Top 788 Front of house Jobs in Chicago, Il

Guest Service Representative
Hampton Inn & Suites Chicago-Downtown —Chicago, IL
- $26.63 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
2d
Guest Service Representative
Hiltons at McCormick Place —Chicago, IL
- $26.50 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
14d
Front Office Coordinator- The Palmer House
Hilton —Chicago, IL
- $27 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
12d
Guest Service Representative
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- $25.90 - $26.00 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
Front Desk Agent
Sonesta —Chicago, IL
- $26 - $27 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
9d
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Part Time - Guest Service Representative
Claridge House —Chicago, IL
- $21 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
The Langham Chicago —Chicago, IL
- $22.00 - $27.50 an hour
- Full-time
- Mid-level
- 3 years
- Hotel
- Free parking
- AD&D insurance
Quick Apply
3d
Reservations Agent
Four Seasons —Chicago, IL
- $25.43 - $26.93 an hour
- Weekends as needed
- US work authorization
- Military encouraged
- Computer skills
8d
Guest Services Agent
Study Hotels —Chicago, IL
- $21.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Front of House Utility Runner | Part-Time | McCormick Place Convention Center
Oak View Group —Chicago, IL
- $28.01 an hour
- Part-time
- Hospitality
- Basic math
- English
Front Desk Agent
Pyramid Hotel Group —Chicago, IL
- $25.65 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
10d
Barista
UME Tea —Chicago, IL
- From $18 an hour
- Weekends as needed
- Ability to stand for extended periods
- Communication skills
- Food Handler Certification
- Paid training
- 401(k)
Quick Apply
3d
Front of House Crew Member
Culver's —Chicago, IL
- From $17.05 an hour
- Part-time
- No education required
- Writing skills
- Quick service & fast food restaurant
- Paid training
- Paid time off
Quick Apply
Restaurant Team Member - Cashier, Server
Noodles & Company —Chicago, IL
- $17.05 - $20.00 an hour
- Part-time
- Serving
- Military encouraged
- 16+ years old
- Health insurance
- Dental insurance
Cupcake Server at Molly's Cupcakes - RiverEast
Molly's Cupcakes RiverEast —Chicago, IL
- $16 - $20 an hour + tips
- Part-time
- Serving
- Bakery
- Communication skills
- Paid time off
- Employee discount
Quick Apply
10d
Host
Victory and Vice —Chicago, IL
- $18 - $20 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
10d
Server - Streeterville
HAMPTON SOCIAL VENTURES LLC —Chicago, IL
- Part-time
- Bar
- Customer service
- Ability to walk for extended periods
Quick Apply
Brokedown Palace - Host
Happy Camper —Chicago, IL
- $19 - $22 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Front of House Team Member
Chick-fil-A —Chicago, IL
- From $17.25 an hour
- Part-time
- Serving
- No education required
- Quick service & fast food restaurant
Quick Apply

I want to receive the latest job alert for front of house in chicago, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Service Representative

Hampton Inn & Suites Chicago-Downtown -
Chicago, IL

Quick Apply

Job Details

Part-time
$26.63 an hour
2 days ago

Benefits

Paid holidays
401(k)
Paid time off
Employee discount

Qualifications

High school diploma or GED

Full Job Description

the smiling face of hospitality...front and center

What's in it for you…

Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!

About this job...

Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Requirements...

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace

Physical:

8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Quick Apply

Refine Your Search

front of house jobs in chicago, il

Guest Service Representative

Guest Service Representative

Front Office Coordinator- The Palmer House

Guest Service Representative

Front Desk Agent

Front Desk Agent - Soho House Chicago

Part Time - Guest Service Representative

Guest Service Agent

Reservations Agent

Guest Services Agent

Front of House Utility Runner | Part-Time | McCormick Place Convention Center

Front Desk Agent

Barista

Front of House Crew Member

Restaurant Team Member - Cashier, Server

Cupcake Server at Molly's Cupcakes - RiverEast

Host

Server - Streeterville

Brokedown Palace - Host

Front of House Team Member

I want to receive the latest job alert for front of house in chicago, il

Related Searches

Explore jobs in more locations

the smiling face of hospitality...front and center

What's in it for you…

About this job...

What you'll be doing...

Requirements...

Experience & Education:

Communication:

Physical:

About First Hospitality…

Job Seeker Tools

Employer Tools

Browse

Stay Connected