Top 173 Home based answering service Jobs in Chicago, Il

Call Service Representative
Ivy Hall —Chicago, IL
- $18 - $20 an hour
- Weekends as needed
- Hybrid work
- Spanish
- English
- Ability to sit for extended periods
- Health savings account
- Paid holidays
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12d
On-Call Crisis Worker
Alternatives, Inc —Chicago, IL
- $27.59 an hour
- Part-time
- Hospital
- Bachelor of Science
- Driver's License
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OFFICE ASSOCIATE, OPT 1
State of Illinois —Chicago, IL
- $49,728 - $65,148 a year
- Full-time
- High school
- Office
- Administrative experience
- Paid parental leave
- Paid holidays
11d
Scheduling Coordinator
Stewart Title Guaranty Company —Chicago, IL
- $42,348.94 - $70,581.56 a year
- Online Application
- Office
- High school diploma or GED
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Physical Therapy Aide
Athletico Physical Therapy —Chicago, IL
- $16.60 - $20.00 an hour
- Overtime
- Physical & Rehabilitation Medicine
- English
- Clinic
- Employee assistance program
- Employee discount
Registered Client Service Associate
Stifel —Chicago, IL
- $46,900 - $70,200 a year
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Residential Cleaner — Wendy Nest Cleaning Co
Building Invisible Heroes LLC —Chicago, IL
- From $16.50 an hour
- Part-time
- Spanish
- 7 years
- Sanitation
- Paid time off
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Assistant Property Manager
High Fidelity Realty —Chicago, IL
- $50,000 - $60,000 a year
- Full-time
- Google Workspace
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
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Full Time Sales Associate
La-Z-Boy Inc. —Glenview, IL
- $13 - $16 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid training
- Paid holidays
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Entry-Level Marketing & Sales Associate
The Catalyst Corporation —Oak Brook, IL
- $700 - $900 a week
- Weekends as needed
- Hospitality
- 18 years or older
- Public speaking
- Paid training
- Health insurance
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Receptionist
Stewart Title Guaranty Company —Oak Lawn, IL
- $31,200.00 - $49,026.16 a year
- Online Application
- Office
- High school diploma or GED
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
10d
Receptionist - Maple Glen
Maple Glen —Glen Ellyn, IL
- $16.00 - $16.50 an hour
- Part-time
- Pass drug screening
- Office
- Criminal background check
- Health savings account
- Paid holidays
Quick Apply
Warehouse Part Time Overnight
Lowe's —Chicago, IL
- $17.05 - $19.05 an hour
- Part-time
- Bilingual
- Forklift
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
3d
Veterinary Hospital Receptionist
Petco —Norridge, IL
- $15.00 - $19.95 an hour
- Part-time
- High school diploma or GED
- Cleaning
- Computer skills
- Health insurance
- 401(k)
Warehouse Part Time Days
Lowe's —Chicago, IL
- $17.05 - $19.05 an hour
- Part-time
- Bilingual
- Forklift
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
3d
Health Technician (Dietetic)
US Veterans Health Administration —Chicago, IL
- $45,538 - $59,200 a year
- Online Application
- Background check
- High school
- Writing skills
10d
Sales Associate
CB2 —Chicago, IL
- $17.05 - $21.25 an hour
- Part-time
- Merchandising
- US work authorization
- Fair chance
- Store discount
- Disability insurance
CCHIP INTEGRATED CARE SPECIALIST
Cook County Health & Hospitals System —Chicago, IL
- $45,796 - $51,813 a year
- Weekends as needed
- Microsoft Excel
- Computer literacy
- Pass drug screening
- Paid holidays
- Health insurance
Medical Assistant
Strive Health —Chicago, IL
- $23.88 - $27.00 an hour
- Email
- Hybrid work
- CPR Certification
- Vital signs
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
4d
Office Manager/ Operations Coordinator
Fulton Revivals Painting Co. —Chicago, IL
- $28 - $30 an hour
- Part-time
- Customer service
- 5 years
- Office
- Paid time off
- Flexible schedule
Quick Apply
12d

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home based answering service jobs near chicago, il

Call Service Representative

Ivy Hall -
Chicago, IL

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Job Details

Full-time
$18 - $20 an hour
12 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
Employee discount
Pet insurance

Qualifications

Phone communication
De-escalation techniques
Conflict de-escalation
Customer support experience within retail industry
Retail store experience
Retail store product knowledge
Technical Proficiency

Full Job Description

About Ivy Hall

Ivy Hall is Illinois’s premier sensory cannabis dispensary, redefining the retail experience through warmth, education, and style. As the state’s first sensory dispensary, we combine immersive atmospheres, thoughtful product curation, and concierge-level service.

Our mission is to demystify cannabis with friendly guidance, premium products, and a commitment to community. With locations across Chicago and Illinois, Ivy Hall is more than a dispensary—it’s a community hub and destination of discovery, inspiring connection and redefining cannabis retail through creativity and innovation.

Bilingual (Spanish/English) candidates are strongly encouraged to apply!!

Job Summary

We are looking for an energetic, customer-focused Call Center Representative to be the voice of our dispensary. This position plays a critical role in creating exceptional customer experiences by assisting guests over the phone with placing orders, answering product questions, resolving concerns, and ensuring every interaction reflects our commitment to hospitality.

The ideal candidate thrives in a fast-paced environment, is comfortable juggling multiple tasks at once, and brings previous customer service experience — cannabis or wellness retail background is a strong plus.

Why Join Us?

In addition to a hybrid work schedule and competitive hourly pay ($18–$20/hour), Ivy Hall offers medical, dental, and vision insurance, a 401(k) with optional HSA/FSA, paid vacation and holidays, an Employee Assistance Program, pet insurance, and employee discounts (where applicable) — plus the chance to grow within a fast-expanding cannabis company alongside a passionate, customer-first team!

Key Responsibilities

Customer Interaction & Service
- Answer incoming customer calls in a professional, friendly, and efficient manner
- Assist customers with online and phone orders
- Deliver an exceptional hospitality experience with every interaction
- Resolve customer concerns using strong de-escalation and conflict-resolution techniques
Product & Policy Knowledge
- Provide accurate information regarding cannabis products, promotions, loyalty programs, and store policies
- Stay current on cannabis products, regulations, and company promotions
Systems & Documentation
- Navigate multiple computer systems while speaking with customers
- Document customer interactions accurately and thoroughly
Collaboration & Performance
- Communicate with dispensary teams to resolve order or customer issues
- Work closely with cross-functional teams, contributing feedback and field intelligence
- Meet call quality, productivity, and customer satisfaction expectations

Key Qualities

Positive, solutions-oriented attitude
Exceptional customer service skills
Strong attention to detail
Ability to remain calm under pressure
Team player with excellent communication skills
Dependable, punctual, and self-motivated
Passion for cannabis education and creating memorable customer experiences

Requirements

Education & Experience
- Previous Call Center or Contact Center experience
- Previous Budtender or Cannabis Retail experience
- Strong knowledge of cannabis products, consumption methods, and customer education
- Cannabis industry or wellness-related experience strongly preferred
Technical Skills
- Ability to type quickly and accurately while maintaining high-quality interactions
- Computer savvy with the ability to quickly learn new software
- Proven ability to multitask across multiple applications while maintaining excellent customer service
- Experience using POS, CRM, or order management systems (preferred)
- Experience with online ordering platforms (preferred)
Soft Skills
- Excellent organizational and time management skills
- Strong communication skills, both verbal and written, with the ability to convey information clearly and professionally
- Experience handling difficult conversations and utilizing de-escalation techniques
- Bilingual candidates are encouraged to apply (preferred)
Additional Requirements
- Reliable high-speed internet and a distraction-free remote work environment
- Open availability during business operating hours, including evenings, weekends, and holidays as needed

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to sit for extended periods, communicate effectively over the phone, and maintain focus and accuracy while multitasking across computer systems during high call volumes.

Hearing: Ability to communicate with customers by phone and accurately understand spoken information, with or without a hearing aid or other assistive device
Vision: Ability to read and enter information using a computer screen for extended periods, with or without corrective lenses

Working Environment

Work is performed remotely in a home office setting. The noise level is usually moderate. These characteristics represent those individual encounters while performing the essential functions of this role.

Ivy Hall is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

home based answering service jobs in chicago, il

Call Service Representative

On-Call Crisis Worker

OFFICE ASSOCIATE, OPT 1

Scheduling Coordinator

Physical Therapy Aide

Registered Client Service Associate

Residential Cleaner — Wendy Nest Cleaning Co

Assistant Property Manager

Full Time Sales Associate

Entry-Level Marketing & Sales Associate

Receptionist

Receptionist - Maple Glen

Warehouse Part Time Overnight

Veterinary Hospital Receptionist

Warehouse Part Time Days

Health Technician (Dietetic)

Sales Associate

CCHIP INTEGRATED CARE SPECIALIST

Medical Assistant

Office Manager/ Operations Coordinator

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