- Mid-level
- In-person
Quick Apply
Technical Support Analyst III
Apollo Technology Solutions LLC —Petersburg, VA
- Contract
- Microsoft Outlook
- Mid-level
- SharePoint
Quick Apply
Technical Support Analyst 4 - Petersburg, VA/Hybrid
Software Technology Inc —Petersburg, VA
- Mid-level
Quick Apply
Technical Support Analyst 4
Software Technology Inc —Richmond, VA
- Writing skills
- Research
- Mid-level
Quick Apply
Technical Support Analyst 4 - Richmond, VA/ONSITE 100%
Software Technology Inc —Richmond, VA
- Contract
- Writing skills
- Research
- Mid-level
Quick Apply
Technical Support Analyst
absiusa —Richmond, VA
- $1 an hour
- Oracle
- Customer service
- HIPAA
Quick Apply
VDH Technical Support Analyst 3 (Hybrid)
Betis Group, Inc. —Richmond, VA
- $30 - $33 an hour
- Oracle
- Customer service
- 5 years
Quick Apply
CONSTRUCTION TECHNOLOGY SUPPORT ANALYST
Carter Machinery Company, Inc. —Mechanicsville, VA
- $23.59 - $29.66 an hour
- Civil engineering
- Ability to walk for extended periods
- Mid-level
- Disability insurance
- Health insurance

I want to receive the latest job alert for technical support analyst in chesterfield, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support analyst jobs near chesterfield, va

Network Operations Center Analyst - NOC

National Computing Group -
Richmond, VA

Quick Apply

Job Details

Full-time | Contract
$25.00 - $30.50 an hour

Benefits

Free parking

Qualifications

Teamwork
Telecommunications network performance monitoring
IT system monitoring
Incident management software
Databases
High school diploma or GED
Database management
Customer support ticket management
Computer networking
Leading team collaboration initiatives
IT
Network monitoring tools
Network monitoring
Network infrastructure management
Cross-functional communication
Ticketing system technical support
System performance monitoring

Full Job Description

Job Title: Network Operations Center Analyst - NOC - 01-5330

Must be local or willing to relocate to Richmond VA

100% onsite - Wednesday-Friday 6:30am to 6:30pm with one Saturday per month same hours..

Looking more for data network monitoring experience. Familiarity with technical monitoring with network monitoring tools in a network operations center. Does NOT want rack and stack technicians in a data center.

Cisco Certifications preferred not required, NOKIA Certifications preferred not required

Top 3 Required Skills
1. MUST have data network monitoring experience
2. Familiarity with technical monitoring with network monitoring tools in a network operations center
3. Must have experience with Telecommunications Transport Infrastructure
4. Understanding/Working Knowledge of IP Networks

Soft skill requirements

Strong communication skills both verbal and written
Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams

High Level Project Overview/Requirements:
An Enterprise Operations Center (EOC) Analyst plays a critical role in ensuring the seamless functioning of an organization's network systems and IT infrastructure. They act as the first line of defense, monitoring systems and responding to incidents to minimize disruption and maintain optimal performance.

Key Responsibilities

Monitoring and incident response: Actively monitor network performance, security applications, and other IT assets for alarms, alerts, and potential security threats or incidents.
Incident Triage and Resolution: Investigate alerts, prioritize incidents based on severity and impact, perform initial analysis to determine root causes, and execute appropriate incident response actions to resolve issues promptly.
Troubleshooting and Maintenance: Troubleshoot issues related to network operations and telecommunications infrastructure, perform remote maintenance on enterprise equipment, and analyze alarm systems and trouble reports to ensure optimal system functioning.
Collaboration and Communication: Work closely with other IT teams, security teams, business partners, and external vendors/carriers to coordinate incident resolution, provide updates on system status, and ensure effective communication and collaboration to meet operational goals.
Documentation and Reporting: Maintain accurate records of incidents and service requests in service management tools, generate reports on events, trends, and issues, and assist in creating/revising Standard Operating Procedures (SOPs).
Security Administration and Support: Assist in handling business and IT emergencies (including disaster recovery), provide security administration services, and support for the enterprise service desk.

Required skills and qualifications

Strong technical aptitude and understanding of IT networking and telecommunications.
Experience working in a Network Operations Center or Security Operations Center environment.
Knowledge of server and database management (Microsoft or Linux), cloud technologies, disaster recovery, remote access solutions, TCP/IP, and network monitoring tools (e.g., SolarWinds, Nagios) is often preferred.
Strong analytical, problem-solving, and decision-making skills.
Excellent written and verbal communication skills.
Ability to prioritize tasks, multi-task effectively, and work well under pressure.
Proficiency in using ticketing systems and monitoring tools is essential.
Ability to work independently and collaboratively in a team environment.
Flexibility to work shifts, including nights, weekends, and holidays, in a 24/7 environment may be required.

Required Years of Experience:

Minimum of 5+ years' experience

Education:

Minimum of High School Diploma or Equivalency
Two-year technical degree desired. Not required but preferred.

Ideal experience?

Prior experience in a regulated industry
Prior experience with utilities would be preferred

Location = Richmond VA (Downtown – no parking provided)

Rate = $25-$30.50/hr on a W2 contract

Length = 1+ year W2 Contract - Possible long term/extension for the right candidate

Job Types: Full-time, Contract

Pay: $25.00 - $30.50 per hour

Experience:

Network monitoring: 1 year (Required)
Computer networking: 4 years (Required)
Working in a physical NOC: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support analyst jobs in chesterfield, va

Network Operations Center Analyst - NOC

Specialist - Technology Support Analyst

Specialist - Technology Support Analyst (Central Help Desk)

Technical Analyst I

IT Support Analyst

Help Desk Analyst

EHR Technical Support Analyst

Technical Support Analyst

Technical Support Analyst [Background Check & Employment BG Check] - North Chesterfield, VA

Technical Support Analyst

Help Desk Analyst - Chesterfield, VA/On-Site

Desktop Technical Support Analyst 3

Technical Support Analyst 2 - Richmond, VA/Onsite

Technical Support Analyst III

Technical Support Analyst 4 - Petersburg, VA/Hybrid

Technical Support Analyst 4

Technical Support Analyst 4 - Richmond, VA/ONSITE 100%

Technical Support Analyst

VDH Technical Support Analyst 3 (Hybrid)

CONSTRUCTION TECHNOLOGY SUPPORT ANALYST

I want to receive the latest job alert for technical support analyst in chesterfield, va

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected