Top 9 Helpdesk technician Jobs in Chestertown Md

IT Helpdesk Technician
Empowering Minds Resource Center —Edgewood, MD
- Part-time
- Mid-level
- Office
- High school diploma or GED
Service Desk Technician – Intermediate
Black Bear Technology LLC —Aberdeen Proving Ground, MD
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Part-Time Network Support Technician/Systems Administrator
Bravura Information Technology Systems —Havre de Grace, MD
- Part-time
- Mid-level
- Travel
Desktop Support Technician
Ovation Workplace Services Inc —Middle River, MD
- $35,000 - $52,000 a year
- Full-time
- Mid-level
- 3 years
- SharePoint
Quick Apply
Multifunctional Field Technical Support (MFTS)/Help Desk (contingent 045)
Systems Products and Solutions, Inc —Aberdeen Proving Ground, MD
- 7 years
- Mid-level
- Windows
Quick Apply
Service Technician, HVAC Repair
Sears Home Services —Bryantown, MD
- $22 - $36 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Client Experience Coordinator
Detail Solutions —White Marsh, MD
- $18 - $25 an hour
- Email
- Background check
- Restaurant management
- No experience needed
- Paid training
- Paid holidays
Quick Apply
5d
Senior TSIGS Subject Matter Expert (SME) & Support Liaison
MAG Aerospace —Aberdeen Proving Ground, MD
- $150,000 - $210,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Mentoring
- Health insurance
- Tuition reimbursement
MARINE ENGINE TECHNICIAN TRAINEE (INTERNAL ONLY)
State of Maryland - DNR - Natural Resource Police - General Direction —Queen Anne, MD
- $43,537 - $68,667 a year
- Weekends as needed
- Microsoft Word
- Mechanic experience
- Forklift
6d

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Service Desk Technician – Intermediate
Black Bear Technology LLC —Aberdeen Proving Ground, MD
Work under the direction of the local Service Desk Lead as part of an integrated service desk and end-user support team. Currently hold a Secret Clearance. *.
$55,000 - $65,000 a year
Quick Apply
1d
Intermediate Service Desk Technician (On-Site)
Oneida Professional Services —Fort Meade, MD
Provide technical support to users via phone, email, remote access tools, and on-site field support. Experience providing technical support in a service desk,…
Quick Apply

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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
8d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

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helpdesk technician jobs near chestertown md

IT Helpdesk Technician

Empowering Minds Resource Center -
Edgewood, MD

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Job Details

Part-time

Qualifications

Wireless networking
Wi-Fi protocol
High school diploma or GED
Cloud-based systems
Cloud service support
Productivity software support
Remote access software
Desktop applications
SharePoint
Productivity software
Technical Proficiency
Ticketing system technical support

Full Job Description

Job Summary:

We are looking for a skilled and motivated IT Helpdesk Technician. The ideal candidate will provide exceptional technical support to end users, troubleshooting hardware, software, and network issues while ensuring efficient resolution of technical problems. This role requires strong problem-solving abilities, excellent communication skills, and the capability to thrive in a fast-paced environment. A solid understanding of Windows 11, Microsoft 365 Office Suite, SharePoint, Adobe, and networking/ Wi-Fi is essential, along with strong customer service skills to effectively address and resolve technical concerns.

Key Responsibilities:

Provide technical support for hardware, software, and network-related issues, ensuring timely troubleshooting and resolution.
Respond to and document helpdesk tickets via phone, email, or in person using Freshdesk or similar ticketing platforms.
Install, configure, and maintain workstations, laptops, printers, and other peripherals.
Set up and manage user accounts, profiles, and system policies within Microsoft environments.
Accurately document user-reported IT issues in Freshdesk or similar ticketing platforms
Support Office 365, SharePoint, Insync, Adobe, email configurations, and other cloud-based applications.
Assist users with password resets, account access, and basic troubleshooting.
Deliver remote and onsite training to staff on IT systems and best practices.
Educate end users on cybersecurity best practices and IT policies.
Perform software and equipment patching, maintenance, and system updates.
Maintain network documentation, asset inventory, and IT procurement support.
Collaborate with team members to resolve issues efficiently and contribute to ongoing process improvements.
Participate in training programs to stay updated on new IT systems and technologies.
Provide hands-on technical support, troubleshooting, and remediation while maintaining a positive and customer-focused attitude.
Travel locally as needed to support client offices.
Perform additional duties as assigned.
Provide training to staff.

Qualifications & Requirements:

High school diploma or equivalent.
1-3 years of experience in an IT helpdesk or technical support role.
Proficiency with Windows operating systems (Windows 11 preferred).
Experience with Microsoft 365 Office Suite, remote support tools, and cloud-based applications.
Basic understanding of networking concepts (TCP/IP, Wi-Fi, DNS, DHCP).
Strong software troubleshooting and problem-resolution skills.
Familiarity with technical support tools such as Freshdesk, Zendesk, or similar ticketing platforms.
Excellent communication skills (verbal and written) and a customer-focused approach.
Ability to work independently and collaboratively in a fast-paced team environment.
Strong problem-solving skills, attention to detail, and ability to adapt to new technologies.

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Refine Your Search

helpdesk technician jobs in chestertown md

IT Helpdesk Technician

Service Desk Technician – Intermediate

Part-Time Network Support Technician/Systems Administrator

Desktop Support Technician

Multifunctional Field Technical Support (MFTS)/Help Desk (contingent 045)

Service Technician, HVAC Repair

Client Experience Coordinator

Senior TSIGS Subject Matter Expert (SME) & Support Liaison

MARINE ENGINE TECHNICIAN TRAINEE (INTERNAL ONLY)

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