Top 5469 Sr analyst, global customer service Jobs in Chicago, Il

Sr Analyst, Global Customer Service
Baxter —Deerfield, IL
- $80,000 - $110,000 a year
- Weekends as needed
- Bilingual
- HIPAA
- Mid-level
- Paid parental leave
- Employee stock purchase plan
Manager, Customer Support
Intercom —Chicago, IL
- $109,000 - $130,000 a year
- Hybrid work
- Writing skills
- Office
- 3 years
- Paid parental leave
- Health insurance
Senior Analyst - Digital Governance (Remote)
United Airlines —Chicago, IL
- $112,480 - $146,540 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Finance
- Paid holidays
- Disability insurance
Senior Data Analyst
Scorpion Enterprises, LLC —City of Chicago, IL
- $100,000 - $110,000 a year
- Remote
- Marketing
- Mid-level
- SQL
- Paid parental leave
- Health insurance
Office Coordinator
Adyen —Chicago, IL
- $72,000 - $90,000 a year
- Mid-level
- Office
- Fair chance
Associate Customer Success Management
Censis —Chicago, IL
- $62,900 - $105,000 a year
- Surgery
- Mid-level
- Communication skills
10d
Support Analyst
Sentinel —Downers Grove, IL
- $70,000 - $100,000 a year
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Disability insurance
- Health insurance
Legal Counsel
NewCold —Chicago, IL
- $145,000 - $165,000 a year
- Full-time
- Office
- Senior level
- Commercial
- Paid holidays
- Disability insurance
Packaging Engineer
Silgan Closures —Downers Grove, IL
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Continuous improvement
- AD&D insurance
- Paid holidays
Product Engineer
Bird-X —Elmhurst, IL
- $100,000 - $125,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Plant Engineer
Linde Gas US —Gary, IN
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Instructor
Trumpf —Chicago, IL
- $36.77 - $44.95 an hour
- Full-time
- Classroom
- Engineering
- Mid-level
Execution Services Analyst
Phillip Capital Inc. —Chicago, IL
- $95,000 - $115,000 a year
- Email
- Hybrid work
- Background check
- Computer Science
- 5 years
- Free parking
- Paid parental leave
Quick Apply
Solutions Architect
RL Canning —Chicago, IL
- $140,000 - $160,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- 8 years
- AD&D insurance
- Paid holidays
PLC Commissioner
WITRON Integrated Logistics, Inc —Arlington Heights, IL
- System design
- Mid-level
- Travel
- AD&D insurance
- Disability insurance
Quick Apply
International Trade Compliance Manager
Ace Hardware Corporation —Oak Brook, IL
- $137,700 - $175,600 a year
- Full-time
- Spanish
- 7 years
- English
- Paid holidays
- Disability insurance
Senior Private Banker, Ultra High Net Worth
BMO Financial —Chicago, IL
- $102,000 - $190,000 a year
- Part-time
- 7 years
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
Vehicle System Integration Lead
HYDAC TECHNOLOGY CORPORATION —Glendale Heights, IL
- $130,000 - $145,000 a year
- 5 years
- Word processing
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Electrician - Metals Manufacturing
Thunderbird LLC. —Elk Grove Village, IL
- $40 an hour
- On call
- Mechanic experience
- 5 years
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Corporate Paralegal
Mauser Packaging Solutions —Oak Brook, IL
- $85,670.79 - $120,000.00 a year
- Full-time
- Background check
- 7 years
- Office
- Health savings account
- Health insurance
Quick Apply
4d

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sr analyst, global customer service jobs near chicago, il

Sr Analyst, Global Customer Service

Baxter -
Deerfield, IL

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Job Details

$80,000 - $110,000 a year

Benefits

Paid parental leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Employee discount

Qualifications

Customer communication

Full Job Description

Req # 199336 Location Deerfield, Illinois, United States Additional locations Skaneateles, NY Job Category Supply Chain Date posted 07/15/2026

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Your role at Baxter

Responsible for analyzing complex data sets, developing and maintaining advanced data models and algorithms, and using statistical and machine learning techniques to drive business insights.

What you'll be doing

Analyze complex data sets to identify trends, patterns, and insights
Develops and maintains reports, dashboards, and other visualizations to communicate findings.
Develop and maintain advanced data models and algorithms to drive business insights
Use statistical and machine learning techniques to analyze and interpret data
Develop and maintain dashboards and reports to communicate insights to stakeholders.
Implement quality protocols and procedures to ensure HIPAA compliance and adherence to Baxter's privacy and security policies. Ensure compliance with governmental and regulatory requirements.
Design and develop key performance indicators (KPIs) and tracking reports to assist in the management of service and/or operations organization.
Work collaboratively with cross-functional stakeholders, serving as a key liaison between teams.
Investigate and address internal and external customer concerns and recommend solutions to improve employee and customer satisfaction.
Extrapolate and analyze data to inform decision-making and drive business decisions.
Collaborate with stakeholders to ensure alignment of needs and requirements.
Implement quality protocols and procedures to ensure compliance and adherence to governmental and regulatory requirements.
Design and develop key performance indicators and metrics to assist in the management of the service and operations organization
Provide data and analytics to inform decision-making and drive business decisions.
Responsible for providing support for ad-hoc analysis and special projects
Other duties as assigned (<20%)

What you'll bring

Associate or Bachelor’s degree preferred or relevant work experience
3-5 years of experience in data analysis, business analysis, or a related field
Strong analytical and problem-solving skills
Previous experience in a customer-facing role
Knowledge of medical products or the healthcare industry
Proficient with data analysis and reporting tools (e.g., Excel, DAS, Cognos)
Proficient with data preparation, data visualization, and specialized/advanced business intelligence tools (e.g., Power BI, Tableau, Snowflake)
Familiar with ERP systems (e.g. JDE, SAP)
Experience with customer relationship management (CRM) software (Salesforce)
Experience in data mining software (e.g., Celonas)
Excellent communication, interpersonal, and problem-solving skills
Bilingual or multilingual skills are a plus
Ability to collaborate and communicate effectively on complex topics with non-technical stakeholders.
Ability to work in a fast-paced environment and handle multiple priorities
Functional knowledge of Microsoft Office
Ability to learn and adapt to new systems, processes, and products
Strong attention to detail and accuracy
Ability to work a flexible schedule, including evenings and weekends (as needed)

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Refine Your Search

sr analyst, global customer service jobs in chicago, il

Sr Analyst, Global Customer Service

Manager, Customer Support

Senior Analyst - Digital Governance (Remote)

Senior Data Analyst

Office Coordinator

Associate Customer Success Management

Support Analyst

Legal Counsel

Packaging Engineer

Product Engineer

Plant Engineer

Instructor

Execution Services Analyst

Solutions Architect

PLC Commissioner

International Trade Compliance Manager

Senior Private Banker, Ultra High Net Worth

Vehicle System Integration Lead

Electrician - Metals Manufacturing

Corporate Paralegal

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