Top 5505 Senior client services Jobs in Chicago, Il

Sat & Sun - Remote Care Coordinator - Chicago, IL
Open Arms & FCS —Chicago, IL
- $28 - $32 an hour
- Part-time
- Remote
- Mid-level
- 3 years
- Continuous improvement
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Physical Therapist
Oasis Therapy Services —Prospect Heights, IL
- $38 - $55 an hour
- Full-time
- CPR Certification
- Skilled nursing facility
- BLS Certification
Quick Apply
8d
Certified Occupational Therapist Assistant (COTA)
Oasis Therapy Services —Burr Ridge, IL
- $25 - $35 an hour
- Full-time
- Skilled nursing facility
- Mid-level
- In-person
Quick Apply
8d
Senior Freight Broker
Vista Trans Logistics —Glen Ellyn, IL
- $70,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Business development
- Health insurance
- Paid time off
Quick Apply
Director, Disability Employment Services
JCFS Chicago —Skokie, IL
- $79,000 - $84,000 a year
- 7 years
- Experience working with individuals with disabilities
- Licensed Clinical Social Worker
- Paid parental leave
- Paid holidays
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Senior Commercial General Liability Claims Adjuster
TheBest Claims Solutions —Chicago, IL
- $150,000 - $180,000 a year
- Full-time
- 7 years
- Office
- Bachelor's degree
Senior Tax Professional – In-Store
Intuit —Chicago, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Director of Business Development
Naylor LLC —Schaumburg, IL
- Full-time
- Hybrid work
- 6 years
- Senior level
- Communication skills
Quick Apply
Senior Tax Professional – In-Store
Intuit —Evanston, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
14d
Tax Manager
Dades, Roberts & Co —Skokie, IL
- $85,000 - $130,000 a year
- Full-time
- CPA
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
4d
CDL - Bus Driver
Echo Windy City LLC —Broadview, IL
- Clean driving record
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Automotive Internet Sales Representative
TG Wheeling LLC —Wheeling, IL
- $40,000 - $65,000 a year
- Online Application
- Dealership
- Research
- Driver's License
- Paid training
- AD&D insurance
Quick Apply
Marketing Coordinator
Custom Home Care —Chicago, IL
- $60,000 - $65,000 a year
- Weekends as needed
- Marketing
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Senior Tax Expert – Retail
Intuit —Cicero, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Senior Tax Expert – Retail
Intuit —Des Plaines, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
14d
Senior Plumbing Engineer
Clayco —Chicago, IL
- $115,000 - $150,000 a year
- Full-time
- Bachelor of Science
- Residential
- Team management
- Paid holidays
- Disability insurance
Quick Apply
Senior Tax Professional – In-Store
Intuit —Park Ridge, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d
Senior Process Designer
Clayco —Chicago, IL
- $105,000 - $135,000 a year
- Full-time
- Residential
- Mentoring
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Regional CS Operation Manager - Midwest
Eletric80 —Chicago, IL
- $120,000 - $140,000 a year
- Full-time
- 7 years
- Up to 50% travel
- Engineering
- Disability insurance
- Health insurance
Senior Tax Professional – In-Store
Intuit —Niles, IL
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
7d

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senior client services jobs near chicago, il

Sat & Sun - Remote Care Coordinator - Chicago, IL

Open Arms & FCS
Chicago, IL

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Job Details

Part-time
$28 - $32 an hour

Qualifications

Customer relationship building
Team leadership
Managing clients in a customer support role
Productivity software
Managing patients as a clinical case manager
Healthcare software applications

Full Job Description

Open Arms Solutions is a premier private duty home care provider dedicated to helping seniors live independently and with dignity in the comfort of their own homes in Chicago area. We are looking for a compassionate and driven Community Care Coordinator to join our team and help us deliver exceptional care and support to our clients and caregivers on Saturdays and Sundays in a remote capacity.

Hours: Saturday & Sunday, 8 a.m. to 4 p.m.

About the Role

The Weekend Remote Care Coordinator is a key member of the Open Arms team and reports directly to the Executive Director. This role is responsible for ensuring exceptional service delivery for clients and supporting the professional growth and performance of caregivers at one of our premier communities in the western Chicago suburbs. The ideal candidate is proactive, empathetic, highly organized, and experienced in the senior care service industry, with strong skills in partner relations, client relations, and staff coordination.

Responsibilities

Serve as the primary weekend liaison with community partners (Activities Directors, Executive Directors, Resident Committees, and Sales/Marketing teams) via phone, email, and virtual channels.
Collaborate with non‐competing senior care providers (PT/OT, hospice, and home health partners) to support coordinated weekend care and handoffs.
Conduct remote, in‐depth consultations and assessments with clients and families to develop tailored care plans that address medical, functional, and lifestyle needs.
Guide clients and families through the intake and registration process (virtually or by phone), including care planning and budgeting for ongoing in‐home services.
Manage a weekend caseload as the main point of contact, monitoring active clients, addressing issues in real time, and ensuring a seamless, high‐quality experience.
Coordinate emergency coverage when scheduled caregivers are unable to work weekend shifts, partnering closely with scheduling and on‐call leadership.
Support weekend hiring and staffing decisions by providing input on caregiver performance, reliability, and fit, and reinforcing service standards with weekend staff.
Match weekend and on‐call caregivers to clients based on skill set, experience, personality, and lifestyle preferences to promote continuity and strong relationships.
Conduct regular virtual quality assurance check‐ins with clients and families over the weekend to confirm care plans are being followed and satisfaction remains high.
Anticipate evolving client and family needs that surface over the weekend and offer proactive solutions and recommendations, handing off clearly to weekday teams.
Act as a dedicated weekend liaison between clients, families, customer service, and scheduling teams to promote clear communication and rapid issue resolution.
Maintain accurate, thorough, and confidential records for both clients and caregivers, updating weekend activity and escalations for weekday follow‐up.
Work scheduled Saturday and Sunday remote shifts to support urgent needs and demonstrate a commitment to 24/7 client well‐being.
Provide feedback to leadership on weekend trends, gaps, and opportunities to continuously improve service offerings and weekend operations.
Participate as a weekend “super user” of cloud‐based business systems, supporting process improvements and ensuring weekend workflows are correctly followed.

Qualifications

3–5 years of experience in a high-touch, client-facing role, preferably in senior care, private duty, or hospitality.
Proven experience in care management, managing complex client relationships, and supporting or leading a team of professional caregivers.
Strong communication, interpersonal, and problem-solving skills, with a high degree of discretion and professionalism.
Knowledge of ADLs and IADLs for senior care clients.
Experience working in a private duty/home care service company.
Exceptional organizational skills and attention to detail.
Proactive, service-oriented mindset with a genuine passion for providing extraordinary care.
Proficiency in WellSky or other care management software and Microsoft Office 365.

Why Join Us?

At Open Arms, we value our team as much as we value our clients. You'll be part of a supportive and collaborative environment where your contributions are recognized and your passion for care is celebrated. We offer a competitive hourly wage and the opportunity to make a meaningful impact every day.

Ready to Make a Difference?

We look forward to hearing from you!

Quick Apply

Refine Your Search

senior client services jobs in chicago, il

Sat & Sun - Remote Care Coordinator - Chicago, IL

Physical Therapist

Certified Occupational Therapist Assistant (COTA)

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Director, Disability Employment Services

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Marketing Coordinator

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Regional CS Operation Manager - Midwest

Senior Tax Professional – In-Store

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