Top 439 Front desk agent Jobs in Chestnut Hill, Ma

Front Desk Agent
Westmont Group —Boston, MA
- $23.07 - $32.95 an hour
- English
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Clerk
Marriott International, Inc —Boston, MA
- $31.42 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Front Desk Receptionist
Elite Orthodontics (Westwood-Dedham) —Dedham, MA
- $25 - $32 an hour
- Part-time
- Dental office
- Customer service
- Administrative experience
- Free parking
- Health insurance
Quick Apply
8d
Hotel Front Desk Agent
Millennium Hotels and Resorts —Boston, MA
- $29.60 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
3d
Front Desk Agent
RAFFLES —Boston, MA
- $27.81 - $31.00 an hour
- Overnight shift
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Guest Services Agent
Four Seasons —Boston, MA
- $32.45 an hour
- Weekends as needed
- Hotel
- Military encouraged
- Entry level
- Health insurance
- Dental insurance
4d
Front Desk Coordinator
Trader Joe's —Boston, MA
- $22 - $30 an hour
- Full-time
- Office
- Driver's License
- Bachelor's degree
4d
Concierge
Sunrise Senior Living —Newton, MA
- $15.92 - $19.90 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Guest Service Agent
Kimpton Hotels & Restaurants —Cambridge, MA
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Night Auditor
Courtyard Boston Cambridge —Cambridge, MA
- $31 - $33 an hour
- Overnight shift
- Computer literacy
- Mid-level
- Hotel
- Employee discount
Front Desk Agent
Apex Concierge Services Inc —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Front Desk Office Lead
North Shore Pain Management —Cambridge, MA
- $24 - $28 an hour
- Full-time
- Bilingual
- Background check
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Concierge
Palladion Services —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Free parking
- Paid training
Quick Apply
Experienced Dental Front Office-Patient Concierge Team
Dentistry By Dr David & Associates —Bolton, MA
- $20 - $30 an hour
- Full-time
- Dental office
- Writing skills
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Permanent FAST PACED FRONT DESK Position PT/FT
Happy Tails Doggy Daycare, Inc. —Franklin, MA
- $1,280 - $1,800 a month
- Part-time
- 18 years or older
- Driver's License
- Driving
- Dental insurance
- Parental leave
Quick Apply
8d
Front Desk Receptionist
Mova Dental of Framingham —Framingham, MA
- $20 - $28 an hour
- Part-time
- Bilingual
- Background check
- Spanish
- Dental insurance
- Paid time off
Quick Apply
Full Time Front desk/Patient Coordinator
Pediatric Dentistry and Orthodontics of Sudbury —Sudbury, MA
- $28 - $34 an hour
- Part-time
- Dental office
- Customer service
- English
- Health insurance
- 401(k)
Quick Apply
Patient Concierge/ Luxury Medical Aesthetics Practice
Elite Medspa + Wellness Center —Needham, MA
- $27 - $32 an hour
- Part-time
- CRM software
- Hospitality
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
Patient Care Associate (PCA) - Experienced Front Desk
Pediatrics West —Westford, MA
- $22 - $24 an hour
- Weekends as needed
- Background check
- Private practice
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Hotel Reservations Manager
Next Move Hospitality Staffing —Boston, MA
- $85,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
Quick Apply
4d

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front desk agent jobs near chestnut hill, ma

Front Desk Agent

Westmont Group
Boston, MA

Quick Apply

Job Details

$23.07 - $32.95 an hour

Qualifications

Visitor query response
Hotel and accommodations payment processing
Cash amount verification
Customer relationship building
Fire safety
Hotel policy compliance
Phone communication
Balancing cash drawers
Greeting customers
Client inquiry handling
Answering guest questions
English
De-escalation techniques
Conflict de-escalation
Personal protective equipment (PPE) adherence
Compliance with security regulations
Credit card payment processing
Financial issue resolution
High school diploma or GED
Hotel room assignment management
Math
Customer engagement
Hotel emergency procedures
Customer issue escalation
Safety equipment
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Accident reporting
Hotel safety procedures
Entry level

Full Job Description

JOB SUMMARY

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality.

ESSENTIAL JOB FUNCTIONS

Page Break

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest’s satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.

KNOWLEDGE, SKILLS & ABILITIES

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.

PHYSICAL DEMANDS

Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.

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Refine Your Search

front desk agent jobs in chestnut hill, ma

Front Desk Agent

Front Desk Clerk

Front Desk Receptionist

Hotel Front Desk Agent

Front Desk Agent

Guest Services Agent

Front Desk Coordinator

Concierge

Guest Service Agent

Night Auditor

Front Desk Agent

Front Desk Office Lead

Concierge

Experienced Dental Front Office-Patient Concierge Team

Permanent FAST PACED FRONT DESK Position PT/FT

Front Desk Receptionist

Full Time Front desk/Patient Coordinator

Patient Concierge/ Luxury Medical Aesthetics Practice

Patient Care Associate (PCA) - Experienced Front Desk

Hotel Reservations Manager

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