Top 162 Guest service agent Jobs in Chestnut Ridge Ny

Guest Experience Agent
Marriott International, Inc —New York, NY
- $31.83 - $42.45 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Lifestyle Front Desk Agent
Marriott International, Inc —New York, NY
- $32.85 - $43.81 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
11d
Hotel Guest Service Agent
The Empire Hotel —New York, NY
- $26 - $27 an hour
- Weekends as needed
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
Knickerbocker —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Service Agent - The Fifth Avenue Hotel
The Fifth Avenue Hotel —New York, NY
- Up to $30 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
Front Office Agent
SoJo Spa Club —Edgewater, NJ
- $17 - $19 an hour
- Full-time
- Hotel
- In-person
- 1 year
- Paid holidays
- Health insurance
Quick Apply
2d
Luxury Residential Concierge Yonkers
Maverick Concierge —Yonkers, NY
- $17 - $18 an hour
- Part-time
- Management
- Mid-level
- Residential
- 401(k)
Leasing Agent
JP Management LLC —Hackensack, NJ
- $20 - $22 an hour
- Weekends as needed
- Spanish
- English
- Analysis skills
- Dental insurance
- Paid time off
Quick Apply
Front Desk Agent - Hotel Nyack - JDV by Hyatt, Nyack, NY
Palette Hotels —Nyack, NY
- From $18 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Health insurance
Quick Apply
Guest Services Agent
Courtyard by Marriott New York Manhattan/Midtown East —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
12d
Welcome Desk Agent
Marriott International, Inc —New York, NY
- $30 - $33 an hour
- Full-time
Guest Services Agent
The Muse New York —New York, NY
- $32 - $34 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Services Agent
Kimpton Hotels & Restaurants —New York, NY
- $28.50 - $33.35 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
Guest Services Agent
ROW NYC —New York, NY
- $32.86 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
4d
Reservations Agent
The Fifth Avenue Hotel —New York, NY
- Up to $31 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
6d
Guest Service Agent
AKA Hotels+Hotel Residences —New York, NY
- $25 an hour
- Weekends as needed
- English
- Residential
- High school diploma or GED
Quick Apply
Front Office Receptionist - Cashier
The Pierre, A Taj Hotel, New York —New York, NY
- $33 an hour
- Weekends as needed
- Bilingual
- Hotel
- Organizational skills
Guest Service Agent
FASANO GROUP —New York, NY
- $24 - $26 an hour
- Full-time
- Google Workspace
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
Hotel Front Desk Clerk
Sleepy Hollow Hotel —Tarrytown, NY
- $17 - $18 an hour
- Weekends as needed
- Hotel
- US work authorization
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
5d
Guest Service Agent
Casablanca Hotel by Library Hotel Collection —New York, NY
- From $24 an hour
- Full-time
- Hospitality
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
7d

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guest service agent jobs near chestnut ridge ny

Guest Experience Agent

Marriott International, Inc -
New York, NY

Apply Now

Job Details

Full-time
$31.83 - $42.45 an hour

Qualifications

Employee relationship building

Full Job Description

Additional Information
Job Number26078761
Job CategoryRooms & Guest Services Operations
Location701 7th Ave, New York, New York, United States, 10036
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $31.83-$42.45 per hour

POSITION SUMMARY

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest service agent jobs in chestnut ridge ny

Guest Experience Agent

Lifestyle Front Desk Agent

Hotel Guest Service Agent

Guest Services Agent

Guest Service Agent - The Fifth Avenue Hotel

Front Office Agent

Luxury Residential Concierge Yonkers

Leasing Agent

Front Desk Agent - Hotel Nyack - JDV by Hyatt, Nyack, NY

Guest Services Agent

Welcome Desk Agent

Guest Services Agent

Guest Services Agent

Guest Services Agent

Reservations Agent

Guest Service Agent

Front Office Receptionist - Cashier

Guest Service Agent

Hotel Front Desk Clerk

Guest Service Agent

I want to receive the latest job alert for guest service agent in chestnut ridge ny

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