Top 109 Guest services coordinator Jobs in Chicago, Il

Reservations Coordinator
Study Hotels —Chicago, IL
- $25 an hour
- Weekends as needed
- Writing skills
- English
- Residential
- Paid holidays
- Health insurance
Quick Apply
Groups Coordinator
Marriott International, Inc —Chicago, IL
- $28.12 - $28.87 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
14d
Group Housing Coordinator
Marriott International, Inc —Chicago, IL
- $28.12 - $28.87 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
12h
Guest Services Coordinator
Kirkland and Ellis —Chicago, IL
- $51,000 - $72,000 a year
- Overtime
- Microsoft Word
- Mid-level
- Residential
- Health insurance
- Paid time off
14d
Workplace Experience Sr Coordinator - Chicago, IL
CBRE —Chicago, IL
- $58,000 - $63,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Housekeeping Office Coordinator
Hyatt Regency Chicago —Chicago, IL
- $27.75 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Office
- Paid holidays
- Health insurance
14d
Operations Coordinator
The University of Chicago —Chicago, IL
- $65,000 - $85,000 a year
- Full-time
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Paid time off
Hospitality and Event Coordinator
Polsinelli PC —Chicago, IL
- $65,000 - $80,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Free parking
- AD&D insurance
Guest Experience & Hospitality Coordinator
McDermott Will & Emery —Chicago, IL
- $62,000 - $78,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
RAISED Coordinator
Marriott International, Inc —Chicago, IL
- $27.44 an hour
- Full-time
- Hotel
- High school diploma or GED
- 1 year
Quality Data Coordinator
Insight —Chicago, IL
- $41 - $50 an hour
- Hospital
- 5 years
- System design
- Disability insurance
- Health insurance
Quick Apply
Department Coordinator
The University of Chicago —Chicago, IL
- $28.27 - $36.58 an hour
- Weekends as needed
- Background check
- Google Workspace
- Oracle
- Health insurance
- Paid time off
11d
Workplace Coordinator
Striden —Chicago, IL
- $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
14d
Client Experience & Events Coordinator
Krueger International Incorporated —Chicago, IL
- $28 - $34 an hour
- Full-time
- Organizational skills
- Business Administration
- Budgeting
- Paid holidays
- Disability insurance
Quick Apply
Guest Coordinator
Ulta Beauty, Inc. —Chicago, IL
- $17.05 - $24.00 an hour
- Part-time
- High school diploma or GED
- Fair chance
- Computer skills
- Dental insurance
- Paid time off
Part-Time Workplace Experience Coordinator (Contractor)
Nexxen —Chicago, IL
- $22 - $28 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- Administrative experience
Quick Apply
Workplace Experience Coordinator
Gensler —Chicago, IL
- $56,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid holidays
2d
MDS Coordinator RN
Avantara Lincoln Park —Chicago, IL
- $40 - $50 an hour
- Full-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Disability insurance
- Health insurance
Quick Apply
Catering by Michaels Sales: Event Coordinator
Catering by Michaels —Morton Grove, IL
- $55,000 - $150,000 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Dental insurance
- 401(k)
Quick Apply
Concierge Coordinator
Insight —Chicago, IL
- $20 - $22 an hour
- Hospital
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply

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guest services coordinator jobs near chicago, il

Reservations Coordinator

Study Hotels -
Chicago, IL

Quick Apply

Job Details

Full-time
$25 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Employee relationship building
English

Full Job Description

The Reservations Coordinator is responsible for providing genuine hospitality and the highest quality of service to our guests. This position is a member of the front office team and acts as a liaison between Sales, Front Office, and the University.

Pay Rate: $25.00

ESSENTIAL DUTIES & RESPONSIBILITIES:

Handle incoming phone calls, emails, and online reservation inquiries.
Process new reservations, modifications, and cancellations accurately.
Provide guests with information about room types, rates, hotel amenities, promotions, and university information.
Maintain accurate guest records for high-priority university dates.
Verify guest information and ensure reservation details and billing are accurate.
Coordinate with the sales department and input group rooming lists and bookings.
Foster a professional rapport with university contacts and parents.
Develop and maintain professional relationships with all associates. Inform the manager of any reservation related issues and how to resolve them.
Assist in booking and blocking all rooms according to required standards.
Monitor, audit, and maintain billing and reservation information across systems, identifying and correcting discrepancies to support efficient operations and revenue accuracy.
Attend sales and front office meetings, weekly.
Maintain knowledge on all room types, availability, and rates.
Attend to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints.
Act as front desk support as needed.
Ensure total awareness of arriving VIP’s; communicate them as needed.
Coordinate with the front desk, housekeeping, and other departments to meet guest requests.
Maintain a safe and clean work environment.
Perform other duties as assigned by leadership.
Ensure compliance to all security and safety standards and adhere to optimal utilization of all hotel’s software systems.

Experience:

One year in a customer facing role.

Skills & Abilities:

Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
Ability to positively communicate and interact with all hotel departments.
Excellent verbal and written interpersonal communication skills.
Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
Flexibility to work any shift, including evenings, weekends,
and holidays.
Proficiency in English required.

About Us:

The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance in Chicago, Illinois.

The 167-room hotel features a full array of suites, including our signature Study accommodations, a 100 seat Restaurant/Tavern, 4,700 SF of banquet/meeting space including a 2,500 SF Winter Garden, specifically designed for social events, a state of the art fitness center. The hotel offers discovery and connection areas for purposeful guest interaction, including active gallery space, cultural programming, and unique touches such as custom writing desks complete with postcards to encourage guests to connect with family and friends - postage free. Guest rooms and public spaces are filled with natural light with a bright, uplifting palette of textures and natural materials, reflective of contemporary residential living.

Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

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Refine Your Search

guest services coordinator jobs in chicago, il

Reservations Coordinator

Groups Coordinator

Group Housing Coordinator

Guest Services Coordinator

Workplace Experience Sr Coordinator - Chicago, IL

Housekeeping Office Coordinator

Operations Coordinator

Hospitality and Event Coordinator

Guest Experience & Hospitality Coordinator

RAISED Coordinator

Quality Data Coordinator

Department Coordinator

Workplace Coordinator

Client Experience & Events Coordinator

Guest Coordinator

Part-Time Workplace Experience Coordinator (Contractor)

Workplace Experience Coordinator

MDS Coordinator RN

Catering by Michaels Sales: Event Coordinator

Concierge Coordinator

I want to receive the latest job alert for guest services coordinator in chicago, il

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