Top 4192 Community director Jobs in Chicago Il

Community Director
Associa-Chicagoland —Chicago, IL
- $100,000 - $125,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Public speaking
- Health insurance
- Dental insurance
Quick Apply
Director of Programs
Academy for Urban School Leadership —Chicago, IL
- $105,000 - $110,000 a year
- Full-time
- Hybrid work
- 7 years
- Writing skills
- Research
- 403(b) matching
- Paid holidays
Quick Apply
DIRECTOR OF COMMUNICATIONS AND COMMUNITY ENGAGEMENT
Homewood-Flossmoor High School —Flossmoor, IL
- $150,000 a year
- High school
- Marketing
- Word processing
Executive Director, Community Hub
YMCA of Metropolitan Chicago —Chicago, IL
- $90,000 - $120,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
- Paid holidays
- Dental insurance
Quick Apply
Director of Community Development and Economic Development
Village of Morton Grove —Morton Grove, IL
- Full-time
- Office
- Residential
- Business development
Quick Apply
Director of Accountability
Homewood-Flossmoor High School —Flossmoor, IL
- $150,000 a year
- Continuous improvement
- Senior level
- Public school
Director, Community Engagement - Native / Tribal Communities (Chicago / Hybrid)
Feeding America —Chicago, IL
- $127,932 - $132,932 a year
- Full-time
- Office
- 8 years
- Presentation skills
10d
OCJ - Director of Juvenile Redeploy Services
Circuit Court of Cook County, Illinois —Chicago, IL
- $150,000 a year
- Full-time
- Pass drug screening
- Office
- Master's degree
Quick Apply
5d
Executive Director - US
Keep A Child Alive —Chicago, IL
- $200,000 - $250,000 a year
- Remote
- Continuous improvement
- Critical & Intensive Care
- Children
Quick Apply
Director - Community Care Coordination
Catholic Charities of the Archdiocese of Chicago —Chicago, IL
- $80,000 - $90,000 a year
- Background check
- Bachelor of Science
- Licensed Clinical Social Worker
Director of Program Services
Westside Justice Center —Chicago, IL
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Director of Partner Relations and Support
GREATER CHICAGO FOOD DEPOSITORY —Chicago, IL
- $110,000 - $120,000 a year
- Full-time
- 7 years
- Office
- Master's degree
- Disability insurance
- Dental insurance
Senior Director of Program Strategy and Impact
Centers For New Horizons Inc —Chicago, IL
- $100,000 - $120,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Children
- Paid holidays
- Health insurance
Director of Programs
Academy for Urban School Leadership (AUSL) —Chicago, IL
- $105,000 - $110,000 a year
- Full-time
- 7 years
- Writing skills
- Research
- 403(b) matching
- Health savings account
Quick Apply
12d
Director of Community Health Programs
Near North Health Service Corporation —Chicago, IL
- $91,000 - $121,000 a year
- Full-time
- Management
- Children
- Senior level
- Commuter assistance
- Health savings account
Quick Apply
11d
Laboratory Schools: Assistant Athletics Director
The University of Chicago —Chicago, IL
- $73,600 - $95,250 a year
- Weekends as needed
- Background check
- School experience
- High school
- Health insurance
- Paid time off
Museum Educator, Community Engagement
The University of Chicago —Chicago, IL
- $62,000 - $66,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Paid time off
Director - Living Property Operations
Hines —Chicago, IL
- $165,700 - $223,700 a year
- 7 years
- Marketing
- Residential
11d
Assistant Director of Alternative Programs
National Louis University —Chicago, IL
- $65,187 - $94,520 a year
- Full-time
- Senior level
- Communication skills
- Health insurance
- Paid time off
Director, Peace
John D. and Catherine T. MacArthur Foundation —Chicago, IL
- From $210,100 a year
- Full-time
- Hybrid work
- 11+ years
- Office
- Travel
- Health insurance

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Community Director

Associa-Chicagoland -
Chicago, IL

Quick Apply

Job Details

Full-time
$100,000 - $125,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Community relations
Customer communication
Teamwork
Customer relationship building
Collaboration with board members
Incident Escalation
Managing clients in a customer support role
Bachelor's degree
Customer relationship management
Property management company experience
CMCA
Business Administration
Business operations
Project leadership
Process management
General management
Board relations

Full Job Description

The Licensed Community Director provides strategic leadership, operational oversight, and coaching support to Community Managers, Assistant Directors, and other branch team members. This role serves as a key partner to the Vice President of Operations in driving client satisfaction, employee engagement, client retention, operational excellence, and financial performance.

The Community Director acts as a mentor, coach, and resource for management staff while helping ensure communities receive exceptional service. The position requires strong leadership abilities, financial acumen, relationship management skills, and a thorough understanding of community association management operations.

The Community Director serves as an additional layer of support for Community Managers and leadership teams by facilitating problem resolution, promoting accountability, developing talent, and strengthening client relationships.

Essential Duties and Responsibilities

Leadership & Team Development

Provide direct leadership, coaching, and mentorship to Community Managers and Assistant Directors.
Conduct regular one-on-one meetings with direct reports.
Partner with managers to establish professional development goals.
Support employee engagement and retention initiatives.
Assist with performance management conversations and employee development planning.
Provide training and onboarding support for new managers and team members.
Foster a culture of accountability, collaboration, and continuous improvement.
Identify future leaders and support succession planning efforts.

Client Relations & Retention

Build and maintain strong relationships with Board Members and key client stakeholders.
Partner with managers to improve client satisfaction and community performance.
Participate in client retention meetings and strategic client reviews.
Address high-level client concerns and escalate issues as appropriate.
Assist with resolution of complex customer service issues and board concerns.
Support managers in navigating difficult board relationships and challenging situations.
Monitor client satisfaction trends and proactively identify retention risks.

Operational Leadership

Monitor branch operations and community performance metrics.
Review community deliverables and ensure service expectations are met.
Assist with oversight of community transitions, including onboarding and offboarding of communities.
Support implementation of operational initiatives and process improvements.
Review workloads and staffing needs to ensure appropriate resource allocation.
Partner with leadership to maintain consistency across management practices.
Serve as a resource for managers on community operations, inspections, projects, and governance matters.

Financial Oversight

Review community financial statements and budgets with managers.
Partner with accounting teams to address financial escalations and concerns.
Monitor budget performance and identify areas of risk.
Assist managers and boards with budget planning and financial discussions.
Review reserve funding strategies and major project planning.
Support financial accountability and stewardship across managed communities.

Talent Acquisition & Training

Partner with Human Resources and leadership on recruitment efforts.
Participate in interviewing and candidate selection processes.
Assist with onboarding and training initiatives.
Support the development of Community Manager training programs.
Identify skill gaps and recommend development opportunities.
Encourage professional education and industry certifications.

Strategic Planning & Business Development

Participate in branch leadership meetings and planning sessions.
Support business development efforts, including client presentations and relationship-building activities.
Assist with strategic initiatives designed to improve operational efficiency, employee engagement, and client retention.
Analyze trends, performance metrics, and operational data to make informed recommendations.
Contribute to branch growth and organizational success.

Knowledge, Skills, and Abilities

Leadership

Strong leadership presence and coaching ability
Ability to motivate, develop, and hold employees accountable
Excellent interpersonal and relationship-building skills
Strong conflict resolution and problem-solving abilities

Business Acumen

Strong understanding of community association management operations
Ability to evaluate business performance and operational effectiveness
Knowledge of strategic planning and organizational development
Ability to prioritize competing responsibilities

Financial Skills

Knowledge of financial statements, budgets, and reserve planning
Understanding of financial analysis and reporting
Ability to communicate financial information to non-financial audiences

Communication Skills

Exceptional verbal and written communication abilities
Professional presentation and public speaking skills
Ability to communicate effectively with boards, homeowners, employees, vendors, and executive leadership

Technology Skills

Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, Teams, and SharePoint
Ability to utilize reporting tools and dashboards to support decision-making
Strong organizational and documentation skills

Education and Experience

Required

7+ years of community association, property management, or related operational leadership experience
3+ years of leadership, supervisory, or management experience
Experience working directly with Boards of Directors and community stakeholders
Experience managing escalations, client relationships, and operational performance
CMCA designation

Preferred

Bachelor's Degree in Business, Management, Human Resources, Finance, or related field
AMS designation
PCAM designation
Experience leading multi-community portfolios

Key Performance Indicators (KPIs)

The Community Director's success may be measured by:

Client retention rates
Employee retention and engagement
Training and development effectiveness
Performance management completion
Community deliverable compliance
Leadership development of managers
Client satisfaction scores
Escalation resolution effectiveness
Operational efficiency metrics
Branch performance goals

Ideal Community Director

The ideal Community Director is a servant leader who combines operational expertise with strong people leadership. They build trust with clients, develop high-performing teams, proactively solve problems, and create a culture of accountability and excellence. They are viewed as a trusted advisor by Boards, a coach by managers, and a strategic partner by executive leadership.

Pay: $100,000.00 - $125,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

community director jobs in chicago il

Community Director

Director of Programs

DIRECTOR OF COMMUNICATIONS AND COMMUNITY ENGAGEMENT

Executive Director, Community Hub

Director of Community Development and Economic Development

Director of Accountability

Director, Community Engagement - Native / Tribal Communities (Chicago / Hybrid)

OCJ - Director of Juvenile Redeploy Services

Executive Director - US

Director - Community Care Coordination

Director of Program Services

Director of Partner Relations and Support

Senior Director of Program Strategy and Impact

Director of Programs

Director of Community Health Programs

Laboratory Schools: Assistant Athletics Director

Museum Educator, Community Engagement

Director - Living Property Operations

Assistant Director of Alternative Programs

Director, Peace

I want to receive the latest job alert for community director in chicago il

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