Top 97 Direct support manager Jobs in Chicago, Il

Associate Customer Success Manager, Uber Direct Enterprise
Uber —Chicago, IL
- $81,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- 401(k)
Manager II, Escalation Operations
Pinterest —Chicago, IL
- $120,321 - $247,718 a year
- Remote
- 3 years
- Master's degree
- Bachelor's degree
2d
Residential Program Manager
Glenkirk —Northbrook, IL
- $68,000 - $70,000 a year
- Full-time
- Mid-level
- Residential
- Analysis skills
Quick Apply
Guest Services Manager
US AMR-Jones Lang LaSalle Americas, Inc. —Chicago, IL
- $30.29 an hour
- Online Application
- Background check
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
10d
Inside Sales Representative Supervisor - Chicago
Home Depot / THD —Chicago, IL
- $70,000 - $80,000 a year
- 18 years or older
- Writing skills
- No experience needed
Manager Client Services Ops- Enterprise
PAYLOCITY CORPORATION —Schaumburg, IL
- $74,600 - $120,000 a year
- Full-time
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Area Manager | South
Inspire Greatness Within Inc —South Holland, IL
- $63,500 - $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Residential
11d
Clinical Lead Supervisor (BCBA) - Pilsen (Chicago, IL)- $10,000 Sign-On Bonus
The Place for Children with Autism —Chicago, IL
- $90,000 - $102,000 a year
- Hybrid work
- Mid-level
- 3 years
- Clinic
- Continuing education credits
- Mileage reimbursement
Quick Apply
Clinical Lead Supervisor (BCBA) - Mt. Greenwood (Chicago, IL) - $10,000 Sign-On Bonus
The Place for Children with Autism —Illinois
- $90,000 - $102,000 a year
- Hybrid work
- Mid-level
- 3 years
- Clinic
- Continuing education credits
- Mileage reimbursement
Quick Apply
Clinical Lead Supervisor - (BCBA) - Rogers Park
The Place for Children with Autism —Chicago, IL
- $90,000 - $102,000 a year
- Hybrid work
- Mid-level
- 3 years
- Clinic
- Paid parental leave
- Disability insurance
Quick Apply
Senior Manager, Survey Operations & Client Experience (Hybrid)
American Medical Association —Chicago, IL
- $104,872 - $138,737 a year
- Hybrid work
- 7 years
- Office
- Bachelor's degree
Residential House Manager
Ada S McKinley Community Services Inc —Chicago, IL
- $61,407 a year
- On call
- Background check
- Management
- Mid-level
Quick Apply
3d
Customer Service Team Lead
Mixam —Chicago, IL
- $57,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Supervising experience
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Team Leader / House Manager (CILA Services)
Aspire Chicago —Hillside, IL
- $55,000 - $55,536 a year
- Clean driving record
- Mid-level
- Residential
- 403(b) matching
- Paid holidays
Quick Apply
Residential Youth Program Manager
Mercy Home For Boys and —Chicago, IL
- $77,000 - $78,000 a year
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Manager, Customer Success - Enterprise Accounts
Motus —Chicago, IL
- $115,000 - $125,000 a year
- Remote
- Research
- Analysis skills
- Mentoring
- Health savings account
- AD&D insurance
Quick Apply
8d
Administrative Assistant Supervisor
Robert W. Baird —Chicago, IL
- $80,000 - $110,000 a year
- Hybrid work
- 5 years
- Salesforce
- Mid-level
Manager Inside Sales Support - Chicago
Home Depot / THD —Chicago, IL
- $90,000 - $120,000 a year
- 18 years or older
- No experience needed
- Office
House Manager
Trilogy Inc —Chicago, IL
- $23.55 - $27.08 an hour
- Addiction Medicine
- Urgent Care
- Cooking
- 403(b) matching
- Paid parental leave
Quick Apply
Mid-Market Customer Success Manager
Harvey —Chicago, IL
- $125,000 - $145,000 a year
- Full-time
- Hybrid work
- Mid-level
- Continuous improvement
- Communication skills
- Health insurance
- Dental insurance

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Associate Customer Success Manager, Uber Direct Enterprise

Uber -
Chicago, IL

Apply Now

Job Details

Full-time
$81,000 - $100,000 a year

Benefits

401(k)

Qualifications

Employee relationship building
Bachelor's degree
Data-driven problem-solving

Full Job Description

About the Role

Uber Direct is one of Uber's fastest growing businesses, enabling Merchants to unlock last-mile delivery for their customers via their own ecommerce channels (outside of the Uber Eats marketplace).

We have developed strategic partnerships with key Merchants across Online Food Delivery and are seeking an Associate Customer Success Manager to join our growing team.

As an Associate Customer Success Manager, you will serve as a trusted partner to our Merchant Partners, developing long-lasting relationships to support and grow their business on our platform. You will work collaboratively with sales, operations, product, and other technical counterparts to develop, implement, and automate critical business processes to better manage the day-to-day performance of our merchants. At its core, we are seeking an individual who:

Part Operator Part Strategist: You see the forest from the trees. You have the ability to get into the weeds with your clients while also establishing a vision for both their and our growth.
Remains Calm, Cool & Collected: You find focus in fast-paced, sometimes ambiguous environments. Whether it's a new challenge for you or the organization, you welcome them with open arms;
Challenges the Status Quo: You possess an insatiable appetite to solve strategic problems by quickly getting to the core of an issue through investigation, data and analysis. Whether its internal leadership or a merchant executive, you voice your opinion for the betterment of the team; and
Demonstrates Empathetic Leadership: You understand the importance of diversity in the workplace and are able to foster connections with your peers by putting people first and building personal relationships.

What You'll Do

Own and manage a portfolio of top partners; establishing key relationships enabling the growth of their business and improvement of their operations;
Act as the partner's point of contact handling inquiries, resolving conflicts, and providing solutions in a timely manner;
Engage with your portfolio and work cross-functionally with internal teams to identify and drive growth opportunities to build better features and products;
Set and track account KPI targets in a QBR context (including expansions, rollouts, and new partner initiatives);
Collaborate with leadership to set organizational strategy, and rapidly execute against it; and
Travel up to 20% per quarter, surrounding recurring Business Reviews / Partner syncs as needed

Basic Qualifications

2+ years of full-time experience in customer success, account management or strategic relationship management
Bachelors Degree

Preferred Qualifications

2+ years experience in management consulting or strategic operations
Thrives in a fast paced, growth focused environment;
Strong problem solving skills; ability to roll up your sleeves, get into the weeds of something and communicate your findings into key recommendations;
Excellent storytelling and relationship building skills;
Previous experience managing large enterprise accounts; and
Highly creative; passion to change and revolutionize the delivery industry

~~ ~~

For Chicago, IL-based roles: The base salary range for this role is USD $81,000 per year - USD $90,000 per year.

For New York City, NY-based roles: The base salary range for this role is USD $90,000 per year - USD $100,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $90,000 per year - USD $100,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

direct support manager jobs in chicago, il

Associate Customer Success Manager, Uber Direct Enterprise

Manager II, Escalation Operations

Residential Program Manager

Guest Services Manager

Inside Sales Representative Supervisor - Chicago

Manager Client Services Ops- Enterprise

Area Manager | South

Clinical Lead Supervisor (BCBA) - Pilsen (Chicago, IL)- $10,000 Sign-On Bonus

Clinical Lead Supervisor (BCBA) - Mt. Greenwood (Chicago, IL) - $10,000 Sign-On Bonus

Clinical Lead Supervisor - (BCBA) - Rogers Park

Senior Manager, Survey Operations & Client Experience (Hybrid)

Residential House Manager

Customer Service Team Lead

Team Leader / House Manager (CILA Services)

Residential Youth Program Manager

Manager, Customer Success - Enterprise Accounts

Administrative Assistant Supervisor

Manager Inside Sales Support - Chicago

House Manager

Mid-Market Customer Success Manager

I want to receive the latest job alert for direct support manager in chicago, il

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